Cauther Sekatawa
Cauther Sekatawa at Tynan's Volkswagen
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Cauther Sekatawa

Service Advisor

Tynan's Volkswagen

700 S Havana St
Aurora, CO 80012

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4.7
1,038 Reviews

Industry Experience

12 yrs, 6 mos

4.7

1,038 Reviews

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1038 Reviews of Cauther Sekatawa

May 31, 2024

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tynan’s was fast, efficient and professional. Trustworthy service department you can count on! Great people. More

by GHGIBBS
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Recommend Dealer
Yes

Other Employees Tagged: Brian Williams

May 30, 2024

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They did a very good job fixing my car. They were also nice, informative, and helpful. More

by CROSEROCHE
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Recommend Dealer
Yes

Other Employees Tagged: Matt, service manager

May 30, 2024

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Being from out of state, Cather jumped right in out needs , he always answered the phone, always kept us informed and was very friendly and courteous. I would recommend him and the dealership to anyone needi More

by ALLENCURTIS17
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Recommend Dealer
Yes
May 31, 2024

Tynan's Volkswagen responded

Thank you for your fantastic 5-star review! We're delighted to hear that Cauther provided you with such excellent service and made your experience seamless, even being from out of state. We appreciate your recommendation and look forward to assisting you with any future needs! Jacqueline Goldsboro - Customer Care Coordinator

May 27, 2024

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Employees were really nice. I had an appointment so my car was taken in as soon as I arrived and handed them my keys and fixed my recall on my car Farley fast with on time notif More

by ABE02694
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Recommend Dealer
Yes
May 28, 2024

Tynan's Volkswagen responded

Thank you so much for your wonderful 5-star review! It's fantastic to know that our employees made a positive impression and that your appointment went smoothly. If you have any more feedback or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator

May 24, 2024

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As always Tynan’s VW did a great job on my oil change and tire rotation. Car feels like it’s running like new and they a complimentary detail which also helped. More

by OMYXPATEL0
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Recommend Dealer
Yes

Other Employees Tagged: Brian Williams

May 27, 2024

Tynan's Volkswagen responded

Thank you for your wonderful 5-star review! We're also glad you enjoyed the complimentary detail. We look forward to serving you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

May 23, 2024

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As usual the service experience at Tynan's VW was top notch. So easy to schedule and the service updates via text message are very convenient. And, of course, the technicians performed preventative maint More

by Mike S
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Recommend Dealer
Yes

Other Employees Tagged: Brian Williams , The technicians, auto mechanics

May 24, 2024

Tynan's Volkswagen responded

Thank you so much for your glowing review! We're thrilled to hear that you had another top-notch service experience at Tynan's VW. We appreciate your trust and confidence in our team. We look forward to serving you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

May 21, 2024

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This dealership did not meet my expectations of service quality. I took my car in for troubleshooting a stalling problem and they said the problem was fixed. Today my car stalled 3 times and the problem is More

by SMARTWISOR
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Recommend Dealer
No
May 21, 2024

Tynan's Volkswagen responded

We're very sorry to hear about your experience and the ongoing issue with your car. This is not the level of service we aim to provide. Please contact our service manager directly so we can make this right. We value your feedback and want to ensure your vehicle is properly serviced. Thank you for bringing this to our attention, and we hope to resolve this for you promptly. matt.cooper@tynans.com

May 21, 2024

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The service center has been fine and have been helpful and considerate. However, the sales department has continued to tell me lies regarding how the plan to support me. Service had my brand new car for More

by E.E.WIENEKE
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Recommend Dealer
Yes

Other Employees Tagged: Scott Wilkinson, Alex Williams , Monique, Sebastian. They would both fantastic as well.

May 22, 2024

Tynan's Volkswagen responded

Thank you for taking the time to share your feedback. We’re pleased to hear that you found our service center to be helpful and considerate. However, we sincerely apologize for the negative experience you’ve had with our sales department .It's concerning to learn about the lack of follow-through and the issues you faced regarding your compensation. We understand how frustrating it must have been to be without your brand new car for such an extended period. Your trust is important to us, and we hope to have the opportunity to make things right. Jacqueline Goldsboro - Customer Care Coordinator

May 20, 2024

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I was having issues with my breaks on my way across the country. I think I was more disheveled than the car. Cauther treated me with kindness and made me feel like my concern was important. He was able to More

by JULIE.SADOWSKI
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Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Goldsboro

May 20, 2024

Tynan's Volkswagen responded

Thank you so much for sharing your experience! We're delighted to hear that Cauther treated you with kindness and made your concerns a priority. Your appreciation means a lot to us, and we'll be sure to pass along your thanks to Cauther and the rest of our team. Safe travels, and we're here for you whenever you need us! Jacqueline Goldsboro - Customer Care Coordinator

May 18, 2024

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Great service. I feel taken care of and respected. Always comfortable with Tynans for purchase and service More

by SEANMDOYLE68
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Recommend Dealer
Yes
May 20, 2024

Tynan's Volkswagen responded

Thank you so much for your 5-star review! We're thrilled to hear that you feel taken care of and respected when you visit us. We appreciate your loyalty and look forward to continuing to serve you in the future. Thank you for choosing Tynans for your purchases and service! Jacqueline Goldsboro - Customer Care Coordinator

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