Great customer service.
Positive feedback. Cassey was a great sales man and did everything we needed help with.
Positive feedback. Cassey was a great sales man and did everything we needed help with.
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by chrisMejia
Jul 28, 2025 -
Longo Toyota responded
Thank you for your kind words! We’re glad to hear you received great customer service and that Cassey was able to assist with everything you needed. Your positive feedback means a lot to our team, and we appreciate you taking the time to share your experience. Team Longo
Mr. Cassey provided excellent service with a kind and
respectful attitude throughout. He gave us clear and detailed information, helped us compare options patiently, and allowed us plenty of time to choo
respectful attitude throughout. He gave us clear and detailed information, helped us compare options patiently, and allowed us plenty of time to choose without any pressure. Thanks to his professionalism and deep knowledge of vehicles, I felt very confident about my car choice.
Highly recommended!
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by gamboayurleytatiana
Jul 22, 2025 -
Longo Toyota responded
We really appreciate you sharing your experience. It's great to hear that Cassey provided such clear, respectful, and knowledgeable support throughout the process. Helping you feel confident and comfortable with your car choice is exactly what we aim for. We'll make sure he sees your kind words! Enjoy what you drive - Team Longo
The dealership itself was well-organized, with a friendly
and efficient team. We highly recommend Longo Toyota In El Monte.
and efficient team. We highly recommend Longo Toyota In El Monte.
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by Jaime
Jul 21, 2025 -
Longo Toyota responded
We’re glad to hear you had a great experience with our friendly and efficient team! Your recommendation means a lot to all of us at Longo Toyota. We look forward to welcoming you back anytime!
So patient and so helpful with every question me and my
mom had thank you so much
mom had thank you so much
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by Adrian.cuevas
Other Employees Tagged:
Ronnie (Lexus)
Jul 14, 2025 -
Longo Toyota responded
Thank you for your kind words! We're glad our team was able to support you and your mom with patience and helpful answers. We truly appreciate you taking the time to share your experience! Please enjoy what you drive - Team Longo Toyota
My experience with customer service here at Longo has
always been great, treated with respect and always looking out for our best interests by treating us with upmost fairness across the board.
always been great, treated with respect and always looking out for our best interests by treating us with upmost fairness across the board.
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by ash99us
Other Employees Tagged:
Ali Adnan, Patricia Gutierrez rated these names 5 Stars rating
Jan 20, 2025 -
Longo Toyota responded
Thank you so much for sharing your wonderful feedback! We're so glad to hear that your experiences with our customer service team at Longo Toyota have consistently been positive. We always strive to treat every customer with the respect and fairness they deserve, and it’s great to know that’s been reflected in your visits. Your trust and loyalty mean a lot to us and please enjoy what you drive - Team Longo Toyota
Cassie was so helpful ,he even came out on his day off .
He did everything to help me purchase my daughter’s new car . He was really friendly and on top of everything. He is one of the best sale dealers th
He did everything to help me purchase my daughter’s new car . He was really friendly and on top of everything. He is one of the best sale dealers that I have dealt with .
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by avilla1414
Oct 03, 2024 -
Longo Toyota responded
Thank you so much for your kind words on DealerRater! We truly appreciate you taking the time to share your experience. We’re thrilled to hear that Cassie was able to assist you, even coming in on his day off to help with your daughter’s new car purchase. His dedication, friendliness, and attention to detail are what set him apart, and we’re proud to have him on our team.
Thank you again for your feedback, and we wish you and your daughter many happy miles in the new car! Team Longo
Excellent service and very helpful.
We had many questions and they were all answered quickly and throughly.
We had many questions and they were all answered quickly and throughly.
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by .....
Jun 27, 2024 -
Longo Toyota responded
Thank you for allowing Longo Toyota to answer and and all questions you may have had during your sales experience. Please call us if you need us, we're alway here to listen.
I’m extremely grateful with all that Cassey Castaneda did
for me. I will definitely keeping him in mind when my daughters are ready to purchase their car. I will also be happy to share with my family and fri
for me. I will definitely keeping him in mind when my daughters are ready to purchase their car. I will also be happy to share with my family and friends of how Cassey helped me. Thank You
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by jjmsandoval70
May 06, 2024 -
Longo Toyota responded
What a wonderful review! It really means a lot to see this feedback about our team and we are so glad to hear that your drive home from Longo Toyota a satisfied customer. Thank you for your support.
Was very upfront.
Cassey was very helpful and informative. I will not hesitate to do business with him &/or Longo Toyota.
Cassey was very helpful and informative. I will not hesitate to do business with him &/or Longo Toyota.
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by susancdizon
Mar 19, 2024 -
Longo Toyota responded
From all of us @ Longo Toyota - congratulations and please enjoy what you drive
Cassey was very detail oriented and insightful throughout
the purchase of my Toyota. I will definitely return to buy another car from him.
the purchase of my Toyota. I will definitely return to buy another car from him.
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by Andre
Mar 01, 2024 -
Longo Toyota responded
Congratulations from all of us @ Longo Toyota. Have an amazing weekend and call us if you need us