57 Reviews
Write a Review57 Reviews of Carolyn Monk
November 15, 2024
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Other Employees Tagged: Kristie Marlin, Joey Garcia , Johnathan Webb, Tristen Gilliam, Decorey Mitchell, Hayden White, Gideon Barragan
October 31, 2024
I use the service department for all my service, I have bought several vehicles from them and will continue to do so, I even use their rental service! The whole staff from top to bottom are well trained an bought several vehicles from them and will continue to do so, I even use their rental service! The whole staff from top to bottom are well trained and courteous! More
Other Employees Tagged: Matthew Ash, Scott Dye, Kristie Marlin, Joey Garcia , Johnathan Webb, Tristen Gilliam, Decorey Mitchell, Gideon Barragan , Hannah Carter
October 23, 2024
Great and excellent and service and very nice people and very respectful and honest people caring. very respectful and honest people caring. More
Other Employees Tagged: Kristie Marlin, Joey Garcia , Johnathan Webb, Tristen Gilliam, Decorey Mitchell
October 08, 2024
We have bought over 15 new vehicles at this dealership, they have always been amazing!! they have always been amazing!! More
Other Employees Tagged: Matthew Ash, Benito Ochoa, David Stanley, Kristie Marlin, Tristen Gilliam
September 26, 2024
The service department was "OUTSTANDING". The sales department was HORRIBLE I never been to a dealership where the owner, Mr. Wright and finance guy Matt Ash told me, as the customer, that "I The sales department was HORRIBLE I never been to a dealership where the owner, Mr. Wright and finance guy Matt Ash told me, as the customer, that "If I wanted some help looking at new or used cars or had questions about new or used cars I am suppose to go FIND A SALEPERSON TO TALK TO BECAUSE THEY WILL JUST ASSUME THAT YOU ARE WAITING FOR SERVICE ON YOUR OWN CAR!!!!!!!!! I was in the show room with a sales person James standing 5 feet away while I was looking at a car and he NEVER said a word to me. Is this because I was a black woman and maybe did not look like I could afford a new car or was I not dressed right? I do not know but once I talked to them and they gave me their answer as to why nobody spoke to me pretty much told me everything I needed to know about this dealership when it comes to buying a new car. UNBELEIVEABLE More
Other Employees Tagged: Kristie Marlin, Joey Garcia , Johnathan Webb, Tristen Gilliam, Decorey Mitchell , demoney (spelling ?)
September 25, 2024
I was told by Levi that I would get a free oil change if I filled out the surveys from buying the car. Well, that didn't happen and left there paying $100.00 for oil change and rotation of tires. I can get I filled out the surveys from buying the car. Well, that didn't happen and left there paying $100.00 for oil change and rotation of tires. I can get it done cheaper in Magnolia instead of driving to Texarkana. I was very disappointed that I was lied to about the service. More
Other Employees Tagged: Johnathan Webb
December 29, 2023
The dealership is always nice and clean. Staff friendly and professional. The engine light was on no mention of it and I was prepared to get windshield wiper but no mention of it for the i Staff friendly and professional. The engine light was on no mention of it and I was prepared to get windshield wiper but no mention of it for the inspection. They never remove the paper floor mat when they finish. Some dealership give a free car wash but no extra services at Pete mankins More
Other Employees Tagged: Kristie Marlin
October 14, 2023
Great service, courteous staff, entire visit took approximately 2 hours from drop off to completion. approximately 2 hours from drop off to completion. More
Other Employees Tagged: Kristie Marlin, Joey Garcia , Johnathan Webb, Tristen Gilliam, Decorey Mitchell
October 03, 2023
Everyone was super friendly. My only problem was wished they had informed me they were replacing a sensor and taking care of recall and then I would not have wondered why it was My only problem was wished they had informed me they were replacing a sensor and taking care of recall and then I would not have wondered why it was taking so long. More
Other Employees Tagged: Kristie Marlin, Joey Garcia , Johnathan Webb, Tristen Gilliam, Decorey Mitchell
September 18, 2023
Staff r very friendly, helpful. The facility is very clean & comfortable especially if u r there 4 long time with TV & snacks! The facility is very clean & comfortable especially if u r there 4 long time with TV & snacks! More
Other Employees Tagged: Shannon Huckabee 5 stars+