Casey Shaw

Great service helped a lot a was really out going ! Will be coming back to buy another truck from them in future Will be coming back to buy another truck from them in future More

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Amazing Deal & Extraordinary Buying Experience!   I recently purchased a Jeep Grand Cherokee, and not only am I thrilled with the SUV itself, but the buying experience was absolutely unbelievable   I recently purchased a Jeep Grand Cherokee, and not only am I thrilled with the SUV itself, but the buying experience was absolutely unbelievable! This is the second car that I’ve purchased from Klaben Jeep and specifically Casey Shaw. Casey lives and breathes the Jeep brand. He is educated, professional, and treats you like family. He doesn’t push you into buying a car like some other salesmen. He listens to your needs and wants, then finds a suitable car to match your price range. When negotiating with Casey, he makes it a two-way street. Casey wants you to feel valued and will press his management team to make sure that all parties feel good about the transaction. Casey is respectful of your time and doesn’t play games. He’s a straight shooter.   Casey worked with me on pricing, financing, and trade-in, making the entire process smooth and stress-free. I was able to get a loaded model at a great discount, which made the purchase even more exciting   I got mine with dealer incentives and rebates, bringing the price down significantly. I would also recommend Klaben based on the speed and thoroughness of the financing team. Brian Franklin is a true professional. He was respectful of my time and went through the signing process quickly but carefully. He pointed out the key items on the deal and explained the fine print without taking my whole day. Brian knows his stuff and his professionalism provided for a good experience.    If you’re looking for a Jeep Grand Cherokee, I highly recommend stopping by Klaben and asking for Casey—it’s absolutely worth it! More

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Too early to say, I did not leave feeling I had made “the best purchase in the world”. Casey did work hard to secure the deal, however. Considering the small amount financed and the large down payment I best purchase in the world”. Casey did work hard to secure the deal, however. Considering the small amount financed and the large down payment I believe Stellantis financing asked far too many questions, although the Klaben team eventually made this right I believe they should have resolved this much sooner and pro actively - FYI I was ready to walk away from this deal. Update Thank you for the follow up call Timothy. I appreciate you taking the time to reach out. I appreciate that the challenges were at the Stellantis end hopefully they too have learnt from this. I look forward to positive interaction with your team going forward. P.s. we are loving the vehicle. More

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I found the perfect truck at a great price! Low pressure salesman. I highly recommend this dealership. Low pressure salesman. I highly recommend this dealership. More

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They have never failed to put me on 4wheels, no matter the circumstances. Thank You the circumstances. Thank You More

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Love my jeep and I’m so happy with the price I got! Everything was explained amazingly and I definitely am happy Everything was explained amazingly and I definitely am happy More

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I HATE the car buying process. I hate the thought of it even. I got lucky when I hit the door and Casey greeted me. He made it easy and I went home HAPPY with a new car The I hate the thought of it even. I got lucky when I hit the door and Casey greeted me. He made it easy and I went home HAPPY with a new car There is a lot of gadgets on this car and Casey explained them all. It was a good experience! More

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Love love love! !! Best dealership and salesman ever . Shi was the best!!!!! Casey also was the best ever. Both men very helpful and so polite. !! Best dealership and salesman ever . Shi was the best!!!!! Casey also was the best ever. Both men very helpful and so polite. More

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Always has the best customer service and quick service! Shi has always been awesome towards my mom and she raves about how awesome her experience has been. Shi has always been awesome towards my mom and she raves about how awesome her experience has been. More

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casey was a great help with getting me what i wanted and getting me a really good price ! getting me a really good price ! More

by Tylerbone03911 Verified Customer Verified Customer

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