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Carter Hartley
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Carter Hartley
Sales Manager
Southern Hyundai Newport News
12872 Jefferson Avenue
Newport News, VA 23608
39 Reviews
Dealership Experience
1 yr, 11 mos
Industry Experience
6 yrs, 9 mos
39 Reviews
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39 Reviews of Carter Hartley
January 26, 2025
Took 3 and 1/2 hours and charged 400 for 1 tire replacement after I came in 4 days prior to set up the appointment and this was apparently the “best day” to come in. I came in at opening (7:30) and replacement after I came in 4 days prior to set up the appointment and this was apparently the “best day” to come in. I came in at opening (7:30) and didn’t leave til 10:30 AM and was the first person there. More
by connormware
Verified Customer
January 10, 2025
Quick service and on time. Easy check in and pick up. Friendly no pressure to buy extra service. Easy check in and pick up. Friendly no pressure to buy extra service. More
by jvocu
Other Employees Tagged: William Conrad, Ernesto Rosado, jeffrey moien, Key Milburn
December 04, 2024
We do not buy cars very often, so always feel a little intimidated. Joel Washington did an excellent job, putting us at ease, explaining our car options to fit our needs, and was very professional and ea intimidated. Joel Washington did an excellent job, putting us at ease, explaining our car options to fit our needs, and was very professional and easy to work with. Chris Beck was also very easy to work with and was helpful with some decisions on the warranties. Chris Hartley gave us a fair price in our trade in. More
by jlawsonw
Other Employees Tagged: Joel Washington , Chris Beck
November 03, 2024
Chris Clifton was great to work with! He was good with my many questions and provided me with options to meet my needs. He was good with my many questions and provided me with options to meet my needs. More
by chead
Other Employees Tagged: Sydney Smith , Chris in finance
October 20, 2024
WOW! We had an awesome day at Southern Hyundai in Newport News. Went to the dealership and had a pretty good idea of what we wanted. Our salesman was Mich We had an awesome day at Southern Hyundai in Newport News. Went to the dealership and had a pretty good idea of what we wanted. Our salesman was Michael Smith, he was respectful, wasn't pushy and listened to our needs-what else could anyone ask for?! We also talked to the Sales Manager, Carter Hartley. Very pleasant man who also listen to our needs and I believe within about 2 hours we all narrowed it down to a new 2025 Tucson, with a price that fit our budget. This is the 3rd Hyundai that we have purchased here, and there is a reason that we have done so. This dealership listens to its customers, are eager to help you find what you are looking for, friendly, and make the buying experience non-stressful and a complete deal within a matter of a couple of hours. Will we come back? Absolutely! Thanks Michael Smith and Carter Hartley-I'm sure we will see you when we are there for service on our vehicles! More
by Happy Customer
Other Employees Tagged: Michael Smith (and he gets 5 stars also)
October 03, 2024
Excellent service and extremely helpful! They were able to get me exactly what I was looking for. I would definitely refer Joel for anyone looking to buy and will return for any future purch They were able to get me exactly what I was looking for. I would definitely refer Joel for anyone looking to buy and will return for any future purchases. More
by nicole.alise
Other Employees Tagged: Joel Washington, Sydney Smith
September 08, 2024
I was able to communicate with our sales representative, Chris C for several days before going up on Saturday. He helped make the process easy and stress free. Before we drove away in our new Elantra, Chris Chris C for several days before going up on Saturday. He helped make the process easy and stress free. Before we drove away in our new Elantra, Chris showed us several features in the Bluelink app and linked to our cell phones to the car's Bluetooth. A tip of the hat to everyone but especially Chris. More
by gdtolley
Other Employees Tagged: Catherine Gordon, Chris Clifton
August 31, 2024
Derrick is awesome always gets me in and out and I get excited service always every time I come in for service 🙌 excited service always every time I come in for service 🙌 More
by ROLANDA77.RR
Other Employees Tagged: Derrick Phillips, Robert Bradford, Zachery Posey , Kevin Conley, Brenda Messer
August 29, 2024
Vanessa is pure 💯 LIAR! !!!! Can't be trusted!!!👺👺🤬🤬😡😡 Terrible experience dealing with her! Never again!! !!!! Can't be trusted!!!👺👺🤬🤬😡😡 Terrible experience dealing with her! Never again!! More
by leroy_burch
Other Employees Tagged: Terry Hert Sr., Vanessa Tucker, Michael Abi-Saab, K. LaMar Gresham, Joel Washington, Sydney Smith, Spencer Childers , Lori Dennis, Steven Smith
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