Carol Lancaster
Carol Lancaster at Sunrise Ford

Carol Lancaster

Sales and Leasing Consultant

Sunrise Ford

5435 US-1
Fort Pierce, FL 34982

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3.8
24 Reviews
3.8

24 Reviews

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24 Reviews of Carol Lancaster

June 04, 2025

Dealership Rating
Employee Rating

There was a wonderful experience everybody was so polite and very nice and the work I had done on my truck was done in a timely fashion More

by SBARTON707
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

May 21, 2025

Dealership Rating
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Finance department try to sell things with out your autorización, and try to raise interest if you don't the extra warranties More

by jvasz01
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No

February 12, 2025

Dealership Rating
Employee Rating

David was super kind and very helpful he was well versed great job he also followed up More

by TGSTYLE2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 03, 2025

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The service is very very good and I appreciate all the help that I got and they was very nice to me and I appreciate that More

by earljack6060
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

December 02, 2024

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Fast service, People are very polite, Made everything run smoothly, would recommend 10 out of 10 More

by zxmike87
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

November 16, 2024

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Said they would send me broken parts, never did. They incorrectly told me financial information. 100% slimey sales people and would not recommend! More

by DANIEL.RICHARDSON
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No

September 14, 2024

Dealership Rating
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David Brown and the rest of the staff were nothing short of amazing. I was scheduled in promptly, almost immediately diagnosed and the issue was corrected, all in less than two days. David also took care of More

by Bronc3
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Josh Emery, Rebecca Lassiter, Michael Knight , David Brown

August 23, 2024

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I have bought two vehicles from Sunrise and will be buying another one soon! The staff is extremely friendly and helpful. More

by piercekelley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shea Bryson , Howard Francois

Aug 29, 2024

Sunrise Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 06, 2024

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Employee Rating

Told me verbatim that they do not advocate for thier customers. Service director admitted to wrongfully diagnosing my truck repair after telling me for sure they found the problem and fixed it. When ask More

by brycedoughty91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 07, 2024

Sunrise Ford responded

Bryce. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

June 22, 2024

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Employee Rating

Worst dealer ship I have ever done bussiness with. The sales girl was great. I More

by STEVE@HI-TEKFENCE.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 25, 2024

Sunrise Ford responded

We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership and to the President of Sales.

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