Dealership Experience
13 yrs, 8 mos
Languages Spoken
English
192 Reviews
Write a Review192 Reviews of Carlton Hargrove
January 27, 2025
When you schedule an appointment for your car to be seen it’s never on time. You have to sit there for hours. I just bought my car in 2023 and it’s already having a lot of issues. When I bring it in to be l it’s never on time. You have to sit there for hours. I just bought my car in 2023 and it’s already having a lot of issues. When I bring it in to be looked at they’re always telling me that it’s outside of my warranty (which I bought into every warranty I could possibly put on my car). They’re always trying to get money out of you to fix a BRAND NEW car. When I’ve asked the finance department to give me a brochure of what it is exactly that I bought into with the warranties they say they don’t have any brochures. It’s all a scam! This is my first and last Kia purchase. I love my car but I don’t like the dealership. They do not back up their customers. If I just bought this car less than two years ago there should be a lot trying to help me rectify the issues of the car rather than each visit trying to make me pay for the faulty parts of the car. More
Other Employees Tagged: Tevin Carter, Yitzhakc Ramirez, Christopher Watson
January 24, 2025
Excellent KIA service in the South Broward area. Have been a customer for over a decade with never any issues. Have been a customer for over a decade with never any issues. More
Other Employees Tagged: Tevin Carter
January 20, 2025
Garfield was a great salesmen and I was able to drive out with a brand new 2025 Kia in a couple of hours. Carlton was great help to transition from my old car to new car and went over all of the features and with a brand new 2025 Kia in a couple of hours. Carlton was great help to transition from my old car to new car and went over all of the features and settings available in a 2025 model. Overall great dealership! More
Other Employees Tagged: Garfield Simpson, Tom Chlupka
January 15, 2025
Everyone was great! Super helpful. Carlton was fantastic like always and Junior was phenomenal! Awesome dealership and servicing Super helpful. Carlton was fantastic like always and Junior was phenomenal! Awesome dealership and servicing More
Other Employees Tagged: Garfield Simpson , I had a service too. Junior
January 03, 2025
Carlton Hargrove sales representative provided excellent service, including Gabriel, Ray, of Hollywood Kia. Very pleased with calls from Carlton providing customer support, assistance, and answers to any q service, including Gabriel, Ray, of Hollywood Kia. Very pleased with calls from Carlton providing customer support, assistance, and answers to any questions I have regarding my new car. Feel valued and appreciated which is very important to me. More
Other Employees Tagged: Kadeen Thomas , Gabriel and Ray.
January 01, 2025
What a process it was to buy from Hollywood Kia. Momentum of buying was perfectly smooth. I was very impressed with the level of energy as soon as I entered the store. Real fine experience. Momentum of buying was perfectly smooth. I was very impressed with the level of energy as soon as I entered the store. Real fine experience. More
Other Employees Tagged: Garfield Simpson, Mario Ramirez, Alexis Acosta
December 29, 2024
Carlton Hargrove is a great salesman, he helped us to test drive a vehicle, he helped us through the whole process. Thank you Carlton Happy holidays to all of you. test drive a vehicle, he helped us through the whole process. Thank you Carlton Happy holidays to all of you. More