Dealer Reviews
Cars for Sale
Dealer Log In
Catherine Cole
91 Reviews
91 Reviews of Catherine Cole
Verified Customer
May 18, 2026
Sent my truck in on Thursday to have serviced , tires rotated windows fixed and warranty repair. Made appointment based on being able to do this in one day. Scheduler put me on hold to make sure they cou rotated windows fixed and warranty repair. Made appointment based on being able to do this in one day. Scheduler put me on hold to make sure they could do it. Answer was they could. Got my truck back with 0 balance. They did not service or rotate tires. They said they did not have service scheduled. Your company texted me a week earlier and told me I needed to have the truck serviced. Anyway they had to come back on Tuesday the following week to take it to be serviced. Total inconvenience but treated like it was no big deal. No allowance giving, charged full price. Will continue to use your service department so the truck has consistent service records. More
by ABHICKS27
May 09, 2026
I was very happy with the dealer it is very respectful and explain everything to me about the explorer I'm happy to buy Ford products I appreciate y'all so much and explain everything to me about the explorer I'm happy to buy Ford products I appreciate y'all so much More
by woodsdeborah80
Other Employees Tagged: Kerry Kulp, Keith Lillard, Richard Jones, Ashley Isley, Andrew Fingal, Ed Mendez
April 14, 2026
Outstanding service every time! !!! You have made the serving of our truck an ease! Kudos to James who Always makes sure we are taken care of when scheduling. !!! You have made the serving of our truck an ease! Kudos to James who Always makes sure we are taken care of when scheduling. More
by Howardangiex@gmail.com
July 21, 2023
Added junk fees to my new car order : $629 for Environmental Protection Package + $299 for nitrogen tires fill. Did not want to remove. Pretended that all sales have that, which is not correct as Environmental Protection Package + $299 for nitrogen tires fill. Did not want to remove. Pretended that all sales have that, which is not correct as I know someone who purchased a new car there a month earlier without those junk fees. Hopefully the FTC will crack down and they will be affected so this practice is stopped. Communication via email with Chris Barner was dry : no hello, no regards. Communication with Catherine Cole was much better, but she missed showing the bill of sale before the order was placed to Ford. More
by sebmanlay
Other Employees Tagged: Chris Barner
April 20, 2023
I have had 3 recalls and have taken my car twice and was told the part was not in …wish I would’ve known that before I came all the way up there and this last recall I have been waiting for months have not told the part was not in …wish I would’ve known that before I came all the way up there and this last recall I have been waiting for months have not been called yet! More
by macklinmyra
April 06, 2023
Super solid service. I would absolutely recommend. Very informative, quick and precise. I will be going back. I would absolutely recommend. Very informative, quick and precise. I will be going back. More
by BDub22
Other Employees Tagged: Kerry Kulp, Wiley Bass, Dustin Bell, Keith Lillard, Richard Jones, Ashley Isley, Kenneth Thompson, Andrew Fingal, Ed Mendez
March 23, 2023
Unmatched convenience to be able to hand over keys to a representative that comes to where you are for pick-up and delivery. representative that comes to where you are for pick-up and delivery. More
by Allen.edwards
Other Employees Tagged: Ashley Isley
Dealership Inventory (331 Vehicles)
