Casey Novotny
Casey Novotny at Walser Nissan Wayzata
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Casey Novotny

General Manager

Walser Nissan Wayzata

15906 Wayzata Blvd
Wayzata, MN 55391

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4.6
111 Reviews
4.6

111 Reviews

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111 Reviews of Casey Novotny

April 22, 2025

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Employee Rating

Got my car repaired after tire blowout, team did the analysis and dind not brought up overall accident damage mechanical or cosmetic. Post repair I contacted the dealership no proper answer was given. E More

by PANDEY22RICHA
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Mike Vang

April 09, 2025

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Everyone was very friendly. and professional. Everything was done in a timely manner. I would recommend this dealership to others. More

by lov5
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Bullinger, Mike Vang

March 28, 2025

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Courteous knowledgeable people in the check in bay and good service on the car in general More

by lipsc001
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Vang

March 24, 2025

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I was really appreciative of the work performed with ease and no hassle. I never thought it will be that easy. More

by a-jalloh2
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Recommend Dealer
Yes

February 26, 2025

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Always good service, getting me in and out. Staff very helpful in the service department. More

by petersen.janet1955
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Vang

Mar 02, 2025

Walser Nissan Wayzata responded

Thank you for trusting us to keep your vehicle safe! We appreciate you taking the time to leave us a review. Safe travels!

February 14, 2025

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Employee Rating

I didn’t feel like my purchase was high priority. I waited 90 mins for paperwork. Communication after the purchase was poor. More

by ang5
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
No
Feb 24, 2025

Walser Nissan Wayzata responded

Hi Ang5, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Here at Walser Nissan Wayzata, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (952) 475-3939 to discuss ways we can better serve you in the future.

January 25, 2025

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I’m very pleased with the work that was done! Everything seems to be working well! More

by deannebeito
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike Vang

Mar 02, 2025

Walser Nissan Wayzata responded

Thanks for the review, we're happy to help anytime!

January 23, 2025

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Employee Rating

It was a pleasure to work with Mike. It was a great buying experience. Thanks! More

by toddw1208
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Recommend Dealer
Yes
Mar 02, 2025

Walser Nissan Wayzata responded

We're glad you had a great buying experience with us, see you on the road!

December 01, 2024

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Employee Rating

We drove 7 hours to pick up a new vehicle from a dealer highly recommended and the dealer changed the offer (by $3000) that was in writing (text and email) The Manager was very unprofessional, and treate More

by Darin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Will Runkle

Dec 03, 2024

Walser Nissan Wayzata responded

Hey Darin, I am sorry we made this a terrible experience for you. Thank you for your time on the phone and all of your feedback. I will be using it to review the whole situation with my team so we can find a way to improve and ensure this type of situation does not happen again. I am again, very sorry. Casey Novotny General Manager Walser Nissan Wayzata 612-712-1246

December 01, 2024

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Employee Rating

The worst customer service. Phone system routes calls incorrectly. Long waits for oil change and rotation. By far the worst car dealership for me in 5 different vehicle ownersh More

by Very disappointed customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Vang

Dec 03, 2024

Walser Nissan Wayzata responded

Very Disappointed Customer, we regret to hear that you had this experience with us. Please reach out to me directly so I can gather more information to try and resolve this issue. Thank you, Casey Novotny General Manager Walser Nissan Wayzata 612-712-1246

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