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Carmen Blakey Ortiz

Overview Reviews (49) Inventory (111)

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Carmen Blakey Ortiz

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Carmen Blakey Ortiz

Sales Associate

Mitchell Hyundai

1600 E Park Ave
Enterprise , AL 36330

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4.9

49 Reviews

Overview Reviews (49) Inventory (111)

Dealership Experience

14 yrs, 9 mos

Industry Experience

14 yrs, 9 mos

Specialties & Trainings

HYUNDAI CERTIFIED

4.9

49 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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49 Reviews of Carmen Blakey Ortiz

December 28, 2024

Dealership Rating

Employee Rating

Staff makes a mistake with the work done on my car every time I bring it in. Repair costs are ridiculous. Stop with the up charging on the cabin air filter, that trick is getting old. time I bring it in. Repair costs are ridiculous. Stop with the up charging on the cabin air filter, that trick is getting old. More

by WRINKLEFIGHTER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Dec 30, 2024 -

Mitchell Hyundai responded

Thank you for your service business and your review. We are sorry to hear that you had a less than stellar experience during your service visit. We agree with you. Repair cost have climbed along with most costs in today's economy. We complete a yearly review of our service charges to insure we are competitive in the market and adjust our prices based on the findings. These reviews include the current prices charged from franchise and non-franchise repair facilities. We also make recommendations based on the those provided by the manufacture. These recommendations give your automobile the best opportunity to provide you with trouble free service for the longest period of time. The worst scenario is we don't offer a customer a service and this causes their car to need unnecessary repairs. We will certainly review your visit to make sure we did not charge an unwarranted amount and our recommendations are in line with current manufacturers. Again we thank you for your review and your business.

December 26, 2024

Dealership Rating

Employee Rating

The salesperson was very helpful and knowledgeable about the vehicle. Everything went smoothly and with very little wait time during our purchase the vehicle. Everything went smoothly and with very little wait time during our purchase More

by ma3rbc

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Dec 27, 2024 -

Mitchell Hyundai responded

Thank you for the opportunity to be your dealer of choice. We look forward to serving you in the future.

December 18, 2024

Dealership Rating

Employee Rating

I am really pleased with the way that I was treated when I purchased my hyundai Tuscan. There was no pressure from the sales department. They got me in the car. And the finance department set my payments th I purchased my hyundai Tuscan. There was no pressure from the sales department. They got me in the car. And the finance department set my payments that I could afford. I would recommend Mitchell hundyia to anyone needing a vehicle. Thanks Phillip Scott. More

by DADDYRABBITSCOTT1925

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dean Bock

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Dec 21, 2024 -

Mitchell Hyundai responded

Thank you for the opportunity to be of service. We appreciate your business and your review.

December 16, 2024

Dealership Rating

Employee Rating

Carmen was wonderful! We will definitely return for our future car needs. I appreciate how thorough she was in helping us buy a new car! We will definitely return for our future car needs. I appreciate how thorough she was in helping us buy a new car! More

by NMSMITH0424

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dean Bock

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Dec 16, 2024 -

Mitchell Hyundai responded

Thank you for your business and your review. We appreciate the opportunity to be of service.

November 08, 2024

Dealership Rating

Employee Rating

Everything was professional and I am grateful for the team and how the sale went. team and how the sale went. More

by idahoborn69

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Nov 12, 2024 -

Mitchell Hyundai responded

Thank you for the opportunity to be your dealer of choice. Come visit us again soon.

November 04, 2024

Dealership Rating

Employee Rating

Great customer service and Carmen was very knowledgeable of all the car information required to make a good choice for our purchase. of all the car information required to make a good choice for our purchase. More

by ccodysae

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Nov 04, 2024 -

Mitchell Hyundai responded

Thank you for the review and your business. We appreciate the opportunity to be your dealer of choice.

September 14, 2024

Dealership Rating

Employee Rating

This facility is top notch on their service and maintenance.. They send reminders to you to help you keep your vehicle up to date. maintenance.. They send reminders to you to help you keep your vehicle up to date. More

by FGCARRIER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 16, 2024 -

Mitchell Hyundai responded

Thank you for the kind words.

August 26, 2024

Dealership Rating

Employee Rating

We were at one dealership and was very unhappy and called Enterprise the following day and they immediately got us in and approved and were very kind Enterprise the following day and they immediately got us in and approved and were very kind More

by jerrodjenkins0

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Durward Jackson, Danny Lane, Joshua Amerspek, Alex Mercilliott , Robbie LaVoie, Meagan Smith, Dillion Toole

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Aug 26, 2024 -

Mitchell Hyundai responded

Thank you for the opportunity to be your dealer of choice. Please come back soon.

August 25, 2024

Dealership Rating

Employee Rating

The people are friendly and willing to work with you. Always there to answer any questions that may come up. Always there to answer any questions that may come up. More

by PEACHES493

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Robbie LaVoie

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Aug 26, 2024 -

Mitchell Hyundai responded

We appreciate the opportunity to be of service. Please visit us again soon.

May 23, 2024

Dealership Rating

Employee Rating

I have purchased three vehicles from this dealership and for good reason: 1. Sales experience is easy and good value for trade-in. 2. Service department is thorough and very efficient. 3. All the staff i for good reason: 1. Sales experience is easy and good value for trade-in. 2. Service department is thorough and very efficient. 3. All the staff is always friendly. More

by sruxton

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dean Bock , Amber Fisher

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May 23, 2024 -

Mitchell Hyundai responded

Thank you for your kind words and your review. We look forward to serving you in the future.

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