Cassidy Fancher

Great, courteous, knowledgeable service personnel. Efficient and honest service today is reflective of the usual service I regularly receive from Russ Darrow Direct. Highly recommended. Efficient and honest service today is reflective of the usual service I regularly receive from Russ Darrow Direct. Highly recommended. More

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Great service We purchased a 2017 Kia Sedona from Russ Darrow Direct. The entire process was quick and easy. I told them what I was looking for and how much I would We purchased a 2017 Kia Sedona from Russ Darrow Direct. The entire process was quick and easy. I told them what I was looking for and how much I would spend and how much I needed for my trade. They met all my requests. I had done research on my trade value beforehand so I had a pretty good idea what I was up against. It was an easy process and at no time did I feel like I was being "sold". More

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Short sweet and to the point Well I had to drive 2 hours to make the trip but Doug helped me out by getting me pre set up to get the vehicle I wanted and I haven't looked back sin Well I had to drive 2 hours to make the trip but Doug helped me out by getting me pre set up to get the vehicle I wanted and I haven't looked back since. Great dealership! More

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Oil Change John was fast and friendly. I was and am always very happy with the service that they do at this dealership. Cassidy and his team do a great job. John was fast and friendly. I was and am always very happy with the service that they do at this dealership. Cassidy and his team do a great job. More

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Front tire alignment I brought it in the Russ Darrow in Appleton after purchasing it from the Wauwatosa location and noticed on my way home that the steering wheel was not I brought it in the Russ Darrow in Appleton after purchasing it from the Wauwatosa location and noticed on my way home that the steering wheel was not centered so I went to the Appleton Russ Darrow dealership and they took great care of me and fast. Service did a wonderful job Thanks!! More

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It was good and fast The reason I rated price good is because I can find somethings for cheaper at other places or for a better deal. Otherwise everything else is wonderfu The reason I rated price good is because I can find somethings for cheaper at other places or for a better deal. Otherwise everything else is wonderful More

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Awesome Place! Everybody was very nice and friendly! I've had very good experiences all of the times I've been there. I would recommend it to anybody! Everybody was very nice and friendly! I've had very good experiences all of the times I've been there. I would recommend it to anybody! More

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Awesome service as usual, Always great service with very knowledgeable techs,,service writers are always on top of things and always keep you informed of what's going on. Always great service with very knowledgeable techs,,service writers are always on top of things and always keep you informed of what's going on. More

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Very friendly employees, great customer service Every time i come here the service is great and the women out in the service department at the desk is very nice and helpful! Every time i come here the service is great and the women out in the service department at the desk is very nice and helpful! More

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Oil Change Superior customer service. Friendly staff. Always customer focused. I highly recommend Russ Darrow for your service needs. Great job Russ Darrow T Superior customer service. Friendly staff. Always customer focused. I highly recommend Russ Darrow for your service needs. Great job Russ Darrow Team.. I will be back. More

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