Carlos Hidalgo Jr
Carlos Hidalgo Jr at San Leandro Chrysler Dodge Jeep RAM SRT
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Carlos Hidalgo Jr

General Manager

San Leandro Chrysler Dodge Jeep RAM SRT

1444 Marina Blvd
San Leandro, CA 94577

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4.7
58 Reviews

Dealership Experience

4 yrs, 8 mos

Industry Experience

19 yrs, 6 mos

4.7

58 Reviews

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58 Reviews of Carlos Hidalgo Jr

November 26, 2024

Dealership Rating
Employee Rating

I am very happy with my new Ram 1500 Crew cab 4x4. My salesman was Angel. He and Carlos really helped me with my financial situation. They worked hard to get me financing. Also Edmund was extremely More

by RONOLER2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patricia Barraza , Edmund and Angel

November 14, 2024

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The sales rep and overall management of this San Leandro dealership are extraordinary. Perfect experience. More

by VOIPJOHN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amanda Walker

November 05, 2024

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Employee Rating

Terrible service. ...had to speak to GM and he was not much better...in the end he knew I was right so he told service guy to do what I was asking....but...should not h More

by Mrgeno2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alexander Gregory

Nov 05, 2024

San Leandro Chrysler Dodge Jeep RAM SRT responded

Thank you for your feedback regarding your recent visit to our service department. We take all customer interactions seriously and strive to provide a service environment that is both professional and respectful. However, we must address the manner in which you chose to express your dissatisfaction. Our commitment to a respectful workplace means that we cannot tolerate behavior that makes our staff feel uncomfortable or disrespected, such as raising one's voice and pointing at employees. After careful consideration, we kindly request that you seek service elsewhere for your future automotive needs. This decision was made to ensure a positive working environment for all our employees and to maintain the respectful atmosphere we aim to cultivate at our dealership. We appreciate your understanding in this matter.

October 27, 2024

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Employee Rating

Our experience was wonderful. The entire team at the dealership went above and beyond to ensure that we were 100% satisfied with our new car. More

by ACE0183
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Armando Acevedo, Kale Wright

October 17, 2024

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Employee Rating

I saw this truck online and made the trip from Sacramento to see Richard. The deal went smoothly and would highly recommend San Leandro Chrysler. More

by Ram 2500
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Ferreira

October 02, 2024

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Employee Rating

Came in for my vehicle and Richard was super helpful with helping me purchase my new truck. Made everything super easy. Highly recommend to see him if planning to buy. Navcon construction More

by NAVRO CONSTRUCTION
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Ferreira

September 20, 2024

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Employee Rating

Carlos Hidalgo and his team are amazing! Second time buyer and always such a pleasure to work with! Thank you so so much! We love our Jeeps! More

by casasd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 14, 2024

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Employee Rating

It was a very pleasurable experience they had a good selection of vehicles with many different options More

by MTSTEELE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Neale

September 12, 2024

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Employee Rating

Armando was very responsive and easy to work with. I purchased the car from their online posting and had it shipped out of state; He did everything he could to make the process as easy as possible.e More

by lindy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

September 04, 2024

Dealership Rating
Employee Rating

Richard and his team were very helpful. From the time I walked into the dealership Richard was extremely helpful and really paid attention to my needs. The process was easy and fast from st More

by D.M. Figley Company
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Ferreira

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