Dealership Experience
13 yrs, 6 mos
Languages Spoken
English
184 Reviews
Write a Review184 Reviews of Carlton Hargrove
November 17, 2024
You have a clear understanding of what's going on with your vehicle.They're very attentive inside.The place is clean your vehicle.They're very attentive inside.The place is clean More
Other Employees Tagged: Tevin Carter, Christopher Watson , Brandon
November 15, 2024
I waited 1 hour just to speak to an advisor and I had a 7:30 appointment. Absolutely ridiculous. From there it was another hour and a half to wait as they let others with later appointments go ahead. This 7:30 appointment. Absolutely ridiculous. From there it was another hour and a half to wait as they let others with later appointments go ahead. This is the second time servicing my car there the first time there was no organization as well. To wait 1 hour just for an advisor when you have an appointment makes zero sense. More
November 14, 2024
Carlton was very good, not pushy, gave me the time and space to think about the purchase. Now, the financing department tried to push me to buy warranties, and worst than that, they add a warranty to my c space to think about the purchase. Now, the financing department tried to push me to buy warranties, and worst than that, they add a warranty to my contract AFTER I signed the agreement. That was sneaky. They then took it out and gave more money under a loyalty program that they didn’t give me before. Very sneaky. They try to keep your eye on the monthly payment. Don’t do that mistake. Keep your eye on the agreed price of the vehicle. More
November 07, 2024
I recently visited Hollywood Kia's service department for a routine maintenance check, and I was thoroughly impressed with the level of service I received. The staff was friendly, professional, and attentive a routine maintenance check, and I was thoroughly impressed with the level of service I received. The staff was friendly, professional, and attentive to my needs. More
Other Employees Tagged: Kermitt Graham, Lillian Smith, Jessica Charles, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, DeeJay Maisonet
November 06, 2024
Visited this dealership in search of a new Telluride and was not disappointed with the quality of service and professionalism that I experienced throughout my entire car buying experience. From my sales adv was not disappointed with the quality of service and professionalism that I experienced throughout my entire car buying experience. From my sales advisor Carlton, to the process of securing the best insurance, this was the easiest auto purchase I've made ever! I'm a fan and will be a repeat customer. More
Other Employees Tagged: Garfield Simpson , Vladimir ?