Casey Garrett

I brought my Equinox in for a routine maintenance. It was supposed to cost around $250. When the bill came in it was $470. I almost passed out...but Michael said that can't be right and researched. It was supposed to cost around $250. When the bill came in it was $470. I almost passed out...but Michael said that can't be right and researched. It turns out that they had a wrong part number written down and the price was adjusted. THANK YOU MICHAEL HERNANDEZ for making this right! More

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Cole was a wonderful help today. He explained what I needed to do with my truck in full detail and got me out of the dealership in a timely manner. He explained what I needed to do with my truck in full detail and got me out of the dealership in a timely manner. More

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Casey has always been my guy to do any work on my truck. No matter what he’s always a straight shooter and give it to me like I’m family. He’s the only one I trust to handle any of my cars. No matter what he’s always a straight shooter and give it to me like I’m family. He’s the only one I trust to handle any of my cars. More

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Casey is the man. He is honest, detailed, and a good dude! Great experience every time. He is honest, detailed, and a good dude! Great experience every time. More

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Service department is great and Casey Garrett is amazing. We always go above and beyond and do great work. We always go above and beyond and do great work. More

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After I bought my truck from John Megel, my salesman, Ben Johnson, as promised helped me with getting my 1st oil change. Ben made it really easy for me and set up everything. I pulled in and pulled out of se Johnson, as promised helped me with getting my 1st oil change. Ben made it really easy for me and set up everything. I pulled in and pulled out of service in no time. Thanks Guys! More

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I had this dealership check my alignment and was told it was needed, I asked them to proceed with the work. When my son picked up the car they charged him for the alignment and told him that they could not was needed, I asked them to proceed with the work. When my son picked up the car they charged him for the alignment and told him that they could not get it completely in spec and that he should take it someone else to have it finished because they could not do the work needed. It does not make sense for them to charge for work that they did not complete. I am very disappointed and will be taken action to get this resolved. BUYER BEWARE. More

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Good customer service I would like more people who speak Spanish is better for Spanish people , I will recommend I love my traverse maybe in the future I'm going to buy an I would like more people who speak Spanish is better for Spanish people , I will recommend I love my traverse maybe in the future I'm going to buy another car More

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Clueless I brought my van in because my passlock system shut my fuel injection off. I unhooked the battery to trip the system and drove it in .The van spent a I brought my van in because my passlock system shut my fuel injection off. I unhooked the battery to trip the system and drove it in .The van spent a week there and then I was told nothing was wrong with it .The next morning the same thing it wouldn't start, so I called . I was told to have it towed to them and I did. The van spent another week at the dealership and then I was told nothing was wrong with it again .I drove it home and the next day it wouldn't start, so I called. I was told to have it towed to them GMC dealer wth. Tomorrow I guess I will take it to Jim Hardman . More

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