Carol Cahill

Horrible service! !!! do not use. They Literally gave me wrong car when i first bought brand new car, called me to switch out. Then called a week later called bc they m !!! do not use. They Literally gave me wrong car when i first bought brand new car, called me to switch out. Then called a week later called bc they messed up financing. Then service horrible and always different answers about warranty. Lazy and always eating instead of servicing customers. Never a friendly hello even when I bought a brand new car More

Report | Print

I purchase 2 cars a year. This is my first experience with Castriota Chevrolet...I shopped 4 other local Chevrolet dealers, and this was the EASIEST, most stress free purchas This is my first experience with Castriota Chevrolet...I shopped 4 other local Chevrolet dealers, and this was the EASIEST, most stress free purchase EVER, thanks to my sales person, Carol. Jeremy was great as well! More

Report | Print

This place takes advantage of elderly disabled people. I wouldn’t recommend this place to an enemy. I wouldn’t recommend this place to an enemy. More

Report | Print

CPO Lemon, sold to me with undisclosed damages. Intermittent electrical problems, Usb port didn't work, power windows were Intermittent, dead at times. Their solution was to remove some functio Intermittent electrical problems, Usb port didn't work, power windows were Intermittent, dead at times. Their solution was to remove some functions. This was before adding LED lights. I have proof they lied to avoid warranty. There simply put, no warranty, always denied. More

Report | Print

Low Pressure Easy Purchase Just traded in my got out of my 2004 Colorado and into a new 2019 Equinox. Wasn't really thinking about doing it when I got there, Mitch, Carol and Al Just traded in my got out of my 2004 Colorado and into a new 2019 Equinox. Wasn't really thinking about doing it when I got there, Mitch, Carol and Albert were all great. Helped me make the move, great experience, very professional group of people. More

Report | Print

Friendly Sales people are friendly and easy to work with. Bent over backwards to work with me. Bought 2 cars within 2 weeks of each other. Sales people are friendly and easy to work with. Bent over backwards to work with me. Bought 2 cars within 2 weeks of each other. More

Report | Print

Test Drive w/Tampa Bay Auto Show Incentive card Carol is very professional. She listens to the customer. She understands the needs of the customer.. I was able to drive three different cars. Carol t Carol is very professional. She listens to the customer. She understands the needs of the customer.. I was able to drive three different cars. Carol thoroughly explained the warranties & features, as well as options such as buying new vs. leasing. I wasn't referred to the website for further details. Also, Carol was very patient during the gift card rebate process although it may have seemed like I was a Test Drive Fanatic. Last month, my family and I went to the Tampa Bay Auto Show @The Tampa Convention Center Gift card rebates were given after each test drive. Unfortunately, the invitation code showed as invalid today and no record although it had been regisered after The Tampa Bay Auto show and never used at another dealership. Yet, Csrol maintained her professional demeanor. In short, I was able to use the phone to call Chevrolet's customer service. There was no record of the code. Later, The situation was resolved in order to receive the gift card. In short, Carol and the other sales associates are very hardworking and eager to help all customers. Castriota Chevrolet allows a customer to make informed decisions without the typical sales bait & switch tactics. That is my tip!! More

Report | Print

Horrible place who takes advantage of mentally disabled Took full advantage of my mentally disabled father who has MS. Walked out of dealership owing $30k on a $23k lease. Lied to me about giving him what Took full advantage of my mentally disabled father who has MS. Walked out of dealership owing $30k on a $23k lease. Lied to me about giving him what he owed on his trade in, finance office sold him things he didn't need. He is $10k upside down on a 2016 lease with 2k miles on it he bought 5 months ago. Perfect condition too. Worst dealership ever and they won't own up to anything. More

Report | Print

Unexpected new car I came to Castriota for service on my 7 yr. old Chevy and walked out with a new car. They made me an offer I couldn't refuse and spent hours answeri I came to Castriota for service on my 7 yr. old Chevy and walked out with a new car. They made me an offer I couldn't refuse and spent hours answering my questions and addressing my concerns. More

Report | Print

Excellent service all around Are service we received from carol and the other staff at castriota was excellent!! I will definitely come back!!! They treated us great !!! That w Are service we received from carol and the other staff at castriota was excellent!! I will definitely come back!!! They treated us great !!! That were great with everything g all around More

Report | Print