Cathy Hagan
Cathy Hagan at Legend Porsche Audi VW
Refer Me

Cathy Hagan

Service Advisor

Legend Porsche Audi VW

158 Merrick Rd.
Amityville, NY 11701

Contact Me
5.0
91 Reviews
5.0

91 Reviews

Write a Review

91 Reviews of Cathy Hagan

January 16, 2025

Dealership Rating
Employee Rating

Went first time after buying a Q5. Jeanine was fabulous going the extra mile to assist with setting up my info and service tech fixed everything needed and provided details concerning More

by Ken.scarpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeanine Guerin

Jan 16, 2025

Legend Porsche Audi VW responded

Hello Ken, thank you for your amazing review! We're delighted to hear Jeanine went above and beyond during your service visit with us. Our top priority is always customer satisfaction and we will pass along the great feedback to Jeanine! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Audi Massapequa #AudiMassapequa member of the Legend Auto Group #thelegendautogroup

January 09, 2025

Dealership Rating
Employee Rating

The staff was knowledgeable and kept me updated often. Quick, professional service and atmosphere always. More

by ALI12675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2025

Legend Porsche Audi VW responded

Hello Allison, thank you for your amazing review! We're thrilled our team kept you up to date and well informed during your service with us. We appreciate the positive feedback and thank you for taking the time to share your experience. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

January 04, 2025

Dealership Rating
Employee Rating

Salesperson unorganized, not familiar cars, a Gmail account, no business cards and requested personal passwords. More

by kfoley1129
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brad Drexler

Jan 06, 2025

Legend Porsche Audi VW responded

Hello Kerry, we sincerely apologize for the experience you had with our team. Our management understands the importance of professionalism and this falls below the standards of customer service we aim to provide. Thank you for bringing this to our attention; we will address the situation promptly. If there is anything else we can assist you with, please don't hesitate to contact us directly by calling or emailing us at customercare@legendautogroup.com. Have a good week & drive safe. Rep: Audi Massapequa

December 29, 2024

Dealership Rating
Employee Rating

I always receive prompt, courteous and professional service. I am confident knowing that I am in good hands and that my car will be attended to quickly and efficiently and above all, correctly. Thank More

by NICOLINALI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2024

Legend Porsche Audi VW responded

Hello, thank you for your wonderful feedback and continued support! We're thrilled to hear our team always provides you with an exceptional service experience. Our ultimate goal is always customer satisfaction and we will pass along the kind words to our team. Thank you for choosing Legend Volkswagen once again, we appreciate the amazing review! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have great week, a happy new year, and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

December 27, 2024

Dealership Rating
Employee Rating

Great, efficient, polite service! Great example of how all service centers should be. Very pleased. Thank you. More

by PROMANELLI22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2024

Legend Porsche Audi VW responded

Hello Paul, thank you for the wonderful feedback! We're thrilled to hear our team provided you with excellent service. Customer satisfaction is very important to our team and we will pass along the kind words. Thank you for taking the time to review our staff and for choosing Legend Volkswagen! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have great week, a happy new year, and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

December 23, 2024

Dealership Rating
Employee Rating

Excellent would recommend all my Porsche friends to John in service! Kind friendly and helpful. All the parts were in stock had me in and out before lunch! More

by TARIQABDULLAH85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2024

Legend Porsche Audi VW responded

Hello Tariq, thank you for taking the time to review our service team! We're delighted Jonathan had you in and out promptly. We always aim to take the hassle out of car service and we're pleased to hear your service was completed quickly and efficiently. We wish you a very happy holiday season! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

December 19, 2024

Dealership Rating
Employee Rating

Cathy is always the best to deal with. Always a great experience at Audi of massapequa. More

by jamiedent731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2024

Legend Porsche Audi VW responded

Hello Jamie, thank you for your wonderful review! We're thrilled to hear the positive feedback about Cathy and that you always have a good experience with our team. Have a happy holiday season! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Audi Massapequa #AudiMassapequa member of the Legend Auto Group #thelegendautogroup

December 08, 2024

Dealership Rating
Employee Rating

Was taken care of promptly customer service at counter had ny paper ready and service was performed quickly More

by MAUSAL
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Dec 10, 2024

Legend Porsche Audi VW responded

Hello Mr. Salamanca, thank you for your wonderful feedback! We're delighted to hear you had a pleasant and easy experience with our service team. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

November 15, 2024

Dealership Rating
Employee Rating

John was excellent ! Had a mix with my appt and he accommodated me with no problem!! More

by maryj5166
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Nov 15, 2024

Legend Porsche Audi VW responded

Hello Mary, thank you for the wonderful feedback! We're pleased to hear Jon was able to accomodate you and provide you with great service. He is a valued member of our sales team and we will be sure to pass along the kind words. Thank you for choosing Porsche Amityville and for taking the time to review us. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great weekend and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

November 02, 2024

Dealership Rating
Employee Rating

I had an exceptional experience with the service team at Porsche of Amityville, led by their outstanding service manager, Jonathan Kaminski. From start to finish, they made sure every detail was handled wit More

by Sweven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Legend Porsche Audi VW responded

Hello, thank you for your exceptional review! We're thrilled to hear that Jonathan and the team exceeded your expectations. Excellent customer service and thorough communication are our top priorities, and we're pleased to see this reflected in your service with us. We appreciate the wonderful feedback about our team and will pass along the kind words. Thank you for taking the time to review us and for recommending Porsche Amityville! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

1
...

Dealership Inventory (133 Vehicles)

new 2024 Volkswagen Tiguan car, priced at $38,379
2024 Volkswagen Tiguan
new
Platinum Gray Metallic exterior
Automatic
All-wheel Drive
new 2025 Audi Q3 car, priced at $45,985
2025 Audi Q3
new
Navarra Blue Metallic exterior
Automatic
All-wheel Drive
new 2025 Volkswagen ID. Buzz car, priced at $72,342
2025 Volkswagen ID. Buzz
new
N/A exterior
Automatic
All-wheel Drive
new 2025 Audi A6 car, priced at $72,315
2025 Audi A6
new
Glacier White Metallic exterior
Automatic
All-wheel Drive
new 2024 Volkswagen Tiguan car, priced at $33,274
2024 Volkswagen Tiguan
new
Deep Black Pearl exterior
Automatic
All-wheel Drive
used 2021 Volkswagen Tiguan car, priced at $20,495
2021 Volkswagen Tiguan
used
Pure White exterior
Automatic
All-wheel Drive