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Carlos Hernandez
Carlos Hernandez at Tim Moran Hyundai
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Carlos Hernandez

Service Advisor

Tim Moran Hyundai

100 Carriage Cir
Hemet, CA 92545

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4.8
172 Reviews
4.8

172 Reviews

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172 Reviews of Carlos Hernandez

November 06, 2024

Dealership Rating
Employee Rating

Staff is courteous and had my car in a day no issues for this trip More

by Alvisgr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Daniel Gutierrez

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Nov 08, 2024

Tim Moran Hyundai responded

Thanks for sharing about your experience with Tim Moran Hyundai. Carlos, Jose, and our team appreciate your business and hope to see you again soon! Guy Foster Service Manager GFoster@Goschmail.com

November 01, 2024

Dealership Rating
Employee Rating

10/10 guy you guys have on the floor. Helped me out with every worry I had! More

by Alohan96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Guy Foster, Cassandra Gomez, Anthony Coulter, Michael Nguyen, Jose Daniel Gutierrez

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Nov 04, 2024

Tim Moran Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Guy Foster Service Manager GFoster@Goschmail.com

October 28, 2024

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Employee Rating

This was my second time to service my haundai 2023 Tucson. They did a great job and did the service while I waited. I will be back More

by mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 28, 2024

Tim Moran Hyundai responded

Mary, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Tim Moran Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else. Guy Foster Service Manager GFoster@Goschmail.com

October 26, 2024

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Employee Rating

Always have had a good experience with all my needs, whether working with the service department, finance or purchasing a car. More

by TAYMOURCHARITY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Guy Foster, Paul Tatum

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Oct 27, 2024

Tim Moran Hyundai responded

Thank you, Charity, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Tim Moran Hyundai. Guy Foster Service Manager GFoster@Goschmail.com

October 21, 2024

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Employee Rating

Great service fast friendly no pressure to get extra stuff done Anthony is a great advisor More

by hunnychris2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Guy Foster, Cassandra Gomez, Anthony Coulter, Jose Daniel Gutierrez

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Oct 21, 2024

Tim Moran Hyundai responded

Thank you so much for your kind words, Chris, and for taking the time to leave us this wonderful feedback! Guy Foster Service Manager GFoster@Goschmail.com

October 11, 2024

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Employee Rating

Always super helpful and takes such good care of me and my car. Thank you so much. More

by michnevel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Guy Foster, Mike Burcroff, Cassandra Gomez, Anthony Coulter, Jose Daniel Gutierrez

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Oct 12, 2024

Tim Moran Hyundai responded

Thanks for sharing your thoughts about your experience with Tim Moran Hyundai. We appreciate your business and hope to see you again soon! Guy Foster Service Manager GFoster@Goschmail.com

October 07, 2024

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Employee Rating

My wife and I taken our cars here and have always received care personally and technically. They have always bern honest with repairs and any concerns. More

by kdwcreations
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Guy Foster, Cassandra Gomez, Anthony Coulter, Jose Daniel Gutierrez

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Oct 08, 2024

Tim Moran Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Tim Moran Hyundai! Guy Foster Service Manager GFoster@Goschmail.com

October 03, 2024

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Employee Rating

Asked to have my wipers replaced and they only did the front two. Don’t care if it would have cost more just wish they had done what I asked. I would assume they knew my Tucson had three blades. Now I hav More

by jsowa96386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jose Daniel Gutierrez

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Oct 07, 2024

Tim Moran Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Danny Meraz General Manager DMeraz@goschmail.com

September 28, 2024

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Employee Rating

I am very pleased with the service and Thankyou for assisting me with a previous concern I appreciate your service!😊 More

by ameriekisses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Guy Foster, Cassandra Gomez, Anthony Coulter, Jose Daniel Gutierrez

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Sep 29, 2024

Tim Moran Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Tim Moran Hyundai. Guy Foster Service Manager GFoster@Goschmail.com

September 22, 2024

Dealership Rating
Employee Rating

Guy Foster is the rudest man and a liar tells me to bring my card to look at then tells me he ain’t gonna look at it More

by queentrumpsking77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Guy Foster, Anthony Coulter

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Sep 23, 2024

Tim Moran Hyundai responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Danny Meraz General Manager DMeraz@goschmail.com

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