Carlos Herrera

Awesome and Amazing Customer Service! !! Ruth Sales, Julie finance and Melanie service Fantastic Team right there!!!!! !! Ruth Sales, Julie finance and Melanie service Fantastic Team right there!!!!! More

by loni.lopez1 Verified Customer Verified Customer

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Service and salesmen are the very best. Know their business and treat customers the best Know their business and treat customers the best More

by Pat Verified Customer Verified Customer

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The friendly folks @ Sierra Toyota are always ready to help you. This is the 3rd vehicle that I have bought from them. help you. This is the 3rd vehicle that I have bought from them. More

by diehardluddite Verified Customer Verified Customer

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They have improved on their customer service. I can now give them 5 stars. The staff is friendly and knowledgeable. They are honest and don't try to sell you parts or service you don't need. Th I can now give them 5 stars. The staff is friendly and knowledgeable. They are honest and don't try to sell you parts or service you don't need. They go over the work performed and let you know if you need something replaced in the future. More

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I took my 2016 Toyota 4-Runner to Sierra Toyota for servicing this morning, 8 August 2024. The staff I encountered was so helpful and extra polite. Everyone who helped me was very knowledgeable and f servicing this morning, 8 August 2024. The staff I encountered was so helpful and extra polite. Everyone who helped me was very knowledgeable and friendly. I did not have a long wait plus I am grateful to Carlos Herrera, Adam Valencia and Steven Vanatta for their excellent customer service. Steven, you should be a teacher because even though I am a 70+ grandmother, I understood your lesson you gave me about using the Navigation system on my Toyota! And thank for your business card in case I should have future questions. Also thanks to the gentleman in the parts department and to the lady at the payment window who were also so very nice (sorry I didn't get your names). I look forward to seeing all of you in the future. More

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Honest, reliable & excellent service of vehicles. Prices are quite good. No real pressure on sales. Prices are quite good. No real pressure on sales. More

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Excellent service every time. Today, Carlos was my advisor and I recommend him as well as everyone who has helped, from start to finish. I'm really glad to have a dependable pla Today, Carlos was my advisor and I recommend him as well as everyone who has helped, from start to finish. I'm really glad to have a dependable place to trust the work done on my Toyotas. More

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Very courteous staff. Service was completed earlier than expected. No upselling or unexpected charges. Inspection results were explained clearly. Service was completed earlier than expected. No upselling or unexpected charges. Inspection results were explained clearly. More

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Took my 2022 Toyota Camry TRD in for service today. Carlos N. Was my service writer super nice guy, service was very quick, the dealership is very nice and clean. Thank you. Carlos N. Was my service writer super nice guy, service was very quick, the dealership is very nice and clean. Thank you. More

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Sierra Toyota always provides terrific service. They go out of their way to ensure what I need taken care of gets done. I wouldn’t go anywhere else. They go out of their way to ensure what I need taken care of gets done. I wouldn’t go anywhere else. More

by DawnWeatherman Verified Customer Verified Customer

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