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Carlos Moran
Carlos Moran at Ourisman Ford of Manassas
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Carlos Moran

Preowned Sales Consultant

Ourisman Ford of Manassas

8820 Centreville Rd
Manassas, VA 20110

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4.2
5 Reviews
4.2

5 Reviews

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5 Reviews of Carlos Moran

January 20, 2025

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Employee Rating

Extremely rude and unprofessional purchase experience with Carlos Moran. Sales individual was very coy, deceitful and terse. Thousands of dollars in hidden fees, with absurd dealer processing fees. This More

by Customer
Sales Price Transparency
Recommend Dealer
No
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Jan 21, 2025

Ourisman Ford of Manassas responded

Diane, we are sorry to hear about this experience. This does not live up to the standards we have in place for our team. We would like to discuss this directly with you. Unfortunately, based on the name on your Google review we are not able to locate you in our system so that we can reach out. Sometimes customers have a different last name on their Google profile and this causes an issue. We would like the opportunity to speak with you about this. You can reach out to me directly at christopher.legg@ourisman.com to set up a time to speak that is convenient for you. Thank you - Chris Legg - Marketing Director - christopher.legg@ourisman.com

October 03, 2024

Dealership Rating
Employee Rating

Always clean and great services and staff is great to work with I will always be coming back More

by Roger Herring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Andre

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Oct 03, 2024

Ourisman Ford of Manassas responded

Roger, thank you for trusting the Ourisman Ford of Manassas team with your service needs! We're grateful for your loyal business and look forward to continuing to serve you in the future!

August 05, 2024

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Employee Rating

The service department at this location is absolutely amazing. The team is always thorough and knowledgeable. The turnaround time is also amazing More

by spmcgraw33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Clark, Abraham Khokhar, Elijah Conner, Tevion Morake, Greg Wood, Julio Romano, Francisco Figueroa, Caden Broertjes, Ronald Guzman

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Aug 05, 2024

Ourisman Ford of Manassas responded

Thank you for the fantastic feedback! We're delighted to hear that our service department at Ourisman Ford of Manassas met your expectations. We appreciate your support and look forward to serving you again!

May 31, 2024

Dealership Rating
Employee Rating

Really good buying experience working with Carlos. Was very responsive to questions, sent videos of vehicle when asked and was transparent negotiation and buying experience. Would buy from Carlos an More

by gary_higgins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 31, 2024

Ourisman Ford of Manassas responded

Gary, we're delighted to hear that Carlos provided a great buying experience at Ourisman Ford of Manassas. Thanks for the positive feedback - we look forward to serving you again!

October 23, 2023

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Employee Rating

Brian made the entire process very easy and streamlined. Would highly recommend for your vehicle buying needs. More

by Burton.erinm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Gonzalez

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Oct 24, 2023

Ourisman Ford of Manassas responded

We're glad to know that Brian made your experience here at Ourisman Ford of Manassas a smooth one! Your recommendation means a lot to us, thank you!

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