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Carlos Romero
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40 Reviews
40 Reviews
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40 Reviews of Carlos Romero
November 02, 2024
This is the worst service department ever. I took my 2024 Tahoe with 5000 miles on it in for body work due to hail damage. They said it would be 4 weeks for the work. They had my car a month I took my 2024 Tahoe with 5000 miles on it in for body work due to hail damage. They said it would be 4 weeks for the work. They had my car a month and a half. I finally call to find out what was going on They said they are waiting on a radio module. (Not sure what a radio module and body work has in common). They said the part was on backorder and that gm had just went on strike. (No telling how long that would take) So I asked does the car run they said yes I said can I please come get my car and the oil needed to be changed. They told me to give them an hour. 2 hours later I show up they have no idea where my car is. (Body shop had it since 8am) Oil hasent been changed. They proceed to tell me the car won't start. I'm now really pissed. They said the radio is pulling and draining the battery. They finally unplug the radio and a couple of batteries later I have my car. I took it to another dealership to find out they had grounded out my radio and it's fried. Had to get a new radio head. I will never do business with this dealership again. They suck! More
by JSnyder1981
Other Employees Tagged: Jas Gill, Nathan Paba, Malcolm Simons, Jonathan Maldonado , Stephanie
Verified CustomerSeptember 22, 2024
I like this dealer ship because they go above and beyond to make me feel at home to make me feel at home More
by clarence.j.allen
Other Employees Tagged: Esmerelda Guevara
September 01, 2024
Stephanie is the best service advisor I have had. Graffs team are very professional also Graffs team are very professional also More
by CAAENBROMERO
Other Employees Tagged: Alonzo Cano, Esmerelda Guevara, Nathan Paba, Michael Perez, Pedro Saldivar, Adrian Tate, Malcolm Simons
September 01, 2024
Good to deal with. Would recommend to other people. Need to have more vehicles on lot to choose from. Would recommend to other people. Need to have more vehicles on lot to choose from. More
by GARYWICKLIFFE
Other Employees Tagged: Esmerelda Guevara, Adrian Tate
August 29, 2024
Dealership was very accommodating, allowing me the time find the right vehicle at the best possible price. find the right vehicle at the best possible price. More
by rickheiser01
Other Employees Tagged: Esmerelda Guevara
August 28, 2024
I really needed a car and trade in, everyone involved made it fast, easy and fun! made it fast, easy and fun! More
by MIKT
Other Employees Tagged: Michael Perez , Victor, and Albert Moreno 5STARS EACH!!!!
August 10, 2024
Everyone was friendly and very helpful. Adrian Tate was phenomenal. Definitely 10/10 experience and would recommend to friends and family. Adrian Tate was phenomenal. Definitely 10/10 experience and would recommend to friends and family. More
by TIFFANYBASKERVILLE020508
Other Employees Tagged: Adrian Tate
August 01, 2024
They worked hard to make me feel comfortable with a new truck purchase. Greatly appreciated! truck purchase. Greatly appreciated! More
by BLAKEBIRDEWELL
Other Employees Tagged: Ruben Alvarado , Nathan Awe
July 31, 2024
Great communication, tried to stick with our budget as best as possible. Gave us a great opportunity! best as possible. Gave us a great opportunity! More
by RILEYBB19
Other Employees Tagged: Pedro Saldivar
Dealership Inventory (272 Vehicles)
2025 Chevrolet Silverado 1500
new
Sterling Gray Metallic exterior
Automatic
Rear-wheel Drive
