41 Reviews
Write a Review41 Reviews of Carlos Luna
August 22, 2024
Carlos Luna provides EXCELLENT customer service and he is the reason I keep having my car serviced at Gettel. Unfortunately, I am not at all pleased with the new ownership's decision to tack on a 3% service the reason I keep having my car serviced at Gettel. Unfortunately, I am not at all pleased with the new ownership's decision to tack on a 3% service charge if I want to pay with my credit card. That is NOT the way to treat and keep loyal customers! Gettel should know that credit card fees are something they should absorb as part of the cost of doing business, not gouge their customers! More
Other Employees Tagged: Efrain Abreu
August 11, 2024
Exceptional service,thanks Efrain Abreu service manager for ur service and excellent team ,I really appreciate you and your team for ur service and excellent team ,I really appreciate you and your team More
Other Employees Tagged: Daniel Choe, Justin Serrano, Francisco Velez, Amber Smith, Tony Roche, Efrain Abreu, Mike Alba, Sam Alem
July 08, 2024
Four years ago I purchased a battery with a "lifetime warranty". That battery now needs to be replaced. After 4 phone calls, being told my battery with the lifetime warranty (it actually says lifetime wa warranty". That battery now needs to be replaced. After 4 phone calls, being told my battery with the lifetime warranty (it actually says lifetime warranty on the battery) may not be able to be replaced with no charge because they can't tell if it a 5 year warranty or a 7 year warranty which doesn't make sense since the battery is about 4 years old, and it's supposed to be a LIFETIME WARRANTY. I was also told I would need to bring the vehicle to them to replace the battery instead of just bringing in old battery. So, I'm now supposed to have the vehicle towed to replace a battery which may/may not be covered under the lifetime warranty. No thank you, Stadium Toyota. More
Other Employees Tagged: Suann Carrington, Daniel Choe, Michael Hare, Tony Roche, Robert Caribe, Efrain Abreu, Mike Alba, Sam Alem, Juan De Los Santos
June 24, 2024
The service is very efficient. It’s served at the time they guarantee it is done. It’s served at the time they guarantee it is done. More
Other Employees Tagged: Marcos Casanova
June 17, 2024
It’s always accurate. Place is nice and clean. The entire staff there is very very friendly . Place is nice and clean. The entire staff there is very very friendly . More
Other Employees Tagged: Suann Carrington
June 13, 2024
AWFUL! COMPLETE CHAOS. Throw out fees for items not needed. 3% credit fee? ABSURD! Won’t b back! COMPLETE CHAOS. Throw out fees for items not needed. 3% credit fee? ABSURD! Won’t b back! More
Other Employees Tagged: Amber Smith, Tony Roche, Efrain Abreu, Mike Alba
May 28, 2024
I pulled up to get my oil change was met by very friendly people and the service was good and quick. I also needed a window repair and they had somebody on site to help me with that as well. people and the service was good and quick. I also needed a window repair and they had somebody on site to help me with that as well. More
Other Employees Tagged: Elyvn Rodriguez, Suann Carrington, Daniel Choe, Michael Hare, Robert Caribe, Efrain Abreu, Mike Alba, Sam Alem, Juan De Los Santos