Carter Hartley

Took 3 and 1/2 hours and charged 400 for 1 tire replacement after I came in 4 days prior to set up the appointment and this was apparently the “best day” to come in. I came in at opening (7:30) and replacement after I came in 4 days prior to set up the appointment and this was apparently the “best day” to come in. I came in at opening (7:30) and didn’t leave til 10:30 AM and was the first person there. More

by connormware Verified Customer Verified Customer

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Quick service and on time. Easy check in and pick up. Friendly no pressure to buy extra service. Easy check in and pick up. Friendly no pressure to buy extra service. More

by jvocu Verified Customer Verified Customer

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We do not buy cars very often, so always feel a little intimidated. Joel Washington did an excellent job, putting us at ease, explaining our car options to fit our needs, and was very professional and ea intimidated. Joel Washington did an excellent job, putting us at ease, explaining our car options to fit our needs, and was very professional and easy to work with. Chris Beck was also very easy to work with and was helpful with some decisions on the warranties. Chris Hartley gave us a fair price in our trade in. More

by jlawsonw Verified Customer Verified Customer

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Chris Clifton was great to work with! He was good with my many questions and provided me with options to meet my needs. He was good with my many questions and provided me with options to meet my needs. More

by chead Verified Customer Verified Customer

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Kevin Conley and Logan Martin were great they helped get the car I wanted at the price I wanted. the car I wanted at the price I wanted. More

by rifflerj42 Verified Customer Verified Customer

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WOW! We had an awesome day at Southern Hyundai in Newport News. Went to the dealership and had a pretty good idea of what we wanted. Our salesman was Mich We had an awesome day at Southern Hyundai in Newport News. Went to the dealership and had a pretty good idea of what we wanted. Our salesman was Michael Smith, he was respectful, wasn't pushy and listened to our needs-what else could anyone ask for?! We also talked to the Sales Manager, Carter Hartley. Very pleasant man who also listen to our needs and I believe within about 2 hours we all narrowed it down to a new 2025 Tucson, with a price that fit our budget. This is the 3rd Hyundai that we have purchased here, and there is a reason that we have done so. This dealership listens to its customers, are eager to help you find what you are looking for, friendly, and make the buying experience non-stressful and a complete deal within a matter of a couple of hours. Will we come back? Absolutely! Thanks Michael Smith and Carter Hartley-I'm sure we will see you when we are there for service on our vehicles! More

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Excellent service and extremely helpful! They were able to get me exactly what I was looking for. I would definitely refer Joel for anyone looking to buy and will return for any future purch They were able to get me exactly what I was looking for. I would definitely refer Joel for anyone looking to buy and will return for any future purchases. More

by nicole.alise Verified Customer Verified Customer

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I was able to communicate with our sales representative, Chris C for several days before going up on Saturday. He helped make the process easy and stress free. Before we drove away in our new Elantra, Chris Chris C for several days before going up on Saturday. He helped make the process easy and stress free. Before we drove away in our new Elantra, Chris showed us several features in the Bluelink app and linked to our cell phones to the car's Bluetooth. A tip of the hat to everyone but especially Chris. More

by gdtolley Verified Customer Verified Customer

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Derrick is awesome always gets me in and out and I get excited service always every time I come in for service 🙌 excited service always every time I come in for service 🙌 More

by ROLANDA77.RR Verified Customer Verified Customer

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Southern hyundai was very nice and helpful answer all questions we had. I am very glad that choose southern hyundai to buy my first vehicle. Jake was extremely nice and helpful in getting me right vehi questions we had. I am very glad that choose southern hyundai to buy my first vehicle. Jake was extremely nice and helpful in getting me right vehicle for right price. Thank you so much to everyone at Southern guide me to this vehicle. More

by JUDGEMENTIZT Verified Customer Verified Customer

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