Cassidy Fancher
Cassidy Fancher at Russ Darrow Kia of Madison
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Cassidy Fancher

Fixed Operations Director

Russ Darrow Kia of Madison

6525 Odana Road
Madison, WI 53719

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3 Reviews
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3 Reviews

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3 Reviews of Cassidy Fancher

March 22, 2025

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Employee Rating

Professional service, we'll explained work, and a good heads up on what will be coming up for my next service. Thank you Joe. More

by CJR7841
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Kuckuk

Mar 24, 2025

Russ Darrow Kia of Madison responded

Thank you so much for your excellent review! We are so glad that Joseph and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Kia of Madison to be a positive one. Please don't hesitate to reach out if you need anything else. Drake Lallas drake.lallas@russdarrow.com

February 16, 2025

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Employee Rating

Had my vehicle for over 2 months. First told me I needed a new hybrid battery and once I questioned that because this would be the 3rd hybrid battery on a vehicle with 160,000 miles a More

by cmorel6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joseph Kuckuk

Feb 19, 2025

Russ Darrow Kia of Madison responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Drake Lallas drake.lallas@russdarrow.com

February 15, 2025

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Employee Rating

Great team that is committed and will get the job done correctly the first time every time! More

by Drunken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2025

Russ Darrow Kia of Madison responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Kia of Madison. Drake Lallas drake.lallas@russdarrow.com

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