Casey Shears

The staff is the best I’ve encountered. They are very easy to work with and go above and beyond to meet your needs. They are very easy to work with and go above and beyond to meet your needs. More

by MIKEG23 Verified Customer Verified Customer

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He was a great help getting me everything I needed and I bought everything possible to ensure the next six years of driving this vehicle is protected and safe. bought everything possible to ensure the next six years of driving this vehicle is protected and safe. More

by PICOFSKY Verified Customer Verified Customer

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The service is wonderful! Very happy to work with them! Thank you so much for your great service Very happy to work with them! Thank you so much for your great service More

by HALLEKALLO Verified Customer Verified Customer

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The staff and experience was one of the best buying experiences I have had. The sales team took the time to explain the features and answered all questions experiences I have had. The sales team took the time to explain the features and answered all questions More

by LORENTHOMSON55 Verified Customer Verified Customer

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Let me say that this place has Patience. Making 6 figure car decisions can be difficult and Roger understands that. Price was very aggressive. Great warranty options and plans to protect ou Making 6 figure car decisions can be difficult and Roger understands that. Price was very aggressive. Great warranty options and plans to protect our investment. Also their coffee machine is the best lol. We will only buy our Range Rovers here and recommend Roger to all people shopping. More

by TNAHOGUE Verified Customer Verified Customer

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Best buying experience ever! The entire team was phenomenal! what started as a dream became a reality. Kudos to the finance guru, Casey... You rock! and entire sales team (Tim, The entire team was phenomenal! what started as a dream became a reality. Kudos to the finance guru, Casey... You rock! and entire sales team (Tim, Mike & Roger)... You were all great! Also - special thanks to Ryan for making things happen when Casey was off. Besides the super friendly and professional attitude, the customer service and attention to detail was superb! Worth mentioning is the TEAM support. Mike filled in while Tim was out and Ryan filled in while Casey was out and yet no issues with any transition. That what makes this TEAM impressive! Congratulations to the entire TEAM... well done! and Thank you Thank you Thank you!! More

by JORDIRODRIGUEZ Verified Customer Verified Customer

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One of the best dealerships I’ve ever done business with would highly recommend them to anyone! would highly recommend them to anyone! More

by Garret R. Verified Customer Verified Customer

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Communications with Will were very pleasant and effective. He was top notch in all aspects and a real gem. The downsides were the snail pace of the sale execution and miscommunication across va effective. He was top notch in all aspects and a real gem. The downsides were the snail pace of the sale execution and miscommunication across various members of the same team. I understand the need for endless upsells, but I don't appreciate the speed at which each upsell is rolled out: the rejection is logged by revising the invoice, entering a new line with a new upsell, and so on for several iterations and hours. Just getting an accurate quote for a loan/lease payment consumes an enormous amount of time. At this point, you are ready to pay in full to preclude the additional time expense. But exchanging your check for the contract and registration is another time-consuming hurdle one needs lots or patience to overcome. Unlike at other dealerships, all signing is done on paper, which translates in delays in case of typos and error correction. Maybe it's all by design. From identifying the car to its delivery, I communicated with 4 individuals and each had a different version of the to-do-items. Verifying who said what and when could have been avoided with note-taking or a checklist. In total it was 4+ hours to conclude the sale post-test drive. Plus several phone calls to sort out the delivery-related details. Plus overnighting the missing registration and temporary plates that weren't handed over at contract signing. But overall, despite the processing inefficiencies and poor internal communications, which must be cured by the upper management, each individual I came in contact with was wonderful and made an extra effort to compensate for the deficiencies. More

by OM2024 Verified Customer Verified Customer

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My whole experience was exceptional and Brandon was awesome. Beyond my expectation's. Great Experience. awesome. Beyond my expectation's. Great Experience. More

by TWIGGINS3 Verified Customer Verified Customer

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We had a great experience with Brandon and Casey. Both very knowledgeable in their positions and had a nice business style. I would highly recommend a friend to Land Rover Sacramento. Both very knowledgeable in their positions and had a nice business style. I would highly recommend a friend to Land Rover Sacramento. More

by MFROTH7 Verified Customer Verified Customer

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