Carlos Munoz
Carlos Munoz at BMW of Sarasota

Carlos Munoz

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

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5.0
2,186 Reviews

Dealership Experience

12 yrs, 7 mos

Industry Experience

33 yrs, 6 mos

Languages Spoken

Spanish Spanish

5.0

2,186 Reviews

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2186 Reviews of Carlos Munoz

July 17, 2025

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Incredibly responsive and sensitive to my critical timing issue. Brooke delivered excellent customer service, so did Lorraine! More

by DIBUCKLES
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Recommend Dealer
Yes

July 17, 2025

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VeryGood service and very nice people overall very pleasant experience at the dealership on the complaint is lack of fresh donuts More

by JOZEF.GAJSKI
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Recommend Dealer
Yes

July 16, 2025

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Always professional, fantastic facilities. Walked through everything that needed to be done. Technician did a thorough walk through of the car and provided a video. More

by ronpagoto
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Recommend Dealer
Yes

July 14, 2025

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The staff were kind and responsive. Overall, a good experience. I would definitely go back. More

by cakieft
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Recommend Dealer
Yes

July 11, 2025

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Carlos was very helpful, I had to leave my car they gave me a loaner. Carlos kept me in the loop. More

by Angelamv
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Recommend Dealer
Yes

July 05, 2025

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Always excellent service and professionalism. My car was fixed and I drive confident. Thank you Carlos. More

by Fernando
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Recommend Dealer
Yes

July 05, 2025

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I had my check engine light on. I brought it in they took care of me. Very professional and great service. More

by Simon
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Recommend Dealer
Yes

July 05, 2025

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The best part about this dealership is working with Carlos! I always know when I go in there that I am going to get top-notch customer service because of him. More

by MARIE_LARSEN
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Recommend Dealer
Yes

July 05, 2025

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Carlos Munoz provides professional service promptly when car needs service. He clearly explains the services needed. More

by William S
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Recommend Dealer
Yes

Other Employees Tagged: Eddie Cintron, Jennifer Folsom

July 01, 2025

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It took over 3 hours for my car to be returned back to me for an oil change I waited for. The video stated I was going to get a quote for rear brake replacements; but never got one. Too late now, since I ord More

by PHIL.EPSTEIN
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Recommend Dealer
Yes

Other Employees Tagged: Marcus Cuffaro

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