Carmen Mastrangelo
Carmen Mastrangelo at Lou Bachrodt Chevrolet Coconut Creek
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Carmen Mastrangelo

Product Specialist

Lou Bachrodt Chevrolet Coconut Creek

5500 N State Road 7
Coconut Creek, FL 33073

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42 Reviews

Originally from NJ, Carmen is a father of 4 , and grandfather of 6. Carmen is an avid golfer and likes the outdoors...

Dealership Experience

8 yrs, 11 mos

Industry Experience

10 yrs, 4 mos

Specialties & Trainings

General Motors "Mark of Excellence" winner 6 consecutive years

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rated

42 Reviews

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42 Reviews of Carmen Mastrangelo

October 18, 2023

Dealership Rating
Employee Rating

Carmen was a great and he is open and honest about the industry. They just happened to have a 2024 Camaro 2SS 1LE in Alpine White delivered less than 36 hours prior with all the options I wanted, down to More

by Bran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Moe Shaheen

Oct 21, 2023

Lou Bachrodt Chevrolet Coconut Creek responded

Bran, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 10, 2023

Dealership Rating
Employee Rating

Been chasing this vehicle since August. Made cash offers. Followed up in person & on phone, both Jonathan & Tracey. More

by Tracey10s
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kenny Gillard , Justin Wheatley

Oct 12, 2023

Lou Bachrodt Chevrolet Coconut Creek responded

We are disappointed to hear that you did not have a more positive experience with us at Lou Bachrodt Chevrolet. We'd like the opportunity to turn your experience around. Please reach out to our General Sales Manager Jason Levy at jlevy@loubachrodt.com, 954-247-3000 ext. 5018 at your earliest convenience to discuss how we can turn this experience into a positive one.

Oct 12, 2023

Tracey10s responded

My husband's credit card was also erroneously charged for a deposit when it was not authorized. I received a text that it was credited but there is no credit on his Amex account.

May 17, 2022

Dealership Rating
Employee Rating

This dealership is absolutely the worst. They shove fees down your throat and act like there is nothing they can do about it. I was charged an extra $300 dollars for oil changes after I boug More

by Cscott307
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: David Wise

May 18, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (954) 960-6544 when you have a chance. Thank you, and we look forward to hearing from you.

May 09, 2022

Dealership Rating
Employee Rating

Very straight forward, easy to talk to, open, honest and precise to the detail dealership. I'll recommend it to my friends. More

by gb20090101
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Wheatley

May 11, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hi, thank you so much for the positive review! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

May 05, 2022

Dealership Rating
Employee Rating

Hello they were very respectful, patient, extremely helpful, They treated me like family . It was the most peaceful humble dealership experience I have ever experienced. I would refer anyone to go the More

by EDINSON SERRANO
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mariusz "MD" Danczuk, Guillermo Batallas, Enri Mandili , Erman Ayhan, JAY HILL

May 07, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 05, 2022

Dealership Rating
Employee Rating

Carmen on the sales side and David in finance did a great job getting us into our new Tahoe. Highly recommend LOU Bachrodt Chevrolet. More

by MESCOLOTTOA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mariusz "MD" Danczuk, David Wise , JAY HILL, Jason Levy

May 07, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hi, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!

May 02, 2022

Dealership Rating
Employee Rating

Carmen went the extra mile to make sure that we had an excellent experience despite the manufacturing delays on our Chevy Tahoe. More

by MESCOLOTTOA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Wise , Jason Levy

May 02, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales Center - Coconut Creek and we are happy you had such a good experience with Carmen, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

May 03, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales Center - Coconut Creek and we are happy you had such a good experience with Carmen, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 30, 2022

Dealership Rating
Employee Rating

The salesperson was extremely knowledgeable and helpful. The turnover was very thorough and complete. The trade in price and new car price where very fair and equitable. More

by Cmelchor
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Moe Shaheen

Apr 30, 2022

Cmelchor responded

Lou Bachrodt Chevrolet Coconut Creek is very fair, servicing, accommodating, and helpful. I highly recommend them.

April 22, 2022

Dealership Rating
Employee Rating

From start to finish it was a GREAT experience! Carmen did an excellent job as the salesperson. This is my first ever new car and I’m so excited! More

by Ckman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danilo Hornia

Apr 26, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales Center - Coconut Creek and we are happy you had such a good experience with Carmen, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 20, 2022

Dealership Rating
Employee Rating

I have had a great experience with the dealership, everybody was friendly and very helpful!!! More

by CHIRILOV-ANDREI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 23, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

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