Cathy Hagan
Cathy Hagan at Legend Porsche Audi VW

Cathy Hagan

Service Advisor

Legend Porsche Audi VW

158 Merrick Rd.
Amityville, NY 11701

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4.9
115 Reviews
4.9

115 Reviews

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115 Reviews of Cathy Hagan

February 11, 2026

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Employee Rating

Horrible service Have had my car for months , nothing gets done , horrible communication , have nothing positive about this and will never use again More

by dillonkristi
Recommend Dealer
No
Feb 16, 2026

Legend Porsche Audi VW responded

Hello Kristi, We're sorry that the experience you had was not the one you deserved and should never have happened. Regardless of where the fault lies, we should have done better to have you as a legend customer.

February 03, 2026

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The service performed was completed ahead of schedule. Also Claudine was awesome through out the entire process More

by mcosta6
Service Price Transparency
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Recommend Dealer
Yes
Feb 04, 2026

Legend Porsche Audi VW responded

Hello mcosta, thanks for the 5 stars! We're thrilled to hear that you had a great experience with Claudine. We'll forward over your compliments to her. Let us know if there's any way we can further assist you. Thanks again!

January 30, 2026

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The level of service from HEATHER is/was absolutely professional and a pleasure to deal with. She dealt with the insurance co. And was very successful at making sure we got what we needed. I cannot say More

by dean45
Service Price Transparency
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Recommend Dealer
Yes
Feb 02, 2026

Legend Porsche Audi VW responded

Hello Dean, thanks for the excellent review! We're thrilled to hear that you had an excellent experience with Heather. We'll forward your kind words over to Heather. Your recommendation means a lot. If there's anything else that we can do for you, please don't hesitate to reach out.

January 22, 2026

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Great, warm-hearted, detail-oriented Good-quality service, smile, thoughtful, money deserve, trust for next service More

by Lin
Service Price Transparency
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Recommend Dealer
Yes
Jan 23, 2026

Legend Porsche Audi VW responded

Hello Lin, thanks for the 5 star review! We're thrilled to hear that you got the experience you expected and deserved. We pride ourselves on giving the best experience to each and every customer, and we're that it was reflect in your visit with us. Let us know if there's any way we can help you further!

January 15, 2026

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Great service. Very helpful and would go back there again. There were no problems during my time there More

by alisonfreedman93
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 16, 2026

Legend Porsche Audi VW responded

Hello Alison, thanks for the 5 star review! We're glad that you had a great experience with us. We're always available if you need further support! Thank you again!

January 11, 2026

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I Have ben to most of the Porsche dealers here in NY and this by far is the most responsive and Professional group i have ever experienced. More

by OMARBAXTER
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Recommend Dealer
Yes
Jan 12, 2026

Legend Porsche Audi VW responded

Hello Omar, thanks for the excellent review! We're glad that you found us to be professional and responsive. We hope to be able to continually assist you with whatever you may need. We're always available for you. Thanks again for the excellent review.

December 18, 2025

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Excellent and timely service. Very helpful and service performed exactly what was requested. Recommend servicing vehicle here. More

by ozner2987
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Recommend Dealer
Yes
Dec 26, 2025

Legend Porsche Audi VW responded

Hello ozner, thank you for the 5 star review! We appreciate your kind works about your excellent and timely service. We appreciate your recommendation!

October 23, 2025

Dealership Rating
Employee Rating

Excellent job all around Please do not include minimum words in reviews, it is annoying More

by jkap
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Service Communication
Recommend Dealer
Yes
Oct 24, 2025

Legend Porsche Audi VW responded

Hello jkap, thanks for the 5 stars! We're glad to hear that you had an excellent experience. Thank you, and drive safe! P.S. Sorry about the minimum word count!

October 08, 2025

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Employee Rating

Great service. They always listen to you, and are compassionate. Waiting area and bathroom is comfortable and clean. And car always comes back clean and washed. I b More

by Craig
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Recommend Dealer
Yes

Other Employees Tagged: Christopher Brown also great

Oct 13, 2025

Legend Porsche Audi VW responded

Hello Craig, thanks for the 5 star review! We're happy that you had a positive experience with our service staff, and that you found the waiting area and bathroom to be clean and comfortable. We're always available if you need further support. Thanks again, and drive safe!

September 26, 2025

Dealership Rating
Employee Rating

Always treated with care and efficiency! Car is always done on time and the car is returned spotless More

by Joe@mastersext.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2025

Legend Porsche Audi VW responded

Hey Joe, thanks for the great review! We're glad that you have consistently good experiences with us. Thanks again for the fantastic review, and we're always available if you need further support.

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