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Carlos Masso
Refer Me
7 Reviews
With over 22 years of experience in the automotive industry, Carlos Masso has developed a well-rounded expertise across multiple facets of the business. He began his career in the Internet department, quickly progressing to the sales floor, where he honed his skills in customer service and sales. Over the years, Carlos has held key roles, including Finance Manager, New Car Manager, and Used Car Manager, giving him a comprehensive understanding of both the sales and financial sides of the industry. A native of Pompano Beach, Florida, Carlos is deeply connected to his roots. He grew up with one brother and two sisters and is now a proud father to two Shih Tzus, Gizmo and Apollo. Outside of work, Carlos enjoys snorkeling and is an avid enthusiast of classic cars, with the Buick Grand National holding a special place as his favorite.
Read moreDealership Experience
8 mos
Industry Experience
23 yrs
7 Reviews
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7 Reviews of Carlos Masso
April 28, 2025
From the moment I walked through the doors of BMW of Pompano Beach, I knew I was in for a premium experience. The entire staff was professional, courteous, and genuinely passionate about helping custome Pompano Beach, I knew I was in for a premium experience. The entire staff was professional, courteous, and genuinely passionate about helping customers find the perfect vehicle. The showroom was spotless and well-organized My sales advisor was incredibly knowledgeable—not only about the vehicles but also about the financing options and features that mattered most to me. They listened to what I wanted, answered every question thoroughly, and never once made me feel pressured. It felt like I was working with a trusted advisor rather than a typical salesperson. The buying process was seamless, fast, and transparent. Even after the sale, the team followed up to ensure I was satisfied. BMW of Pompano Beach delivers on every promise of the BMW brand—luxury, performance, and exceptional service. I would recommend them to anyone looking for a top-tier car-buying experience. More
by Cmoralesproductions
Other Employees Tagged: Tarik Graham
March 17, 2025
I recommend getting your next vehicle at BMW of Pompano. The whole process was smooth from start to finish. I was there with my baby and everyone was so friendly. Willy and Carlos went above and beyond offe The whole process was smooth from start to finish. I was there with my baby and everyone was so friendly. Willy and Carlos went above and beyond offering me water and snacks as well as assisting me with my stroller navigating the areas. I love my car purchase. More
by Lawedaloca27
Verified CustomerOther Employees Tagged: Willy Bonny
January 20, 2025
called in the am. desperate with a flat tired. got in quickly without issues. carlos was awesome , the advisor got everything efficiently done and got me a lyft to ge desperate with a flat tired. got in quickly without issues. carlos was awesome , the advisor got everything efficiently done and got me a lyft to get to my home . and back. tire was replaced quickly. all was great . More
by DQP69
January 04, 2025
Very friendly, the buying process took less time than I thought it would . Will come again in the future. thought it would . Will come again in the future. More
by Robbaskin
Other Employees Tagged: Miguel Cely, Monique Derisma
January 03, 2025
This dealership was more personable, and easier to come to a deal with than most dealerships. I ordered a 2005 Z4 M40i with the handschalter pkg that arrived at the dealership earlier than I anticipated so to a deal with than most dealerships. I ordered a 2005 Z4 M40i with the handschalter pkg that arrived at the dealership earlier than I anticipated so Pedro one of the managers didn’t hesitate holding the car for me until I could free up an indoor parking space where I live. More
by Bjcbob
Other Employees Tagged: JP Souza , Pedro Acosta *****
December 13, 2024
Although the staff was very friendly, I had to ask questions to multiple people before getting an answer. I kept having to reach out to them when I was assured I would get a call back. Additionally, questions to multiple people before getting an answer. I kept having to reach out to them when I was assured I would get a call back. Additionally, I requested several times to deal with a different sales person or directly with the sales manager. I made it clear that I didn't care for the sales person and did not want to deal with her but yet, she wasn't told anything, so I had no choice but to continue to work with her. If the vehicle wasn't such a great deal, I would have walked away. I also had a negative experience at Vista Coconut Creek almost 10 years ago. Going forward, I will not deal with Vista anymore. I walked away with a beautiful vehicle but the experience was dreadful. More
by aniesa80
Other Employees Tagged: Rami Ramadan, Monique Derisma
October 25, 2024
It was very nice experience, treated very professional. Karl was respectful and courteous. He was not pushy and worked w me. I would def come back and do business again. Carlos n Dimitri also were great t Karl was respectful and courteous. He was not pushy and worked w me. I would def come back and do business again. Carlos n Dimitri also were great to work with. Great staff to deal with. I had a smooth process in buying my vehicle. More
by luisyourrealtor
Other Employees Tagged: Karl Thomasson , Dimitri
