Dealership Experience
5 yrs, 5 mos
Industry Experience
5 yrs, 5 mos
Languages Spoken
English
Spanish
87 Reviews
Write a Review87 Reviews of Cassie Hernandez
October 02, 2026
I can quite honestly say it was the best car buying experience i have ever had. experience i have ever had. More
Other Employees Tagged: Newton Wholas, Jordan Randall
September 22, 2026
This was the last stressful transaction I’ve ever had at a dealership. Gino was courteous, understood my needs., and was able to make my new lease process memorable. Cassie in.finance was awesome, and Newto a dealership. Gino was courteous, understood my needs., and was able to make my new lease process memorable. Cassie in.finance was awesome, and Newton the sales manager was very friendly and accommodating, and again made my transaction pleasant. More
Other Employees Tagged: Newton Wholas, Gino Signore
September 08, 2026
Lucy was extremely helpful, friendly, and professional. She did an outstanding job helping me find the exact Ridgeline that I wanted, and ensured that the purchase met my budget requirements. She also too She did an outstanding job helping me find the exact Ridgeline that I wanted, and ensured that the purchase met my budget requirements. She also took the time to ensure that the truck was detailed, fully fuel, and walked me through setting up all the Honda app and vehicle settings. Lucy was awesome, and made sure I was a completely satisfied customer before departing with my new truck. Thanks Lucy! More
Other Employees Tagged: Lucy Rios
September 06, 2026
As a first time car buyer everyone at the dealership that helped us through the process was very accommodating! From the moment we walked in and even now a week after purchasing the vehicle. Ryan was awesome helped us through the process was very accommodating! From the moment we walked in and even now a week after purchasing the vehicle. Ryan was awesome. We had come in back in March 2026 to look at vehicles and he was very nice, and knowledgeable. Fast forward 6 months later we randomly walked in ready to buy and on the fly he was able to help us out, even remembered who we were upon arrival after 6 months. He was such a gem to work with on this vehicle buying process and continues to check in to make sure all is well! Cassie in finance was also sweet to deal with. She made sure we understood the process completely and was very transparent about all the options available to us. More
Other Employees Tagged: Jacob Jeffers, Ryan Grosskopf
September 04, 2026
I couldn't have asked for a better experience. Our sales person- Ryan and our finance person - Cassie walked with us very patiently through the process. My father was in an accident and totaled h Our sales person- Ryan and our finance person - Cassie walked with us very patiently through the process. My father was in an accident and totaled his car. They were extremely helpful and knowledgeable when explaining all his options. Thank you very much for helping at a stressful time! More
Other Employees Tagged: Ryan Grosskopf
August 06, 2026
Very responsive and upfront with services. Ryan and charice were a pleasure to work with as well as Cassie in finance. They all made the process very simple and answered all questions I had Ryan and charice were a pleasure to work with as well as Cassie in finance. They all made the process very simple and answered all questions I had More
Other Employees Tagged: Gino Signore, Ryan Grosskopf , Charice
August 01, 2026
While I was more than content with my 2013 Honda Accord, it was necessary to replace it after getting into an accident that totaled it. I visited the dealership in a guy k but left excited after working wit it was necessary to replace it after getting into an accident that totaled it. I visited the dealership in a guy k but left excited after working with Ryan. From beginning to end, the whole experience was amazing and I could not be more impressed with everyone’s professionalism and knowledge of Honda. More
Other Employees Tagged: Ryan Grosskopf
July 18, 2026
I went in, knowing that I would trade in my car, but unsure as to which model to get between the HRV and CRV. Gino was very helpful in facilitating the test drives. He answered my questions while doing unsure as to which model to get between the HRV and CRV. Gino was very helpful in facilitating the test drives. He answered my questions while doing the drives, but kept it very casual which I appreciated. The financing process was easy. Also probably the most calm car buying experience that I’ve had in quite a while. More
Other Employees Tagged: Gino Signore
July 02, 2026
****DO NOT UNDER ANY CIRCUMSTANCES DO BUSINESS AT SPACE COAST HONDA*** I am a 100% Disabled Veteran who purchased a vehicle from there in August. I was promised verbally and in writing by CASSIE HERNAND COAST HONDA*** I am a 100% Disabled Veteran who purchased a vehicle from there in August. I was promised verbally and in writing by CASSIE HERNANDEZ (Sales associate) an OUT THE DOOR price of 31,000....OF COURSE when I get there EVERYONE has amnesia and suddenly I dont qualify for my military discount anymore...and my 31000 OTD turned into over 38000 SMFH ****CLASSIC BAIT AND SWITCH**** I however had already promised my brother he could have my old car because he desperately needed a vehicle... So I went ahead with the purchase thinking the worst was over.... I WAS WRONG.... The finance office is where the REAL scams take place.. DARIUS DAUGHTRY who works in finance then told me i no longer qualified for a loyalty discount EVEN THOUGH I HAD PURCHASED MY LAST HONDA FROM SPACE COAST HONDA In 2020 smh.... he said it wasn't available in Florida .....TOTAL LIE.... and even if it wasn't a lie he would have known that prior to promising it to me .....he then attempted to push MULTIPLE unwanted add ons such as paint protection and other xx, even though I told him multiple times NO... after repeated "NO" he told me it was included with my car at NO EXTRA COST... When I received all my paperwork I failed to notice that the itemized Bill portion was missing....Mr DAUGHTRY did this so I wouldn't catch his lie... It was only during this past tax season when I requested an itemized copy of my bill so I can write off my new cars interest that I noticed that it was not included and was an add-on item.... I immediately returned to the dealership and canceled the paint protection and gap insurance.... I was able to pass my experience on to another veteran who was waiting in the show room who immediately got up and left and shook my hand and thanked me for helping him... ATLEAST ONE OF US IS HELPING VETERANS In case you're wondering.... THIS IS WHY PEOPLE HATE CAR DEALERSHIPS..... PLEASE understand I'm going to make it my life's mission to make sure that you never get another customer... and im gonna add your company and the people i dealt with there to every chat room, auto forum, Facebook group, YouTube channel, and any other side that has anything to do with auto retail... In closing.... If you wish to avoid Shady business practices such as bait and switch tactics and outright lies...stay away from SPACE COAST HONDA... If you are a Veteran....DEFINITELY STAY AWAY FROM SPACE COAST HONDA More
Other Employees Tagged: John DeMasso

