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Casie Shores
Casie Shores
Finance Assistant
Big Star Cadillac
18100 Gulf Freeway, Building B
Friendswood, TX 77546
29 Reviews
29 Reviews
Write a ReviewDealership Experience
4 yrs, 6 mos
Industry Experience
10 yrs, 2 mos
Languages Spoken
English
29 Reviews of Casie Shores
November 17, 2024
Most amazing dealership in Houston. Every one is so helpful. They great you by name when I drive up. Every one is so helpful. They great you by name when I drive up. More
by BERNADETTE.SELLERS
Other Employees Tagged: Mike Pierce, Iriam Diaz, Denise Beyner-Stanley, LeAnna Kerr, Raven Rasberry , Isaiah Rodarte
November 05, 2024
I cannot recommend this dealership to my worst enemy. My experience with them is unbelievable and disrespectful. I purchased a vehicle in July 2024 and paid in full. I have yet to receive the title 3 mon My experience with them is unbelievable and disrespectful. I purchased a vehicle in July 2024 and paid in full. I have yet to receive the title 3 months later in November. I have contacted the dealership multiple times through email, phone calls. They continue to have excuses and false estimates of when my title will arrive. I have yet to see proof of title. I am not one to leave poor reviews on businesses but this is deceit and fraudulent practices. I have never experienced anything like this before. More
by yanzitommy
Other Employees Tagged: Ruthie
Verified CustomerMay 28, 2024
The experience every time I go in for service or a new car it always feels like I am truly valued. They take there time and talk you through the details about what is going on. Phillip is the best sales p car it always feels like I am truly valued. They take there time and talk you through the details about what is going on. Phillip is the best sales person I have ever had the pleasure of working with, he wants you to have the car that you want and doesn’t pressure you into buying something that you don’t want. He follows up even after purchasing to make sure you like the car and you are overall happy as a customer. I strongly recommend him as you sales representative as he will treat you with the upmost respect and the kindness you deserve. More
by Peyton Jowers
Other Employees Tagged: Phillip Connor, Ainsley Roark
March 19, 2024
Fred McGrew was amazing in selling me my XT6! Smooth process and very knowledgeable of the vehicle! Smooth process and very knowledgeable of the vehicle! More
by CRODHIGH
Other Employees Tagged: Kelly Wilson, Frederick McGrew
March 06, 2024
My overall experience was very professional and enjoyable the customer service was excellent! Lisa was Top notch!! the customer service was excellent! Lisa was Top notch!! More
by NTONY9679
Other Employees Tagged: Lisa Velasco, Keith Mujica, Ruben Cauton, Denise Beyner-Stanley
March 02, 2024
Excellent and helpful office staff, including Service Department. Jeff Dial was helpful.in scheduling my vehicle maintenance and warranty visits. Gary in Sales looked up pre-owned vehicles that were cur Department. Jeff Dial was helpful.in scheduling my vehicle maintenance and warranty visits. Gary in Sales looked up pre-owned vehicles that were currently available, & a young lady in the Finance Office/Warranty gave me needed information helpful. to me regarding my warranty expiration later this summer 2024. Always a good experience & a good car wash. More
by DIANA_DEGROOT
Other Employees Tagged: Gary Yannibelli , zzJeff zzDial
November 29, 2023
Very happy with my experience buying here. The sales person was very helpful and patient with me. The process was easy and all my questions were answered. I totally recommend this place. The sales person was very helpful and patient with me. The process was easy and all my questions were answered. I totally recommend this place. More
by jessicabernal11
Other Employees Tagged: Keith Mujica, David Bukrinsky , Deyme was very helpful. Thank you 5 stars
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