Carlos Hernandez

It was very fast to be connected with an associate and satisfactory because was in my language Carlos Hernandez was very kind , took the time necessary to I can have the real service my car was needed, satisfactory because was in my language Carlos Hernandez was very kind , took the time necessary to I can have the real service my car was needed, also he make possible to I can get a fair price for the service I didn’t have to wait a lot to get my car back,, I got back my car in the same day so I didn’t have to make a double trip Thanks a lot Carlos Hernandez More

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Excellent customer service from my advisor Carlos Hernandez. He was friendly and answered every question and concern I had during my visit. Hernandez. He was friendly and answered every question and concern I had during my visit. More

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Abigail Duran was very nice and professional. She answered all my questions and my car was serviced quickly. Keep up the good work. She answered all my questions and my car was serviced quickly. Keep up the good work. More

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Service advisors are professional yet personable, attending to all questions asked & offering what might not have been considered, mechanically, for safe traveling. As an elder with medical and mobi attending to all questions asked & offering what might not have been considered, mechanically, for safe traveling. As an elder with medical and mobility challenges, the extra customer care was much appreciated, and as a 'waiting' customer, expediting service where possible, was over & above the rumors of 'dealership service'. Thank you. Since 2016 More

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Carlos Hernandez is very professional and courteous, I appreciated his assistance and his attentiveness thanks appreciated his assistance and his attentiveness thanks More

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The dealership provided great customer services and their services they provide are efficient. I prefer this dealership over any other local one services they provide are efficient. I prefer this dealership over any other local one More

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Second time working with Carlos and he is always on point! Thanks again for your amazing service Carlos, till next time! point! Thanks again for your amazing service Carlos, till next time! More

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Carlos Hernandez at the service department was helpful, attentive and very communicative with the service of my jeep grand Cherokee. Some recalls had to be done and he took care of it in a timely matter an attentive and very communicative with the service of my jeep grand Cherokee. Some recalls had to be done and he took care of it in a timely matter and kept me in the loop with timing by calling me during the day with updates. Good job and I recommend him as your service advisor. More

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Carlos made my entire experience a seamless and easy! Thank you Carlos for all your support! Thank you Carlos for all your support! More

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I worked with Carlos Hernandez at the dealership. He was extremely helpful and truthful about my service needs and wants. I super highly recommend him and LA downtown Jeep dealership for all your nee He was extremely helpful and truthful about my service needs and wants. I super highly recommend him and LA downtown Jeep dealership for all your needs. More

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