Carter Keel

Terrible experience, not trust worthy people, selling unsafe vehicles. Avoid at all costs. As the story goes for most dealerships they only care about making the sale and couldn’t care less about you or unsafe vehicles. Avoid at all costs. As the story goes for most dealerships they only care about making the sale and couldn’t care less about you or your safety or the safety or condition of the vehicle they’re selling you. Happy to lie to your face to get the deal done. Really disappointed. I would have bought the truck if they were honest about what I experienced during the test drives. I gave them the opportunity to fix the issues I pointed out after the first test drive, on the second test drive I experienced the exact same issues, obviously nothing was done and the sales guy even tried to sell me after market parts to fix the issues I was complaining about, but yet he said the truck was fine. Makes no sense. His manager didn’t even know anything about what was going on, or maybe was in on the lie. They should not be selling vehicles with mechanical problems and even worse to not admit to the problems. They do not care about you, its all a bout the sale… Unbelievable. Stay away. More

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Everyone at this dealership is top notch! Sales, Service, Parts… even the balloon guy! This is your place to go! Sales, Service, Parts… even the balloon guy! This is your place to go! More

by Jlsodell2022 Verified Customer Verified Customer

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I would highly recommend Naples jeep. I feel I got a good deal. Will buy my next jeep from them I feel I got a good deal. Will buy my next jeep from them More

by Michaelmurphy0911 Verified Customer Verified Customer

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Carter and Alain made my purchase fast and easy I would recommend Naples jeep to all my family and friends recommend Naples jeep to all my family and friends More

by Michaelmurphy0911 Verified Customer Verified Customer

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Friendly and Professional Service, no Pushing can recommend this dealership special Carter Keel and the Finance Director recommend this dealership special Carter Keel and the Finance Director More

by infoscq Verified Customer Verified Customer

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Carter was a great sales man and was very quick with everything, he had answers to everything I asked and made the whole process as seamless as possible. Great kid and already a great salesman. everything, he had answers to everything I asked and made the whole process as seamless as possible. Great kid and already a great salesman. More

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Very good dealership to work with. No high pressure and I never felt I was being unfairly trated. To the contrary my sales guy - Carter Keel was outstanding. Professional , knowledgeab No high pressure and I never felt I was being unfairly trated. To the contrary my sales guy - Carter Keel was outstanding. Professional , knowledgeable and personable. All in all got a good vehicle for a fair price. What more can you ask? More

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They were very professional and transparent about everything. The process in buying the truck was simple and they made written promises to repair certain items about the truck that were wrong with it everything. The process in buying the truck was simple and they made written promises to repair certain items about the truck that were wrong with it before I came along. They continue to communicate with me about timelines and parts on order. Very dependable and respectful dealership and staff More

by Austinj1216 Verified Customer Verified Customer

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Staff was friendly and very nice to work wit love your company is awesome 😎 keep company is awesome 😎 keep More

by Pamelalester096 Verified Customer Verified Customer

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Carter Salesman was great. Very helpful and a pleasure to do business with. Dealership is awful. People that answer the phone are rude and not helpful. I’m simply trying to g Very helpful and a pleasure to do business with. Dealership is awful. People that answer the phone are rude and not helpful. I’m simply trying to get my tag. Dealer said they would handle it even though it’s an out of state sale. But GA where I live has no record of anything on the vehicle and my temporary tag expires in 5 days. I was told the only thing I needed to do was get a VIN identification by a police officer. This was a nightmare to get done but I got it done. Both the police officer and DMV were confused why I was told to do this as they said it wasn’t needed.I tried calling the dealer from DMV as they were willing to talk to the dealer but couldn’t get anyone to help. DMV told me to ask for another temporary tag. I was told I need to talk to finance then hung up on. Called back and then sent to Carters voicemail. Called again put on hold then sent to someone else’s voicemail. Hours later still no call back. Finance was really hard to get when purchasing the vehicle as well. I have purchased a lot of vehicles and never had issues like this from other dealers. More

by devinetv Verified Customer Verified Customer

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