Carlos Rivera

Excellent sales team. I was looking for a specific exterior color for my new XT5. Googled and checked out the inventory on line, drove there and was assisted almost immedi I was looking for a specific exterior color for my new XT5. Googled and checked out the inventory on line, drove there and was assisted almost immediately. Purchased my dream suv. More

by ellenage Verified Customer Verified Customer

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I just drove home from Vera Cadillac Buick GMC in Pembroke Pines with a car I’m genuinely excited about, and I feel like I owe Carlos and Jorge some credit. Carlos in sales actually listened—he asked Pembroke Pines with a car I’m genuinely excited about, and I feel like I owe Carlos and Jorge some credit. Carlos in sales actually listened—he asked what I really needed, and let me take my time without the usual rush. The whole place felt easygoing—the guest lounge was comfortable, the staff greeted me by name, and nobody pushed me toward a decision. Carlos and Jorge handled two little problems that would’ve ended my day at other dealers, and they did it without making it a big deal. I left feeling like I’d worked with people who actually wanted me to drive away happy, not just to close a sale. I’ll definitely be back for service—and I’ll ask for them by name. More

by jamesric Verified Customer Verified Customer

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I traded for a 2025 Escalade IQ on 3/14/26. I worked with Jose Diaz. This was an extremely straight forward easy transaction. They do what they say and truly care about customer experience whil I worked with Jose Diaz. This was an extremely straight forward easy transaction. They do what they say and truly care about customer experience while delivering a good deal. I have purchased 50+ new cars from various dealers and this ranks right among the top for easiest and thoughtful transactions. The finance manager's name I worked with was Carlos Rivera also equally great to work with. I highly recommend Vera as a dealer that deserves 5 out of 5 stars More

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It’s not my first time being here. No change,superb.I will be back soon No change,superb.I will be back soon More

by auguste2 Verified Customer Verified Customer

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My experience on Monday with Jonathan was phenomenal; he was pleasant efficient transparent and very professional the quality of service rendered was certainly outstanding and unforgettable…Thanks Cadillac was pleasant efficient transparent and very professional the quality of service rendered was certainly outstanding and unforgettable…Thanks Cadillac the way to go!!!! More

by LINROPE07 Verified Customer Verified Customer

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If you are in the market for a new car or preowned car, you must go out to Vera Cadillac on university Drive and Pines Boulevard and ask for Gus. Gus will put you in the car the you want. We spent many ho you must go out to Vera Cadillac on university Drive and Pines Boulevard and ask for Gus. Gus will put you in the car the you want. We spent many hours with him, not just talking about buying a car but just chatting with him. The moment I shook his hand I knew he was going be a life wrong friend. He is a pure gem. Vera Cadillac in general is just a real nice place to buy a car. Everybody says hello to you. Finance was a breeze. And they’ll feed you to boot. Just a wonderful experience, buying a preowned car from Gus and Vera Cadillac. If I could’ve given him more than five stars, I would have. Gus and Vera Cadillac is like none other! A wonderful experience spending my money. I urge you to go see Gus at Vera Cadillac. Thank you, Gus, you are the best. More

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Daniel Hernandez and Jorge Morales are amazing and a pleasure to do business with. Third vehicle I purchase with them and looking forward to future business. pleasure to do business with. Third vehicle I purchase with them and looking forward to future business. More

by u307912 Verified Customer Verified Customer

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I Love this place! ! I would recommend to everyone again and again! Thank you for your great service ! I would recommend to everyone again and again! Thank you for your great service More

by Vigi Montgomery Verified Customer Verified Customer

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Una experience única mi professional todo fue excelente buenas atenciones y muy profesional los recomedaria buenas atenciones y muy profesional los recomedaria More

by nuryjimenez25 Verified Customer Verified Customer

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Our experience at Vera in Pembroke Pines was amazing. From the top managers to all the employees who helped us, there was nothing but transparency and kindness; characteristics rarely seen at a car deale From the top managers to all the employees who helped us, there was nothing but transparency and kindness; characteristics rarely seen at a car dealership. It is my first experience feeling seen and heard with this type of transaction. If you need a Buick, Caddie, Hummer, GMC truck, I recommend this place whole heartedly. Gustavo Guerra's friendliness, patience and knowledge was endless. Sales manager Jose Diaz was beyond helpful in every single way imaginable. You rock! General Manager Mario Diaz showed us such humanity and connection we almost forgot what we were there for. An honorable mention goes to our finance manager Carlito Rivera who was a total gentleman as he helped us cross the finish line and sign on the dotted line. Thank you ALL! We made new friends today indeed. We are part of the Vera family for life because of them. Trust me, ask for these guys.... they have an amazing crew filled with integrity and heart. Things that matter most of all. More

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