Casey Jones
Casey Jones at Southern Team Nissan of New River Valley

Casey Jones

Service Advisor

Southern Team Nissan of New River Valley

2130 N Franklin St
Christiansburg, VA 24073

Contact Me
4.8
100 Reviews

Dealership Experience

3 yrs, 9 mos

Industry Experience

33 yrs, 4 mos

Specialties & Trainings

Graduate of Nashville Auto Diesel College, Prior ASE certified, Prior State Inspector

4.8

100 Reviews

Write a Review

100 Reviews of Casey Jones

December 12, 2025

Dealership Rating
Employee Rating

courteous, and trustworthy I have never had to questioned suggested services. They Completed things correctly More

by DTANDREWS21
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Lambert , Lindsey service tech

December 11, 2025

Dealership Rating
Employee Rating

We had great and timely service with very comfortable waiting room. Costumer service was good along with the complimentary coffee. Overall well organized, in an out very quickly More

by onetwojam
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Recommend Dealer
Yes

December 09, 2025

Dealership Rating
Employee Rating

I have had very good experience with this dealer. Jon was very helpful and professional. They took my truck in for service immediately and completed the inspection in a matter of minutes. I had a ver More

by LALMOND
Service Price Transparency
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Recommend Dealer
Yes

December 07, 2025

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Excellent service and very nice people! I appreciated how everything was explained to me. It was a great experience! More

by rdobson
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Preston Hedge

December 06, 2025

Dealership Rating
Employee Rating

We had an excellent experience from start to finish! They took great care of us and made us feel like valued customers. Thank you! More

by simonsma931
Service Price Transparency
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Recommend Dealer
Yes

December 06, 2025

Dealership Rating
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We love the service department. Casey and the whole service team are great to work with. More

by lhend1357
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Preston Hedge

December 05, 2025

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Professional staff. The service was performed in a reasonable amount of time. Nice waiting area. More

by wvsa
Service Price Transparency
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Recommend Dealer
Yes

December 03, 2025

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Employee Rating

I was not made aware that I would be charged $175. 00 just for having my under warranty batteries checked. There was no shuttle service to take me back to work. More

by Bromo911
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Dec 03, 2025

Southern Team Nissan of New River Valley responded

I have reviewed your Repair order from 12/2 and do not see a charge on this repair. Please feel free to reach out so we can discuss further.

December 03, 2025

Dealership Rating
Employee Rating

Went for my state inspection that I pay for monthly, I went 3 weeks ago to just say I needed to get my tires replaced to pass. Then I come in and they say I had a small tear in my windshield wiper and nee More

by briannasimoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2025

Southern Team Nissan of New River Valley responded

We appreciate your feedback and are eager to better your return experience.

November 23, 2025

Dealership Rating
Employee Rating

Service desk man was really nice, informative, and helpful with any questions and concerns that I had. More

by chubyz317
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Preston Hedge

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