Carol Stickel
Carol Stickel at Yalcars
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Carol Stickel

Sr. Sales&Finance Advisor

Yalcars

1050 N Meridian Rd
Youngstown, OH 44509

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4.8
148 Reviews

Hello My Friends!!! I am Carol Stickel, Finance Manager at Yalcars . I have had the pleasure of being in the car industry for 31 years.. You name it I have done it. I am a people person! Love to chat about just about anything. I have 3 Grandchildren, 2 children and 2 step children whom I adore . I have been working at Yalcars since 2018. It is so nice to go to work and love what you do for a living.

Dealership Experience

6 yrs, 9 mos

Industry Experience

21 yrs, 3 mos

Specialties & Trainings

MULTI MILLION DOLLAR SALES ACHIEVEMENT AWARDS 2018,2019,2020,2021,2022,2023,2024

MULTI MILLION DOLLAR SALES ACHIEVEMENT AWARDS 2022 AND 2023

View more specialties & trainings
4.8

148 Reviews

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148 Reviews of Carol Stickel

October 18, 2024

Dealership Rating
Employee Rating

I am very satisfied for my purchase. They answered all my questions and got me a great rate for financing. Definitely recommended. More

by Yoyo Tesla driver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 13, 2024

Dealership Rating
Employee Rating

Yalcars gave me a deal on a good car. I found it online, contacted the dealership and we made an appointment same day for me to look at it. Very quick and easy process. Carol was very More

by Josh Campbell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 13, 2024

Yalcars responded

Dear Josh Campbell, Thank you so much for your detailed and thoughtful review! We’re thrilled to hear that you had a positive experience with us at Yalcars. It’s great to know that Carol provided you with professional and friendly service, and that the process was quick and easy for you. We appreciate your patience in taking the time to thoroughly evaluate your vehicle before leaving a review. It’s wonderful to hear that everything is in good working order and that you’re happy with your purchase. Your satisfaction is our top priority, and we’re glad we could meet your expectations. Thank you for recommending us to others. We look forward to serving you and anyone you refer in the future. If you ever need anything, please don’t hesitate to reach out.

July 06, 2024

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Employee Rating

No haggle pricing and great to work with. Was upfront and honest with the car I was interested in needing a minor repair to replace the rear wheel bearing, and assured me they were gonna fix More

by Achecca620
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Vandergriff, Firas Ghazal

Jul 06, 2024

Yalcars responded

Dear Achecca620, Thank you so much for your kind words and for taking the time to share your experience with Yalcars. We are thrilled to hear that you are satisfied with the service provided and that you are enjoying your BMW. At Yalcars, we strive to maintain transparency and integrity in all our interactions, and it’s gratifying to know that our efforts to replace both rear wheel bearings made a positive impact. Your satisfaction is our top priority, and we are committed to ensuring that every customer leaves our dealership with a smile. We appreciate your recommendation and are here to assist you whenever you need us. May your BMW continue to provide you with safe and joyful journeys. 🚗✨

May 25, 2024

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100% recommended place to purchase a car. I visited yalcars dealership to purchase this acura mdx was recieved warmly got proper attention in a very friendly atmosphere we had a good and fai More

by Zohaib khan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 16, 2024

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Sale me car with leaking coolant. I spent $1700 on the car to fox the coolant leak. She put service contract on the car without telling. I noticed it when I came to pick up the car. I More

by Dabadjè
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
May 16, 2024

Yalcars responded

Dear Dadje Dadje, We truly appreciate you taking the time to share your feedback. We understand that the situation has been frustrating, and we sincerely apologize for any inconvenience you may have experienced. From the outset, our team has been committed to assisting you with financing and ensuring a smooth process for you to receive your vehicle. We’re glad to hear that you were pleased with the service upon picking up your car. Regarding the components you wished to replace, we regret that the warranty company’s decision did not align with your expectations. When the warranty was canceled, as per the terms, the refund was processed directly to your lender as part of your retail installment contract. We apologize for any confusion this may have caused. We want to assure you that our staff, including our manager Melissa, has made every effort to communicate the details clearly and respectfully. We value constructive communication and are here to support you. Should you wish to discuss this matter further or have any additional questions, please don’t hesitate to reach out to us at 330-330-8141. Thank you for your understanding, and we look forward to resolving any outstanding concerns to your satisfaction.

April 17, 2024

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Employee Rating

Came in to look at and test drive a truck I wanted. Outstanding Customer service worked with me to get in the truck and drive off. I highly recommend yalcars to friends and family. More

by free.k.gatto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 17, 2024

Yalcars responded

Thanks for your kind words it was a pleasure to meet you today! Enjoy your truck and thank you for choosing YALCARS!

April 15, 2024

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Employee Rating

Carol was a wonderful sales lady she made paperwork signing much easier and IThanks a lot More

by GRAYLINCOLLINS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 16, 2024

Yalcars responded

Dear GRAYLIN COLLINS, Thank you for taking time to share your thoughts. Carol is a wonderful member of our award-winning team. Once again, we appreciate your business. Enjoy your new Land Rover!

April 09, 2024

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I am astounded and appreciative of the hard work and diligence Melissa and the Yalcars staff put in to help me get my loan approved. My Model Y has been holding up pretty well over the past couple of we More

by DraeWoo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 09, 2024

Yalcars responded

Dear DraeWood, Thank you for your feedback, DraeWoo! It’s wonderful to hear that Melissa and the Yalcars team were able to assist you effectively. We're so glad your Model Y is serving you well. Enjoy your driving experience! 🚗💨

March 27, 2024

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Excellent company starting at their website, to my terrific sales person Russ, to the whole closing process. Answered all my questions before I drove 3.5 hours. I inspected the truck and everything w More

by Sharper
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Mar 27, 2024

Yalcars responded

Dear Sharper, Thank you for taking time to share your feedback. We are so proud to hear your kind words and Russ is sure an amazing manager here at YALCARS. Once again, we appreciate your business and enjoy your new F150!

March 19, 2024

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Employee Rating

No sales pressure! Just a group of amazing people! We were highly impressed with the way they treated us. More

by Sarah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 19, 2024

Yalcars responded

Dear Sarah, Thank you for taking time to share your feedback. We're so glad to hear your kind words. We appreciate your business. Enjoy your new ride!

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