Carlos Umana

Just writing this review to let everybody know in Long Island how professional Carlos Umana is. He made this process as simple as possible got me the payment I needed to be at. car was clean charged and r Island how professional Carlos Umana is. He made this process as simple as possible got me the payment I needed to be at. car was clean charged and ready to go. Highly recommend using him and the whole Toyota staff. My whole family buys from Westbury Toyota. Jeremy the manager happens to be a really good person never forgets your name and always a help. Thanks again for another great car experience!!!! More

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Tomas Mejia of Westbury Toyota welcomed myself and addressed my concerns as I was in need of a vehicle, that day! I'm a three time, Toyota owner! Have always been satisfied by my purchase and ownersh addressed my concerns as I was in need of a vehicle, that day! I'm a three time, Toyota owner! Have always been satisfied by my purchase and ownership! This latest purchase of my Toyota RAV4 2024, was a surprise to myself! My plan was initially to purchase a used Toyota from the website. I met salesman Tomas and was relieved to deal with such an affable, professional and "real" person. After brief discussion of my situation, Tomas quickly evaluated and concluded that the RAV4 in stock was the vehicle I needed to drive out that day! It's been one week in my newest Toyota and I could not be more content! The stress, the over thinking and financial worries were put to rest/resolved by Tomas Mejia! My sincerest appreciation for meeting him in my time of Need! More

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Great experience ! ! . Mr. Carlos Umaña was the best salesman and leasing consultant I have worked with smart courteous…. efficient comprehensive ! . Mr. Umaña 🙏 ! . Mr. Carlos Umaña was the best salesman and leasing consultant I have worked with smart courteous…. efficient comprehensive ! . Mr. Umaña 🙏 More

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Dealing with customers very good. Love to deal with them agiin. My helper John Lopez was very nice to me. Love to deal with them agiin. My helper John Lopez was very nice to me. More

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The General Manager at Westbury Toyota, Randy Abreu, runs a great dealership and his team is awesome! The sale went very smooth, from my first visit to test drive the vehicle with Carlos Umana and Luis Bono, a great dealership and his team is awesome! The sale went very smooth, from my first visit to test drive the vehicle with Carlos Umana and Luis Bono, through the financing and purchase process. Jesus Núñez got me a fantastic rate for financing and helped me choose an extended warranty that will ultimately save me quite a bit of money. I love my new Rav4 Hybrid.....thanks guys! More

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Timely and courteous service. Liam was precisely excellent advisor and wonderful to understand what was needed Liam was precisely excellent advisor and wonderful to understand what was needed More

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Carlos Umaña gave us a personal attention and helped us to get a great deal. to get a great deal. More

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Highly recommend the location salesman Carlos Umana great salesman’s purchased a venza. Very happy with purchase. Thanks again carlos Umana. salesman’s purchased a venza. Very happy with purchase. Thanks again carlos Umana. More

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Courteous respectful been dealing with them for over 10years and financed my 4th car from them 10years and financed my 4th car from them More

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After many unresolved service issue after a recall I had contacted the Toyota engagement center which was working for months to resolve the issue that the service department did fix a one point but the fix contacted the Toyota engagement center which was working for months to resolve the issue that the service department did fix a one point but the fix was very short lived. I went to see the general manager Randy who was truly concerned about the issue with his service department. My issue was with the mechanics by adviser Al tried his very best to get to the bottom of the issue but to no avail and he was very pleasant and helpful but once past him all went downhill. So after I left service I went to see the dealership General manager Randy who set me up with Carlos Fumana. Between the both of the they went above expectations to resolve my issue by putting me in a newer 2022 from 2019 rav4. I would recommend working with Carlos from sales and Al as a service advisor. More

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