20 Reviews
Write a Review20 Reviews of Carol Lancaster
December 02, 2024
Fast service, People are very polite, Made everything run smoothly, would recommend 10 out of 10 smoothly, would recommend 10 out of 10 More
Other Employees Tagged: Jeff Cook, Bill Hughes, Shea Bryson, Mark Cass, Chip Durant, Jeff Laher, Ben Kendle, Dennis Cousins, Mike Dickman
November 16, 2024
Said they would send me broken parts, never did. They incorrectly told me financial information. 100% slimey sales people and would not recommend! They incorrectly told me financial information. 100% slimey sales people and would not recommend! More
Other Employees Tagged: Jeff Cook, Bill Hughes, Shea Bryson, Mark Cass, Chip Durant, Jeff Laher, Ben Kendle, Dennis Cousins, Mike Dickman
September 14, 2024
David Brown and the rest of the staff were nothing short of amazing. I was scheduled in promptly, almost immediately diagnosed and the issue was corrected, all in less than two days. David also took care of of amazing. I was scheduled in promptly, almost immediately diagnosed and the issue was corrected, all in less than two days. David also took care of my warranty claim. This is the reason I use Sunrise as opposed to my local Ford dealer. We own several Ford trucks, and when they require dealer service Sunrise has always been great to work with. More
Other Employees Tagged: Josh Emery, Rebecca Lassiter, Michael Knight , David Brown
August 23, 2024
I have bought two vehicles from Sunrise and will be buying another one soon! The staff is extremely friendly and helpful. buying another one soon! The staff is extremely friendly and helpful. More
Other Employees Tagged: Shea Bryson , Howard Francois
August 06, 2024
Told me verbatim that they do not advocate for thier customers. Service director admitted to wrongfully diagnosing my truck repair after telling me for sure they found the problem and fixed it. When ask customers. Service director admitted to wrongfully diagnosing my truck repair after telling me for sure they found the problem and fixed it. When asked how to proceed they said they needed another $800 to further diagnose the issue. When asked why they didn't do that the first time they told me my truck is ultimately my responsibility. 0/10 stars, ever since this location was purchased my a corporate Miami group it has immensely gone to garbage. Save your money and go to Mullinax of Vero. Or literally any other dealership. It's a shame that this dealership has fallen to corporate greed. Still waiting for a call back from the GM to resolve the repair service amd treatment my family received. They also have some of the highest dealer fees for Ford in FL. Bill Hughes is about the only decent salesman left that will truly make sure the deal is right for you and is a no pressure sales person. More
Other Employees Tagged: Vernon Lloyd, Bill Hughes, Shea Bryson, Michael Knight
June 22, 2024
Worst dealer ship I have ever done bussiness with. The sales girl was great. I The sales girl was great. I More
Other Employees Tagged: Jeff Cook, Bill Hughes, Shea Bryson, Mark Cass, Chip Durant, Jeff Laher, Ben Kendle, Dennis Cousins, Mike Dickman
May 06, 2024
Did nothing to help me even knowing the Ford Focus has had transmission issues since the day they rolled off the line. had transmission issues since the day they rolled off the line. More
Other Employees Tagged: Jeff Cook, Bill Hughes, Shea Bryson, Mark Cass, Chip Durant, Jeff Laher, Ben Kendle, Dennis Cousins, Mike Dickman
April 04, 2024
Sara is alwas fantastic and very professional I recommend her to everyone I know. Thank you her to everyone I know. Thank you More
Other Employees Tagged: Vernon Lloyd, Jeff Cook, Bill Hughes, Shea Bryson
January 17, 2024
Fue la mejor experiencia en la compra de un nissan titan me ayudaron en todo el proceso y feliz salí con mi Nissa titán Gracias por todo me ayudaron en todo el proceso y feliz salí con mi Nissa titán Gracias por todo More
Other Employees Tagged: Vernon Lloyd, Bill Hughes, Leo Storniolo, Sean Mckillips, Brenda Thiel, Chip Durant, Jeff Laher, Ben Kendle, Sean McAleney
January 16, 2024
Sunrise experience was great the sales team did work with us in making our purchase successful we went to look at the car and end up leaving with it us in making our purchase successful we went to look at the car and end up leaving with it More
Other Employees Tagged: Jeff Cook, Leo Storniolo, Shea Bryson, Mark Cass, Dennis Cousins, Mike Dickman , Javier Crespo