Cassandra Foss
Cassandra Foss at Heritage Mazda of Bel Air

Cassandra Foss

F&I Manager

Heritage Mazda of Bel Air

1800 Belair Rd
Fallston, MD 21047

Contact Me
4.9
312 Reviews

Industry Experience

4 yrs, 9 mos

4.9

312 Reviews

Write a Review

312 Reviews of Cassandra Foss

December 28, 2025

Dealership Rating
Employee Rating

Ken was a great instructor on how to use the car. He was very knowledgeable and enthusiastically educated me on all the features. He patiently and fully answered all my questions. And followed up wit More

by GAUTAM.SARIKONDA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 30, 2025

Heritage Mazda of Bel Air responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 27, 2025

Dealership Rating
Employee Rating

We had a good experience, however it should not take 6. 5 hours to trade in a leased vehicle. We’ve been Mazda customers for almost 9 years and this was the longest wait time we’ve ever experienced. More

by lcurrie114
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Arment

Jan 01, 2026

Heritage Mazda of Bel Air responded

Hi, we are so disappointed to learn of this situation you have described. Please reach out to us at 410.638.5679 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.   General Manager, Franklen Lockhart, franklen.lockhart@mileone.com, 410.638.5679

December 22, 2025

Dealership Rating
Employee Rating

Chris was very helpful and knowledgeable about the car we were purchasing. He kept us at ease as car buying can be stressful. More

by meccacthc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 22, 2025

Heritage Mazda of Bel Air responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

December 19, 2025

Dealership Rating
Employee Rating

This was my 3rd Mazda purchase from Heritage Mazda. Great group of people to work with. Professional in every way. I would definitely purchase a 4th Mazda from them! More

by RICHARDM4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Arment, George Varga

Dec 22, 2025

Heritage Mazda of Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 18, 2025

Dealership Rating
Employee Rating

Steve, Josh and Cassie were very nice, very professional, very thorough and most of all, honest. Great experience! More

by Matthew Richards
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephen Ward, Josh Wolf

Dec 21, 2025

Heritage Mazda of Bel Air responded

Hello Matthew, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

December 16, 2025

Dealership Rating
Employee Rating

Everyone who helped was super nice and supportive with my first time buying my own car! More

by beansieboo1026
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 18, 2025

Heritage Mazda of Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

December 13, 2025

Dealership Rating
Employee Rating

Very simple process with Heritage Mazda. Accommodating staff made for an easy transaction. Highly recommend More

by bpierce1985
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Arment

Dec 18, 2025

Heritage Mazda of Bel Air responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 06, 2025

Dealership Rating
Employee Rating

Everyone was extremely accommodating and pleasant. Shout out to Ken! He walked me through every feature of the car twice and has gone out of his way to help with any questions I have. This is my secon More

by KAMIRAULT93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 08, 2025

Heritage Mazda of Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 25, 2025

Dealership Rating
Employee Rating

Excellent experience working with Paul, was incredibly fortunate working with someone who actually owns, is knowledgeable in, and believes in the product he is selling. He made acquiring a new vehicle enj More

by ryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Gallo, Franklen Lockhart

Nov 26, 2025

Heritage Mazda of Bel Air responded

Hi Ryan, thank you so much for your feedback! Our team will be very happy to hear about your kind words and five star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 23, 2025

Dealership Rating
Employee Rating

Worked with Paul and Josh to buy a new CX-5 Carbon Edition. They could not have made the process simpler and were so knowledgeable about any questions we threw at them. They were very patient and easy More

by ArushP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Gallo, Josh Wolf

Nov 25, 2025

Heritage Mazda of Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

1
...

Dealership Inventory (243 Vehicles)

new 2026 Mazda CX-50 car, priced at $34,245
2026 Mazda CX-50
new
Ingot Blue Metallic exterior
Automatic
All-wheel Drive
new 2026 Mazda Mazda3 car, priced at $26,195
2026 Mazda Mazda3
new
Ceramic Metallic exterior
Automatic
Front-wheel Drive
new 2026 Mazda CX-50 car, priced at $41,884
2026 Mazda CX-50
new
Polymetal Gray Metallic exterior
Unknown
All-wheel Drive
new 2026 Mazda CX-90 car, priced at $44,250
2026 Mazda CX-90
new
Rhodium White Premium exterior
Unknown
All-wheel Drive
new 2026 Mazda Mazda3 car, priced at $24,083
2026 Mazda Mazda3
new
Jet Black Mica exterior
Automatic
Front-wheel Drive
new 2026 Mazda CX-90 car, priced at $48,960
2026 Mazda CX-90
new
Platinum Quartz Metallic exterior
Unknown
All-wheel Drive