Casey Novotny
Casey Novotny at Walser Nissan Wayzata
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Casey Novotny

General Manager

Walser Nissan Wayzata

15906 Wayzata Blvd
Wayzata, MN 55391

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4.7
109 Reviews
4.7

109 Reviews

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109 Reviews of Casey Novotny

March 28, 2025

Dealership Rating
Employee Rating

Courteous knowledgeable people in the check in bay and good service on the car in general More

by lipsc001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Vang

March 24, 2025

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I was really appreciative of the work performed with ease and no hassle. I never thought it will be that easy. More

by a-jalloh2
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

February 26, 2025

Dealership Rating
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Always good service, getting me in and out. Staff very helpful in the service department. More

by petersen.janet1955
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike Vang

Mar 02, 2025

Walser Nissan Wayzata responded

Thank you for trusting us to keep your vehicle safe! We appreciate you taking the time to leave us a review. Safe travels!

February 14, 2025

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Employee Rating

I didn’t feel like my purchase was high priority. I waited 90 mins for paperwork. Communication after the purchase was poor. More

by ang5
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
No
Feb 24, 2025

Walser Nissan Wayzata responded

Hi Ang5, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Here at Walser Nissan Wayzata, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (952) 475-3939 to discuss ways we can better serve you in the future.

January 25, 2025

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I’m very pleased with the work that was done! Everything seems to be working well! More

by deannebeito
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike Vang

Mar 02, 2025

Walser Nissan Wayzata responded

Thanks for the review, we're happy to help anytime!

January 23, 2025

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Employee Rating

It was a pleasure to work with Mike. It was a great buying experience. Thanks! More

by toddw1208
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Recommend Dealer
Yes
Mar 02, 2025

Walser Nissan Wayzata responded

We're glad you had a great buying experience with us, see you on the road!

December 01, 2024

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Employee Rating

We drove 7 hours to pick up a new vehicle from a dealer highly recommended and the dealer changed the offer (by $3000) that was in writing (text and email) The Manager was very unprofessional, and treate More

by Darin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Will Runkle

Dec 03, 2024

Walser Nissan Wayzata responded

Hey Darin, I am sorry we made this a terrible experience for you. Thank you for your time on the phone and all of your feedback. I will be using it to review the whole situation with my team so we can find a way to improve and ensure this type of situation does not happen again. I am again, very sorry. Casey Novotny General Manager Walser Nissan Wayzata 612-712-1246

December 01, 2024

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Employee Rating

The worst customer service. Phone system routes calls incorrectly. Long waits for oil change and rotation. By far the worst car dealership for me in 5 different vehicle ownersh More

by Very disappointed customer
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Mike Vang

Dec 03, 2024

Walser Nissan Wayzata responded

Very Disappointed Customer, we regret to hear that you had this experience with us. Please reach out to me directly so I can gather more information to try and resolve this issue. Thank you, Casey Novotny General Manager Walser Nissan Wayzata 612-712-1246

November 24, 2024

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Employee Rating

Salesmen very nice, helpful. My car still has issues Very inconvenient to bring in Disappointed a brand new car has issues More

by KATHYCOMER3
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Will Runkle, Mike Vang, Tanner Midthun , Swoop

Nov 27, 2024

Walser Nissan Wayzata responded

Kathycomer3, thank you for taking the time to leave us feedback about your experience with us. Can you please reach out to me and let me know what is going on with your New Rogue so I can get you in the right hands to resolve the issue. Sincerely, Casey Novotny General Manager Walser Nissan Wayzata 612-712-1246

November 11, 2024

Dealership Rating
Employee Rating

The Best OF THe Best work there Satisfaction is there goal each and every visit More

by JOHN.TOWER62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 21, 2024

Walser Nissan Wayzata responded

Hi John.tower62, thank you for taking the time to leave a review for us at Walser Nissan Wayzata. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

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