Carlos Luna
Carlos Luna at Gettel Stadium Toyota
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Carlos Luna

Assistant Service Manager

Gettel Stadium Toyota

5088 N Dale Mabry Hwy
Tampa, FL 33614

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4.6
41 Reviews
4.6

41 Reviews

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41 Reviews of Carlos Luna

August 22, 2024

Dealership Rating
Employee Rating

Carlos Luna provides EXCELLENT customer service and he is the reason I keep having my car serviced at Gettel. Unfortunately, I am not at all pleased with the new ownership's decision to tack on a 3% service More

by Denise
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Efrain Abreu

August 11, 2024

Dealership Rating
Employee Rating

Exceptional service,thanks Efrain Abreu service manager for ur service and excellent team ,I really appreciate you and your team More

by Hayabusa20032Roberto
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Recommend Dealer
Yes

July 08, 2024

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Four years ago I purchased a battery with a "lifetime warranty". That battery now needs to be replaced. After 4 phone calls, being told my battery with the lifetime warranty (it actually says lifetime wa More

by James Goodman
Service Price Transparency
Workmanship
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Recommend Dealer
No
Jul 17, 2024

Gettel Stadium Toyota responded

Hi James- Thank you for bringing this to our attention, we apologize for the inconvenience. We take our warranties very seriously and want to make sure that our customers are taken care of. Please give our service manager Efrain a call at your convenience at (813) 414-9291 so we can work together to find a solution and get your battery replaced as soon as possible. We value your loyalty and will do everything we can to keep it. Thank you for choosing Gettel Stadium Toyota.

June 26, 2024

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Employee Rating

I give 5 stars to my serve rep; and 0 stars to the mechanic department More

by Alexb
Service Price Transparency
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Recommend Dealer
No

June 24, 2024

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The service is very efficient. It’s served at the time they guarantee it is done. More

by fpmaring
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Recommend Dealer
Yes

Other Employees Tagged: Marcos Casanova

June 17, 2024

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It’s always accurate. Place is nice and clean. The entire staff there is very very friendly . More

by Jayjay
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Recommend Dealer
Yes

Other Employees Tagged: Suann Carrington

June 14, 2024

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Employee Rating

I paid They didn't do the complete job I do not recommend Carlos nice More

by Adelaide
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Recommend Dealer
No

June 13, 2024

Dealership Rating
Employee Rating

AWFUL! COMPLETE CHAOS. Throw out fees for items not needed. 3% credit fee? ABSURD! Won’t b back! More

by ROHIT
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Recommend Dealer
No

May 28, 2024

Dealership Rating
Employee Rating

I pulled up to get my oil change was met by very friendly people and the service was good and quick. I also needed a window repair and they had somebody on site to help me with that as well. More

by CURTISSBARTLETT
Service Price Transparency
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Recommend Dealer
Yes
May 28, 2024

Gettel Stadium Toyota responded

Thank you for sharing your feedback with us! We're thrilled to hear you were greeted with top notch service. If you have any more feedback or if there's anything else we can assist you with, feel free to reach out.

May 22, 2024

Dealership Rating
Employee Rating

El servicio es excelente y profesional también el trato amable y respetuoso de el personal a cargo de atender More

by Belkuchis07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2024

Gettel Stadium Toyota responded

El equipo aquí en Gettel Stadium Toyota está encantado de recibir una calificación tan excelente, ¡gracias!

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