Carol Lancaster
Carol Lancaster at Sunrise Ford
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Carol Lancaster

Sales and Leasing Consultant

Sunrise Ford

5435 US-1
Fort Pierce, FL 34982

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3.8
21 Reviews
3.8

21 Reviews

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21 Reviews of Carol Lancaster

January 03, 2025

Dealership Rating
Employee Rating

The service is very very good and I appreciate all the help that I got and they was very nice to me and I appreciate that More

by earljack6060
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 02, 2024

Dealership Rating
Employee Rating

Fast service, People are very polite, Made everything run smoothly, would recommend 10 out of 10 More

by zxmike87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 16, 2024

Dealership Rating
Employee Rating

Said they would send me broken parts, never did. They incorrectly told me financial information. 100% slimey sales people and would not recommend! More

by DANIEL.RICHARDSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

September 14, 2024

Dealership Rating
Employee Rating

David Brown and the rest of the staff were nothing short of amazing. I was scheduled in promptly, almost immediately diagnosed and the issue was corrected, all in less than two days. David also took care of More

by Bronc3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Emery, Rebecca Lassiter, Michael Knight , David Brown

August 23, 2024

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Employee Rating

I have bought two vehicles from Sunrise and will be buying another one soon! The staff is extremely friendly and helpful. More

by piercekelley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shea Bryson , Howard Francois

Aug 29, 2024

Sunrise Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 06, 2024

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Employee Rating

Told me verbatim that they do not advocate for thier customers. Service director admitted to wrongfully diagnosing my truck repair after telling me for sure they found the problem and fixed it. When ask More

by brycedoughty91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 07, 2024

Sunrise Ford responded

Bryce. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

June 22, 2024

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Employee Rating

Worst dealer ship I have ever done bussiness with. The sales girl was great. I More

by STEVE@HI-TEKFENCE.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 25, 2024

Sunrise Ford responded

We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership and to the President of Sales.

May 06, 2024

Dealership Rating
Employee Rating

Did nothing to help me even knowing the Ford Focus has had transmission issues since the day they rolled off the line. More

by DJBENITEZ48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 08, 2024

Sunrise Ford responded

"DJBENITEZ48" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@sunrise-ford.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 04, 2024

Dealership Rating
Employee Rating

Sara is alwas fantastic and very professional I recommend her to everyone I know. Thank you More

by buttonsm6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2024

Sunrise Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 17, 2024

Dealership Rating
Employee Rating

Fue la mejor experiencia en la compra de un nissan titan me ayudaron en todo el proceso y feliz salí con mi Nissa titán Gracias por todo More

by SUSANCASTRO86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 01, 2024

Sunrise Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

1

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