Casey Jones

After purchasing vehicles from Southern team we were told that we would have lifetime free oil service and inspections. The last time we took both vehicles to have them serviced we were told we were removed that we would have lifetime free oil service and inspections. The last time we took both vehicles to have them serviced we were told we were removed from the program because we denied additional services. This was not communicated with us prior to the service. We were not warned prior to denying service that this would happen. Communication would have been appreciated as this was a major selling point when purchasing two vehicles and certainly may have impacted our decision. More

by geremy.carr Verified Customer Verified Customer

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The dealership is very adequate. It actually went above and beyond everybody. There were so helpful and thoughtful and nice and cheerful and they did an excellent job. I recommend yo It actually went above and beyond everybody. There were so helpful and thoughtful and nice and cheerful and they did an excellent job. I recommend you highway More

by y2kcounselor Verified Customer Verified Customer

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Great service . In a timely manner . Comfortable waiting area . Very courteous employees . Always an enjoyable experience In a timely manner . Comfortable waiting area . Very courteous employees . Always an enjoyable experience More

by RANDALL4712 Verified Customer Verified Customer

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Easy to schedule appointment. Completed all of the work and found other things that were needed and covered under warranty. Completed all of the work and found other things that were needed and covered under warranty. More

by ESTURGIS Verified Customer Verified Customer

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Love the fast service in and out did not have to wait long and always friendly long and always friendly More

by rdwalters58 Verified Customer Verified Customer

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They do a great job and very through. Always happy with the service. All staffing great and wil continue going there. Always happy with the service. All staffing great and wil continue going there. More

by DJECHOLS Verified Customer Verified Customer

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Great people, I dropped my truck off and they had it ready in no time, the service staff and the mechanics are A+ ready in no time, the service staff and the mechanics are A+ More

by 1p8riotfan Verified Customer Verified Customer

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Recommendable The appointment dates has improved. .. before it was terrible now only 3days from the time you called for appointment. The guy in the receiving is kind and respectful. Overall it's a gre .. before it was terrible now only 3days from the time you called for appointment. The guy in the receiving is kind and respectful. Overall it's a great experience. More

by LESTHER_25 Verified Customer Verified Customer

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Excellent service as always I miss Preston as the front person. Casey was great but I’ve dealt with Preston for years I told Casey he would have to be my Preston person. Casey was great but I’ve dealt with Preston for years I told Casey he would have to be my Preston More

by brookezoemom Verified Customer Verified Customer

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Charged an extra $7. 99 for a state inspection for "gloves and towels" or something, then was charged an extra $60 on top of the quoted amount for a CVT drain and fill for 99 for a state inspection for "gloves and towels" or something, then was charged an extra $60 on top of the quoted amount for a CVT drain and fill for, you guessed it, "gloves and towels". Maybe they should stop using cashmere towels for working on cars. Never taking my cars here again. More

by ROBK Verified Customer Verified Customer

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