Carlos Rivera
Carlos Rivera at Vera Cadillac
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Carlos Rivera

Finance Manager

Vera Cadillac

300 South University Drive
Pembroke Pines, FL 33025

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4.9
213 Reviews
4.9

213 Reviews

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213 Reviews of Carlos Rivera

February 20, 2025

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Employee Rating

Thank you Gustavo for this amazing car the service was very special he went above and beyond getting us the deal that we wanted he always answer the phone he is very professional and knowledgeable thank y More

by emilio199182
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mario Diaz, Gustavo Guerra

Feb 20, 2025

Vera Cadillac responded

Thank you, Emilio, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Gustavo and Mario here at Vera Cadillac. Experience The Vera Difference Jorge Morales General Sales Manager

February 10, 2025

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Employee Rating

After visiting multiple dealerships and being disappointed with poor treatment and lack of management attention, I reached out to Vera Cadillac, Buick, GMC. Mr. Gus Guerra answered the phone and More

by bena
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mario Diaz, Gustavo Guerra

Feb 10, 2025

Vera Cadillac responded

Thank you for your very kind review. Gustavo, Mario, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Jorge Morales General Sales Manager

February 09, 2025

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Employee Rating

Very good service in my Escaled 2024 Vera Cadillac Conrad is the best, very fast and efficient More

by luewerton
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Feb 10, 2025

Vera Cadillac responded

Thank you! Conrad and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

January 26, 2025

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Employee Rating

My experience could not have been better - again! Mario Diaz' team is courteous, knowledgeable and prompt! Gustavo Guerra was especially appreciated. This was my second purchase from Vera, but it wi More

by reppas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mario Diaz, Gustavo Guerra

Jan 27, 2025

Vera Cadillac responded

Thank you so much for choosing Vera Cadillac! Please let Mario, Gustavo, and our team know if we can be of any more assistance. Experience The Vera Difference Jorge Morales General Sales Manager

January 08, 2025

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Employee Rating

Great team, great experience. I am very happy that we visited this dealership to purchase our new car. More

by steven.garcia8689
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Collazo, Gustavo Guerra

Jan 09, 2025

Vera Cadillac responded

Steven, Thanks for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

January 05, 2025

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Employee Rating

Leor was very knowledgeable on both the process and the vehicle, Cadillac Lyriq. Good customer svc, highly recommend Vera Cadillac More

by codds3204
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Diaz, Leor Zvi

Jan 06, 2025

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac. We look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Jorge Morales General Sales Manager

December 31, 2024

Dealership Rating
Employee Rating

It is such a pleasure to go to Vera and purchase my new SUV. Gus Guerra and Mario Diaz were Awsome, great, and explained everything in detail. I am so Happy to start my 2025 with my long past due purchase. More

by KIMFILOS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mario Diaz, Gustavo Guerra

Jan 02, 2025

Vera Cadillac responded

Thank you for taking the time to write this review, Kim. Our customers are our top priority and your feedback is greatly appreciated! All of us at Vera Cadillac are glad to have you as a customer. We hope you enjoy your new SUV! Experience The Vera Difference Jorge Morales General Sales Manager

December 20, 2024

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Employee Rating

Clean, efficient, knowledgeable, easy to work with. Helpful in every way. No nonsense and they do not waste your te. More

by terineckel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 21, 2024

Vera Cadillac responded

Here at Vera Cadillac, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Experience The Vera Difference Jorge Morales General Sales Manager

December 18, 2024

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Employee Rating

The best team and excellent Sale Person Orlando, we have 4 Cadillac Car and this is my 8 purchase of Cadillac. More

by jaimellambias
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 19, 2024

Vera Cadillac responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Experience The Vera Difference Jorge Morales General Sales Manager

December 14, 2024

Dealership Rating
Employee Rating

I appreciate the Great customer service and convenience. I highly recommend Vera Cadillac. I will service my car there again. More

by luis64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Denis

Dec 15, 2024

Vera Cadillac responded

Thank you so much for your kind words, Luis, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

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