Carlos Magarin
Carlos Magarin at Landers Toyota NWA
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Carlos Magarin

Sales Professional

Landers Toyota NWA

411 South Metro Parkway
Rogers, AR 72758

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4.6
76 Reviews

Languages Spoken

English English

4.6

76 Reviews

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76 Reviews of Carlos Magarin

November 16, 2023

Dealership Rating
Employee Rating

Cameron was also so good to work with. This was an easy experience and found those I worked with helpful. More

by 1samewan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Zecena , Cameron

Nov 17, 2023

Landers Toyota NWA responded

Happy to be of service, 1samewan! We're so glad Cameron and the rest of our team made the process enjoyable. We hope to serve you again soon!

November 14, 2023

Dealership Rating
Employee Rating

VERY PROFECIONAL ATTENTION. I WILL RECOMEND THI DELAERSHIP TO ANY ONE PURCHACING A NEW OR USED CAR. More

by ulisespelon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julian Salinas

Nov 15, 2023

Landers Toyota NWA responded

Thanks for the recommendation, ulisespelon! We appreciate your business and loved helping you find the perfect vehicle!

October 12, 2023

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Employee Rating

Very appreciative of Carlos & Toyota for getting my wife in a very nice reliable vehicle and will definitely be coming back for another vehicle for myself soon! More

by LOPEZ42029
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Dameron

Oct 12, 2023

Landers Toyota NWA responded

It was our pleasure, LOPEZ42029! We're so glad Carlos could assist your wife finding the perfect new vehicle. Thank you for taking the time to leave us this review. We look forward to seeing you again!

August 28, 2023

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Employee Rating

Honestly our seller wasn’t rude or anything like that but he wasn’t really great at explaining anything to us about the car. I honestly felt like he was just trying to sell the car but I had to find out ever More

by nayely
Recommend Dealer
Yes

Other Employees Tagged: Juan Mason

Aug 29, 2023

Landers Toyota NWA responded

Hi, nayely! Thank you for taking the time to leave this five-star review. We're sorry to hear you weren't completely satisfied with your visit, but are glad you enjoyed your overall experience. We hope to serve you again in the future and provide even better service!

August 11, 2023

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I purchased this vehicles for full asking price thinking they would have done a full inspection on the vehicle. I purchased a 3 year warranty and gap insurance, of which I was told very clearly that any ele More

by Jon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 14, 2023

Landers Toyota NWA responded

Hi, Jon. Thank you for taking the time to leave this review; we greatly value your feedback and appreciate the opportunity to improve your experience. We strive to provide our customers with clear communication and comprehensive service, and it is very important to us to earn back your trust. Please, email your preferred contact information to our Customer Relations Manager Roberto Argueta at roberto.argueta@landerscorp.com. We would like to discuss your electrical issues in more detail and do what we can to make things right.

Aug 15, 2023

Landers Toyota NWA responded

Jon, we would like to address your experience as this is not how we want our customers to feel. We sincerely hope you will give us the opportunity to discuss the situation further and learn how our dealership can better serve you. You can also call Roberto Argueta at (479) 845-5237, or email our General Manager Rodney Plack at Rodney.Plack@landerscorp.com. Thank you for your cooperation and consideration.

Aug 14, 2023

Jon responded

I will continue to spread the word of what happened to me. I paid full asking price and was more than happy to for a fully functioning vehicle, as it was presented to me. I will continue to make posts on Reddit, google reviews, Facebook and anywhere else that I can. I am currently preparing a YouTube video to be released on my somewhat popular YouTube channel next week. I have already had over 28 comments within one day on a Reddit post of others sharing their disappointment with your dealership. I will consider reaching out to the dealership at another time. I am currently trying to help others avoid your dealership. And all it would have taken on the landers Toyota’s part was to fix and cover the cost of an issue that was quoted over the phone at under 200 dollars. By spreading the word of my experience it will cost landers Toyota much more than that. Thanks so much for your generous response after dealing with a very rude sales rep about 5 days ago. Take care.

July 27, 2023

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Employee Rating

It was great no complaints. Car was clean when I got it, but after my window tint car could have been washed More

by jmerrick032
Recommend Dealer
Yes
Jul 28, 2023

Landers Toyota NWA responded

Thank you for giving us five stars! We're happy to hear you have no complaints after your visit. Thank you for your business, and please don't hesitate to reach out if you need anything!

July 08, 2023

Dealership Rating
Employee Rating

It was nice to work with Carlos to purchase our new RAV4. No pressure, great guy and he definitely has the customer's needs in mind. Cody in the service department was very good to work with also. More

by darrellhambley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody

Jul 10, 2023

Landers Toyota NWA responded

darrellhambley, thank you for the 5-star review! It's nice to hear Carlos and Cody helped make your RAV4 purchase a great one. We hope you'll come see us for any future needs. Congrats on the RAV4!

April 12, 2023

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Great process, that was convenient for my busy work schedule! Carlos was excellent, will do business again! More

by Pumpkinpatchprek16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 13, 2023

Landers Toyota NWA responded

Pumpkinpatchprek16, thank you for the 5-star review! That's awesome to hear Carlos took such great care of you during your car buying process and was able to accommodate your busy work schedule. We'd love to help you again in the future! Enjoy your new Toyota!

December 30, 2022

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Employee Rating

Fast service to find a vehicle and work out the financial paperwork to complete sale. More

by LREINES1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 03, 2023

Landers Toyota NWA responded

LREINES1, thank you for the 5-star review! We're happy to hear we were able to find you the vehicle you wanted with the financing you needed. Please come see us again and enjoy the Jeep!

December 16, 2022

Dealership Rating
Employee Rating

Friendly, Still waiting on second key fob remote. Waiting for callback about key fob. Excellent detailing of the vehicle. More

by LREINES1
Recommend Dealer
Yes
Dec 19, 2022

Landers Toyota NWA responded

LREINES1, thank you for the positive review of our friendly staff and the excellent detailing of your vehicle. Please reach out to our Service Manager Shawn Wells at shawn.wells@landerscorp.com and he would be happy to look into getting that second key fob remote for you. Please let us know if we can help with anything further.

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