Cassidy Cagle
Cassidy Cagle at Shottenkirk Honda Decatur
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Cassidy Cagle

Internet Sales Manager

Shottenkirk Honda Decatur

735 Beltline Rd SW
Decatur, AL 35601

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4.6
12 Reviews

Dealership Experience

3 yrs, 6 mos

Industry Experience

10 yrs, 10 mos

Languages Spoken

English English

4.6

12 Reviews

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12 Reviews of Cassidy Cagle

May 23, 2024

Dealership Rating
Employee Rating

Very nice very proffessional. Answered all my questions. Made buying very easy. Would definitely recommend More

by CROSBYCONNECTION
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 28, 2024

Dealership Rating
Employee Rating

Unprofessional, no accountability by employees, careless with paperwork. Bad experience all the way around. Shouldn’t take 8 trips to a dealership to get things right. More

by Joshorr50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Benjamin Watts, Michael Morgan

Apr 29, 2024

Shottenkirk Honda Decatur responded

Joshorr, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 256-784-0922 and ask for one of our managers.

April 23, 2024

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Employee Rating

Shottenkirk did a wonderful job like always! They were friendly and quick. I recommend them to everyone I know. More

by ANNALYSEBERGMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2024

Shottenkirk Honda Decatur responded

ANNALY, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda Decatur in the future!

April 18, 2024

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Employee Rating

They are very disorganized and aren’t all on the same page. Vehicle not properly cleaned before given to customer. More

by JUSTINHILL37
Recommend Dealer
No

Other Employees Tagged: Gage Bailey, Michael Morgan , Anna

Apr 21, 2024

Shottenkirk Honda Decatur responded

JUSTIN, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 256-784-0922 and ask for one of our managers.

April 15, 2024

Dealership Rating
Employee Rating

Kasten met me in the car lot with a warm smile and was ready to help me find a car that met my needs. He was very professional and yet warm in his demeanor. I am very thankful for the experience I had wit More

by SWADERRAE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 16, 2024

Shottenkirk Honda Decatur responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda Decatur!

March 05, 2024

Dealership Rating
Employee Rating

Working with Jayden and Cassidy to buy my new Ridgeline was a pleasant experience. If my next vehicle is a Honda, I would like to buy from them again. There was a problem with the Bill of Sale which wa More

by GGRAHAM1025
Recommend Dealer
Yes

Other Employees Tagged: Jayden Toureau

Mar 06, 2024

Shottenkirk Honda Decatur responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda Decatur!

February 28, 2024

Dealership Rating
Employee Rating

Great service from everyone involved in the process. We worked with Cassidy and Jason on the sales team and they were extremely helpful in sending pictures and communicating on pricing before we travele More

by MATTHEW1910
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Brown - 5

Feb 28, 2024

Shottenkirk Honda Decatur responded

MATTHEW, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda Decatur!

January 09, 2024

Dealership Rating
Employee Rating

They are always helpful, courteous and professional - my Honda's in great hands with them! More

by MTMOORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Farmer, Chandler McDurmon, Benjamin Watts , Talon and Mike in the Service dept.

Jan 09, 2024

Shottenkirk Honda Decatur responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

November 21, 2023

Dealership Rating
Employee Rating

Great. Great. Great customer service and attention to detail. The sales and finance teams were awesome and I love my new Tundra! More

by AGREEM907
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 22, 2023

Shottenkirk Honda Decatur responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda Decatur!

October 17, 2023

Dealership Rating
Employee Rating

This rating is primarily based on the outstanding level of customer service provided by Mr. Michael Morgan. He not only spent a considerable amount of time with us during the actual sale (late evening) he More

by powerincross
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 18, 2023

Shottenkirk Honda Decatur responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

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