Casey Cruce
Casey Cruce at Palmer Dodge Chrysler Jeep Ram

Casey Cruce

Sales Associate

Palmer Dodge Chrysler Jeep Ram

11460 Alpharetta Hwy
Roswell, GA 30076

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4.8
62 Reviews
4.8

62 Reviews

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62 Reviews of Casey Cruce

June 15, 2025

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Employee Rating

Deal on the truck was pretty good. Played games on the financing. My interest rate is way higher than should be for my credit score. More

by Freddy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 16, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thanks for your feedback, Freddy! We're glad you found a good deal on your truck. We strive for transparency in financing, so your insights are valuable. We'll work on improving that aspect to better serve our customers.

June 13, 2025

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When I came last year, I was given the option to be ubered to a coffee shop. Also, I felt like last year was better for my oil change. A worker called me and wrote a list of upcoming things my car woul More

by smp532
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your feedback! We appreciate your loyalty and are sorry to hear about your recent experience. We strive to maintain high standards and your comments will help us improve our service. We're glad you enjoyed the coffee shop option and hope to regain your trust on your next visit!

June 09, 2025

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This was my first vehicle purchase where I did not drive or touch the vehicle before purchasing. Casey and the team at Palmer exceeded my expectations to say the least. I told them what I was looking for More

by CWRIGHT1977
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 10, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for your review! It's great to hear that you enjoyed working with Casey and the rest of our team. Thank you for choosing us, and enjoy your new car!

June 06, 2025

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Great dealership! It was a easy process and also they delivered my vehicle ASAP! Will most definitely recommend More

by slickro01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 09, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback! We're thrilled to hear you had a smooth experience and that your vehicle was delivered quickly. Your recommendation means a lot to us!

May 05, 2025

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Jodie and the team are consistently excellent in their hospitality, quality of service, and value. I have been going to Palmer Dodge for nearly two years, and the commitment to world-class customer servic More

by RONLUGO
Service Price Transparency
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Recommend Dealer
Yes
May 06, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thank you, Ronlugo! We’re thrilled to hear about your positive experiences at Palmer Dodge. Our team works hard to provide top-notch service, and your recommendation means the world to us. We look forward to seeing you again soon!

April 29, 2025

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We recently brought our Jeep Grand Cherokee—purchased from Palmer Dodge—for an oil change, and the service was absolutely top-notch. The team was incredibly prompt, efficient, and professional from start More

by JBAILEYTHOMAS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: David Keller

May 01, 2025

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear you had a great experience with our service team. Trust is key, and we’re glad we can be your go-to for both purchasing and maintaining your Jeep. Your recommendation means a lot to us!

April 28, 2025

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I reached out to PDCJ from out of state and had the pleasure of working with Casey. Casey answered all of my questions and put my concerns to rest. My experience was seamless as can be and I was able t More

by Afa0106
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 29, 2025

Palmer Dodge Chrysler Jeep Ram responded

We’re thrilled to hear about your seamless experience with Casey! It’s great to know we could help you secure that special surprise for your wife. Thank you for the high recommendation, and we look forward to assisting you again in the future!

March 31, 2025

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Casey was excellent, very helpful, and knowledgeable about the vehicle. I was very pleased with dealership, and highly recommend both Casey and Palmer Dodge. More

by TJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Barron , Jay Tremblay was terrific, and very helpful.

Apr 02, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic review, TJ! We're thrilled to hear that Casey provided you with excellent service and that you had a positive experience at Palmer Dodge. Your recommendation means a lot to us! Looking forward to welcoming you back in the future.

March 16, 2025

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Great service, great follow up and great experience. I have purchased several vehicles from Palmer Dodge and always a pleasure to work with them, including the service department. Casey Cruce was awesom More

by garyroyal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 17, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback, Gary! We're thrilled to hear you had a great experience with Casey and our team. Your loyalty means a lot to us, and we look forward to assisting you with your future vehicle needs!

March 16, 2025

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Everyone we worked work at Palmer was great and the process was very easy. We are very happy with our purchase. More

by dheldreth20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas Jackson

Mar 17, 2025

Palmer Dodge Chrysler Jeep Ram responded

We’re thrilled to hear that you had a great experience with our team and are happy with your purchase. Your satisfaction is our top priority, and we appreciate your kind words!

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