Cauther Sekatawa
Cauther Sekatawa at Tynan's Volkswagen
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Cauther Sekatawa

Service Advisor

Tynan's Volkswagen

700 S Havana St
Aurora, CO 80012

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4.6
1,132 Reviews

Industry Experience

12 yrs, 11 mos

4.6

1,132 Reviews

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1132 Reviews of Cauther Sekatawa

November 22, 2024

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Shopping for a new car can be stressful, but this was hands-down the best experience I’ve ever had. From the start, the team worked with me to address my price point, and they guided me to the perfect ve More

by TYMILLER0728
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Nov 22, 2024

Tynan's Volkswagen responded

Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that our team made your car-buying journey smooth and stress-free. Your recommendation means the world to us, and we’re grateful for the opportunity to assist you. If there’s anything more we can do for you, don’t hesitate to reach out. Enjoy your new car, and we look forward to serving you again! Jacqueline Goldsboro -Customer Care Coordinator

November 22, 2024

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Very nice , smooth and fast … did something for me that I needed done in the same day More

by DSHERIFF22
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Recommend Dealer
Yes

Other Employees Tagged: Brian Williams

Nov 22, 2024

Tynan's Volkswagen responded

Thank you for your fantastic feedback! We're so glad we could quickly and efficiently take care of what you needed. If you ever need anything else, we’re here to help! Jacqueline Goldsboro -Customer Care Coordinator

November 15, 2024

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I’m very so happy about a good service to my car and great job to you More

by Iginacensabimana168@gmail.com
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Recommend Dealer
Yes

Other Employees Tagged: Brian Williams, Rachide Reese

Nov 18, 2024

Tynan's Volkswagen responded

Thank you for your kind words! We're so glad you're happy with the service on your car. It’s always our pleasure to ensure you have a great experience. We appreciate your support and look forward to serving you again! Jacqueline Goldsboro -Customer Care Coordinator

November 09, 2024

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I was told I had 5 years warrantyon my 2022 Atlas. Upon my Atlas reaching 50k miles I was told my warranty expired. Was I able to extend warranty Finance Manager said No, I should've decided the day I More

by REJO0211
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Recommend Dealer
No
Nov 11, 2024

Tynan's Volkswagen responded

Thank you for sharing your experience with us. We understand how concerning and frustrating this must feel, and we sincerely apologize for any confusion or distress this situation has caused. Our goal is to support all customers with transparent communication and fair service. We take your feedback very seriously, we’ll conduct an internal review to understand what happened, especially regarding the missing undercarriage piece, as this does not reflect our commitment to quality service. Jacqueline Goldsboro- Customer Care Coordinator

November 08, 2024

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The staffs are very knowledgeable and friendly, they took care of mg car. I will definitely go back More

by YCS280
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Recommend Dealer
Yes

Other Employees Tagged: Brian Williams, Rachide Reese

Nov 11, 2024

Tynan's Volkswagen responded

Thank you for the kind words! We're delighted that our team provided knowledgeable and friendly service. and took great care of your car. We look forward to welcoming you back next time! Jacqueline Goldsboro -Customer Care Coordinator

November 07, 2024

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Rachide was extremely helpful and caring when helping me with my car. Was extremely helpful and made sure all my questions were answered and my car was fixed. More

by KIMBERLY.R.VIEIRA5
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Recommend Dealer
Yes

Other Employees Tagged: Brian Williams, Rachide Reese

Nov 07, 2024

Tynan's Volkswagen responded

Thank you so much for the wonderful review! We're thrilled that Rachide was able to provide you with such attentive and thorough service. We appreciate you choosing us and look forward to helping you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

November 07, 2024

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Cauther is the man and tools great care of me! The technician Hubert did a great job and I haven’t had any issues since he completed the work! He was easy on the eyes too… More

by LUKE_MARLER
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Recommend Dealer
Yes

Other Employees Tagged: Hubert Rodriguez

Nov 08, 2024

Tynan's Volkswagen responded

Thank you for the fantastic review! We're thrilled that Cauther and Hubert took such great care of you and that Hubert’s work has held up perfectly. It's wonderful to know that the team made your experience so positive (and enjoyable!). We look forward to welcoming you back and appreciate your kind words! Jacqueline Goldsboro -Customer Care Coordinator

November 06, 2024

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STILL NO RESOLVEMENT I didn’t have much dealing with Cauther other than checking me in & out. I spent 3 hours at the dealership & not one person spoke to me. I received one text wanting me to approve More

by AMBERWIND13
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Recommend Dealer
No
Nov 07, 2024

Tynan's Volkswagen responded

Thank you for taking the time to share your experience with us. We're sorry your visit didn’t meet your expectations and lacked communication during your time at the dealership. It’s concerning to hear that the dented wheel repair was not mentioned during your visit. This is certainly not the standard of transparency we aim to uphold. We appreciate you bringing this to our attention, and we will review our processes to ensure such an oversight does not happen in the future. Thank you again for bringing these concerns to our attention. Jacqueline Goldsboro - Customer Care Coordinator

November 05, 2024

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Service is always great at Tynan’s. They communicate thoroughly with me along the way and are always backing their work. More

by KIMKIMMANY
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Recommend Dealer
Yes
Nov 06, 2024

Tynan's Volkswagen responded

Thank you so much for the kind words! We appreciate your trust in us and look forward to serving you again! Jacqueline Goldsboro -Customer Care Coordinator

November 03, 2024

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Fantastic, reliable and always takes care of us. So well pleased with the service department. It’s a relief to find good service to take care of our car needs. Thank you Cauther for all your assista More

by PROFESSORGEN.REEVES
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Recommend Dealer
Yes
Nov 04, 2024

Tynan's Volkswagen responded

Thank you for your kind words! Cauther and the team truly appreciate the opportunity to help keep your VW running smoothly. Knowing you’re well pleased with our service means a lot to us, and we look forward to continuing to provide the care and support you deserve. Thank you again! Jacqueline Goldsboro - Customer Care Coordinator

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