Carlos Jimenez

We had an exceptional service and support experience from Carlos while we were trying to make a decision regarding a Volvo XC40 - New or Used. He helped us open our mind to different options. His ability to Carlos while we were trying to make a decision regarding a Volvo XC40 - New or Used. He helped us open our mind to different options. His ability to research the numerous queries we had for him and get back to us in a timely manner helped expedite our purchase. Carlos is able to assist the buyer through the complex car buying process without making them feel additional pressure to complete the purchase. I would recommend him whole heartedly to anyone looking for help buying a car. Thank You Carlos and the entire team at Volvo of Lisle. More

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​"Five-star experience at VinFast Lisle. From the initial test drive to the final signatures, the team was transparent and fair. I’m thrilled with my purchase and would definitely return for From the initial test drive to the final signatures, the team was transparent and fair. I’m thrilled with my purchase and would definitely return for my next vehicle. A top-tier dealership!" More

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We had a really great experience working with Carlos and the team at VinFast. During the negotiation process, communication over text could have been a little clearer at times—but honestly, in person, Ca the team at VinFast. During the negotiation process, communication over text could have been a little clearer at times—but honestly, in person, Carlos was fantastic. He was easy to talk to, patient, and made us feel comfortable through the whole process. What stood out the most was what happened after we took the car home. We had a few questions come up, and he made sure we could bring the car back in, get everything checked out, and that we were taken care of—and they absolutely followed through on that. Even better, he checked in a few days later to make sure we were still happy. That meant a lot. It showed he actually cared beyond just making the sale. Overall, really solid experience and great customer service where it counts. More

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Overall a decent experience buying a used car from them. Did not like that there was an add on for "accessories" when it came time to purchase. Did not like that there was an add on for "accessories" when it came time to purchase. More

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Carlos was amazing. He was very personable and engaging and helpful. He made my experience very enjoyable. I hope I don’t have to come back any time soon for a new car b He was very personable and engaging and helpful. He made my experience very enjoyable. I hope I don’t have to come back any time soon for a new car because I love mine now, but if I do, I’m requesting to work with Carlos. More

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Very helpful and easy and quick process really enjoyed my time with my family here time with my family here More

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