Carole Mahanes
Carole Mahanes at Beck Chrysler Dodge Jeep RAM
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Carole Mahanes

BDC Manager/Customer Experience Coordinator

Beck Chrysler Dodge Jeep RAM

256 Hwy 17 North
Palatka, FL 32177

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4.8
17 Reviews
4.8

17 Reviews

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17 Reviews of Carole Mahanes

February 06, 2025

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Employee Rating

they told me my batterie was no good . its only 1 year old. took it back to where I brought it . they checked it out I saw the readings everything was good. they told me my rear main seal i More

by louiesasphalt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Randy Day, Justin Dowling, Kevin Taylor, Duane Mott , Ed Demming, PJ Knipp

Feb 06, 2025

Beck Chrysler Dodge Jeep RAM responded

We sincerely apologize if you feel your experience with us was not up to standard. Our goal is always to provide honest and accurate assessments, and we regret if there was any miscommunication regarding your battery or oil leak. We would love the opportunity to review the situation with you and ensure you have all the information needed to make the best decision for your vehicle. Please reach out to us at (386) 328-0344, ext. 135, so we can discuss this further and address any concerns you may have. We value your feedback and appreciate the opportunity to make things right.

January 21, 2025

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I have not had to have my truck serviced yet . ...but price kept changing - something ALWAYS increased price . finding things now that did not see when buying -- like no heated seats -- no red blin More

by mcconihaym
Recommend Dealer
Yes

Other Employees Tagged: Adam Pollack, Justin Dowling , allison cannon

January 14, 2025

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Employee Rating

I had 4 different prices given to me in 2 days of purchasing used truck. First was leasing for 409$ a month (which is great) - then had to come up with 5 to 7 thousand down payments. Then $ 500 and 3 More

by mcconihaym
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Recommend Dealer
No

Other Employees Tagged: Adam Pollack, Parker Sloan

November 24, 2024

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Always professional and up front to work with. Justin the service manager is on top of his game and is nothing but honest. More

by MORROW206
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Recommend Dealer
Yes

Other Employees Tagged: Randy Day, David Whitmer, Justin Dowling, Parker Sloan , Ed Demming, PJ Knipp, Shane McBay

November 13, 2024

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Wow! ! All I can say is the knowledge and expertise of this crew is second to none More

by kevinwayne4320
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Recommend Dealer
Yes

Other Employees Tagged: David Whitmer, Kevin Taylor , Nancy Robinson

Nov 14, 2024

Beck Chrysler Dodge Jeep RAM responded

Hello Kevin, Customer feedback helps us continue to provide a great customer experience. We appreciate you taking the time to share your experience with us and our Beck Community. We're proud of our team and we'll be sure to share your comments with them. Thank your for your business! Have an amazing day!

October 08, 2024

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Employee Rating

The employees were all pleasant to talk to and to do business with. The business worked hard with me to get things done. Will buy future cars with them. More

by Boudiqua66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Pollack, David Whitmer, Justin Dowling, Duane Mott , Clellan Barnes, Ed Demming, Homer Jackson, Shane McBay, Nancy Robinson

October 05, 2024

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Great service with hardly any wait time! I was in and out of there in 30 minutes as promised More

by kevinwayne4320
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Whitmer, Justin Dowling, Kevin Taylor, Duane Mott, Parker Sloan , Ed Demming, PJ Knipp, Shane McBay, Nancy Robinson

August 28, 2024

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Employee Rating

I don't normally leave reviews, but I can't imagine not leaving a five star review to the best service department I've ever had the pleasure of doing business with! More

by PARKERSLOAN
Service Price Transparency
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Recommend Dealer
Yes

August 16, 2024

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I was well pleased with my visit to this service department, the staff was courageous and helpful. More

by jhiggin190
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Whitmer, Justin Dowling , Ed Demming, PJ Knipp

June 21, 2024

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Awesome service and parts departments. Completed everything quickly and correctly. Will definitely return when I need more work. More

by KSPINLER
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Whitmer, Justin Dowling, Kevin Taylor, Duane Mott , Ed Demming, Nancy Robinson

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