Cassie Michaud

I am so happy to buy my car in your shop. Thank you for your detailed explanation about my car. Thank you for your detailed explanation about my car. More

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Cassie was amazing. She knew immediately what my needs were. She was the best advocate when the vehicle came available and let me know exactly what to do to be eligibl She knew immediately what my needs were. She was the best advocate when the vehicle came available and let me know exactly what to do to be eligible to purchase it. When I arrived to pick it up the entire team went to work to make the transaction as smooth as possible, explaining how to operate and care for the car and answering every question. It was a very professionally handled purchase. I highly recommend Cassie and Gladstone Toyota. Thank you! More

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Super friendly and knowledgeable staff. All our questions and concerns were addressed with care and attention. We were prompted to provide as much information as possible ahead of time to All our questions and concerns were addressed with care and attention. We were prompted to provide as much information as possible ahead of time to facilitate the process of the sale. More

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Very relaxed and comfortable meeting with Cassie. She spent time with us and answered all of our questions. She spent time with us and answered all of our questions. More

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Very responsive and helpful in finding the car we wanted and getting us a great deal. and getting us a great deal. More

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Had a great experience with Jose. He went above and beyond to help me and answered all my questions. However, momo who was really rude and I understand that they want to make a sale b He went above and beyond to help me and answered all my questions. However, momo who was really rude and I understand that they want to make a sale but treat your customers better. More

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Found the car i wanted within seconds it meant all my expectations and requirements, amazing coustemer service expectations and requirements, amazing coustemer service More

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Cassie is the best she has went over and Beyond As well as the experience she provides we have purchased multiple cars through her. I would never go to anyone else but her there if she doesn’t have the car as the experience she provides we have purchased multiple cars through her. I would never go to anyone else but her there if she doesn’t have the car there that you’re really looking for she’s not gonna pressure you into getting something different. She will find the car that you want or looking to purchase 110% satisfaction thank you very much Cassie. More

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It was great because Cassie made it that way. We actually started at Honda across the street and was never even acknowledged, so we left. We simply drove across the street to you and was on the l We actually started at Honda across the street and was never even acknowledged, so we left. We simply drove across the street to you and was on the lot for 5-10 minutes and Cassie came out and greeted us and ended up selling us a car. We had no intention to buy when we went in. She was very polite, professional and not pushy. She went the extra mile to do little annoying things for me like print out the quick reference guide, found out if I could fit a regular size spare tire in place of the donut spare and a few other things. She was great and I will recommend her to anyone I know looking to buy a car. More

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Clean and very accommodating to everyone. Enjoyed the fact they had a kids room for my toddler so my mom could watch my son while I worked with Cassie. Cassie was also amazing very patient an Enjoyed the fact they had a kids room for my toddler so my mom could watch my son while I worked with Cassie. Cassie was also amazing very patient and understanding didn't make us feel pushed or rushed. I appreciated her understanding it wasn't time yet but helping me gain clarity on my future goals and making me know where I can go soon in the future when I am ready. She went at the exact pace I needed and answered all our questions well. Made sure we had a clear understanding of everything. More

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