Carter Hartley
Carter Hartley at Southern Hyundai Newport News
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Carter Hartley

Sales Manager

Southern Hyundai Newport News

12872 Jefferson Avenue
Newport News, VA 23608

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4.8
41 Reviews

Dealership Experience

2 yrs

Industry Experience

6 yrs, 10 mos

4.8

41 Reviews

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41 Reviews of Carter Hartley

April 19, 2025

Dealership Rating
Employee Rating

Great service knowledgeable staff gave me loaner car while mine was in service.good communication I will highly recommend More

by patelkev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 22, 2025

Dealership Rating
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All is great cannot say much more will stay with them. Like all contact. I have had More

by salandjim4649
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 26, 2025

Dealership Rating
Employee Rating

Took 3 and 1/2 hours and charged 400 for 1 tire replacement after I came in 4 days prior to set up the appointment and this was apparently the “best day” to come in. I came in at opening (7:30) and More

by connormware
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

January 10, 2025

Dealership Rating
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Quick service and on time. Easy check in and pick up. Friendly no pressure to buy extra service. More

by jvocu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 04, 2024

Dealership Rating
Employee Rating

We do not buy cars very often, so always feel a little intimidated. Joel Washington did an excellent job, putting us at ease, explaining our car options to fit our needs, and was very professional and ea More

by jlawsonw
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Joel Washington , Chris Beck

November 03, 2024

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Employee Rating

Chris Clifton was great to work with! He was good with my many questions and provided me with options to meet my needs. More

by chead
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sydney Smith , Chris in finance

October 29, 2024

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Employee Rating

Kevin Conley and Logan Martin were great they helped get the car I wanted at the price I wanted. More

by rifflerj42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Conley, Logan Martin

Oct 30, 2024

Southern Hyundai Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 20, 2024

Dealership Rating
Employee Rating

WOW! We had an awesome day at Southern Hyundai in Newport News. Went to the dealership and had a pretty good idea of what we wanted. Our salesman was Mich More

by Happy Customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Smith (and he gets 5 stars also)

Oct 23, 2024

Southern Hyundai Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 03, 2024

Dealership Rating
Employee Rating

Excellent service and extremely helpful! They were able to get me exactly what I was looking for. I would definitely refer Joel for anyone looking to buy and will return for any future purch More

by nicole.alise
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel Washington, Sydney Smith

September 08, 2024

Dealership Rating
Employee Rating

I was able to communicate with our sales representative, Chris C for several days before going up on Saturday. He helped make the process easy and stress free. Before we drove away in our new Elantra, Chris More

by gdtolley
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Catherine Gordon, Chris Clifton

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