Carson Kraatz
Carson Kraatz at Ken Garff Mercedes-Benz of Salt Lake City
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Carson Kraatz

Finance Manager

Ken Garff Mercedes-Benz of Salt Lake City

575 South State Street
Salt Lake City, UT 84111

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4.8
15 Reviews
4.8

15 Reviews

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15 Reviews of Carson Kraatz

October 15, 2024

Dealership Rating
Employee Rating

This is our sixth Mercedes-Benz purchase but our first experience at Ken Garff Mercedes-Benz of Salt Lake City. Suffice it say, it won't be our last time to purchase from this dealership! Our buying expe More

by jeff@krugercarson.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Miles McCabe

Oct 16, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

August 03, 2024

Dealership Rating
Employee Rating

Outstanding dealership and great staff. I have confidence in all they do for both of my Mercedes . More

by TONYK3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

July 20, 2024

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Employee Rating

The $3k down payment was not fully discussed during the sales process…so I was surprised at the closing…🤷 More

by peterson20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Nomichith

Jul 22, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to hear that we did not meet your expectations when you visited our location. Our team is reviewing your experience to look for opportunities to improve for next time. In the meantime, please feel free to reach out to us directly using the contact information below. Dave Bennion, General Manager daveb@kengarff.com

July 17, 2024

Dealership Rating
Employee Rating

Never have I ever had such amazing service in all of my life. Dave Bennion and Eric Amaral are wizards at finding the perfect car, and they've done it twice for me. It's basically the four seasons of car d More

by alexbertha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 19, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

June 04, 2024

Dealership Rating
Employee Rating

Great experience! Alan in sales was absolutely great to work with. So kind and patient with us. More

by JORDAN.NOVAK5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alan Satterwhite

Jun 11, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

June 03, 2024

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Employee Rating

Such a Great and Comfortable experience with this dealership and team members. This was my first time purchasing a vehicle online and they made the experience very easy and assuring. Definetly would More

by Brittany Nicole
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dillon Jones

Jun 11, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

June 01, 2024

Dealership Rating
Employee Rating

This is the second time I’ve bought a car through Ken Garth Mercedes in Salt Lake City. I can’t tell you how happy I am with their team. Eric, the sales person is so knowledgeable and dropped everything More

by KARENMHANSEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Amaral

Jun 11, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

May 20, 2024

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Employee Rating

The customer service I received was outstanding! My car buying experience could not have been any better. Brett (Sales), Spencer (Sales) and Carson (F&I) are awesome. It was the best car buying e More

by matt@hydroshield.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Robinson, Spence Smith

May 20, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

May 04, 2024

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Employee Rating

Communication was excellent both through email and phone and that was very important especially when dealing with the time zones. More

by BobbyRicig
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Galarza

May 06, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

April 25, 2024

Dealership Rating
Employee Rating

Eric is awesome. I am a repeat customer. I texted him the model I am interested in and my monthly budget and he managed to stay within. His work is not to be pushy bu More

by pamela1989
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Amaral

Apr 26, 2024

Ken Garff Mercedes-Benz of Salt Lake City responded

Thanks for your review! It is wonderful to hear that Eric provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

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