Carter Hartley
Carter Hartley at Southern Hyundai Newport News

Carter Hartley

Sales Manager

Southern Hyundai Newport News

12872 Jefferson Avenue
Newport News, VA 23608

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4.7
49 Reviews

Dealership Experience

2 yrs, 6 mos

Industry Experience

7 yrs, 4 mos

4.7

49 Reviews

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49 Reviews of Carter Hartley

October 18, 2025

Dealership Rating
Employee Rating

I purchased my new Hyundai Santa Fe Calligraphy on October 1, 2024, and my experience was outstanding! My salesman, Michael Smith, was patient, knowledgeable, and professional from start to finish. He More

by BROWNKICCY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Smith

August 31, 2025

Dealership Rating
Employee Rating

Our experience was great! The process was quick and painless. Everyone was friendly and checked in on you while you waited for the administrative side of things. More

by Csirum08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel Washington , Anton (Finance)

August 19, 2025

Dealership Rating
Employee Rating

Good service but the car buying process takes a little too long. Approximately 3 hours More

by RAYMOND.COLWELL
Recommend Dealer
Yes

Other Employees Tagged: Joel Washington

Aug 19, 2025

Southern Hyundai Newport News responded

We appreciate your feedback and are eager to better your return experience.

August 06, 2025

Dealership Rating
Employee Rating

Acceptable service, friendly and fairly quick to service my vehicle within the range of my experience More

by PAPPYSILVA60
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 31, 2025

Dealership Rating
Employee Rating

The worst customer service care ever 4 hours for a oil change & inspection is just ridiculous. More

by jim.nelson103010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

June 18, 2025

Dealership Rating
Employee Rating

Ernesto was polite and attentive when checking me in for my scheduled appointment car services. More

by Glas76623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2025

Southern Hyundai Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 02, 2025

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Employee Rating

Southern Hyundai has been providing top notch service to our Ionic 5 for the past 18 months. More

by Joseph Umstead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris House

June 02, 2025

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Employee Rating

My experience was everything I expected- excellent. The sales personnel, parts and service personnel were among the best. More

by jimkeithley4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 02, 2025

Dealership Rating
Employee Rating

Great dealership. Great people. Great service. Cares about their customers and what they do. Fast work More

by JNILSEN0226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 19, 2025

Dealership Rating
Employee Rating

Great service knowledgeable staff gave me loaner car while mine was in service.good communication I will highly recommend More

by patelkev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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