Catherine Steed
Catherine Steed at Nissan of Athens
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Catherine Steed

Internet Sales Representative

Nissan of Athens

4735 Atlanta Highway, Bldg. C
Athens, GA 30606

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4.5
199 Reviews
4.5

199 Reviews

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199 Reviews of Catherine Steed

November 18, 2024

Dealership Rating
Employee Rating

Everyone there is so nice and goes the extra mile to make sure we are always taken care of! Excellent customer service ever! The Parts department is Top Notch! More

by HAC1967
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 21, 2024

Nissan of Athens responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 15, 2024

Dealership Rating
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Good service. Finished work in a timely manner. Nice waiting room while waiting for vehicle. More

by PGERMAN
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Nov 18, 2024

Nissan of Athens responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Athens and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 15, 2024

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Employee Rating

. The service dept (Hunter) is very courteous and professional. The wait time is very short. More

by CJAUSTIN51
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Recommend Dealer
Yes

Other Employees Tagged: Hunter

Nov 18, 2024

Nissan of Athens responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 11, 2024

Dealership Rating
Employee Rating

Dealer did not inform me of information about a brand new car at time of purchase. More

by RICECULB
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Curt Higgins

Nov 12, 2024

Nissan of Athens responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (706) 410-1914 to share more details about your visit so we can make things right.

November 10, 2024

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Employee Rating

I was Disappointed because I had a 7:30 appointment and I was-told that the job was going to take about two hours, but it end up taking about eight hours Which was misleading to me. If I had known that, it More

by Raymond Parrott
Service Price Transparency
Workmanship
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Recommend Dealer
No
Nov 12, 2024

Nissan of Athens responded

Hi Raymond, thanks for reaching out to us. Here at Nissan of Athens we work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. This is not something we like to hear. We want to know what caused you to leave feeling this way and more importantly, what we can do to make it up to you. Please contact the manager’s office directly at (706) 410-1914 so we can address your concerns and rectify the situation to the best of our abilities.

November 04, 2024

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Employee Rating

The personnel are polite and explain things patiently. There was a decent office where I could sit and use my laptop and their Wi-Fi to work until my car's oil change was finished. More

by EHSANASALI
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 06, 2024

Nissan of Athens responded

Hi, we really appreciate your feedback! Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you for choosing Nissan of Athens!

November 04, 2024

Dealership Rating
Employee Rating

Jonathan is the best so helpful with the need of all his customers the Trent is a very professional man when bringing out your car More

by GLBARNES67
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jonathan

Nov 06, 2024

Nissan of Athens responded

Hi, we're glad to hear our staff took such great care of you! Here at Nissan of Athens we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

November 04, 2024

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Employee Rating

Our first time at Nissan of Athens due to our 2017 Nissan 1500 van having issues while we were visiting the Athens area. Our van has always been 100% and with us living 3 hours away we thought what a bad tim More

by DARYLJDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2024

Nissan of Athens responded

Hello, we're glad to hear our staff took such great care of you! Here at Nissan of Athens we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

November 02, 2024

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Employee Rating

Very friendly staff. Always helpful when I have any questions. Always receive a phone call afterwards to make sure experience was pleasant! More

by mrscain31
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 05, 2024

Nissan of Athens responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 31, 2024

Dealership Rating
Employee Rating

The last two times I’ve came to get an oil change it’s taking over 2 hours and that is inexcusable. I’ got a email saying I was eligible for a free oil change with my reward points and Y’all told me that More

by BRAYDON25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 02, 2024

Nissan of Athens responded

Hello, we appreciate you taking the time to leave us this feedback. We'd like the opportunity to turn your experience around. Please reach out to us at (706) 410-1914 at your earliest convenience to discuss how we can turn this experience into a positive one.

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