Carlos Hernandez Luque

Carlos was out sales person. He did a great job of explaining the vechile to us and from start to finish regardless of what we asked he had the answer. Previously we had gone to He did a great job of explaining the vechile to us and from start to finish regardless of what we asked he had the answer. Previously we had gone to a jeep dealership nearby to where we live. That won’t be happening anymore. The entire staff was knowledgeable, always had the answer to our questions and most important knew the value of customer service. Anyone looking for a car new or used is doing themselves a disservice by not visit Gravel! More

Report | Print

What an outstanding dealership, Carlos was our salesperson and he was nothing but superlative. He explained all the details from start to finish and answered any questions we had and some we didn' salesperson and he was nothing but superlative. He explained all the details from start to finish and answered any questions we had and some we didn't think of. The entire staff was very knowledgeable and understood the concept of 1st class customer service. Would recommend this dealership to anyone for their next car purchase. Art Cresci More

Report | Print

Carlos is great very good customer service this is our second car with him and likely not the last second car with him and likely not the last More

Report | Print

Great customer service. Juan was excellent from start to end. Evelyn in finance was also very pleasant to work with. She answered all my questions. Thank you to Sal for help Juan was excellent from start to end. Evelyn in finance was also very pleasant to work with. She answered all my questions. Thank you to Sal for helping me take my dream car home! More

Report | Print

Carlos was really helpful and straightforward since the beginning and helped me through the process beginning and helped me through the process More

Report | Print

I went to service my Jeep. Ended up buying another. Go figure. My fastest and best experience buying a car. Ended up buying another. Go figure. My fastest and best experience buying a car. More

Report | Print

The entire staff from sales, to service, to financing was professional helpful and fast. I was in and out in under an hour professional helpful and fast. I was in and out in under an hour More

Report | Print

From the service department (Stephen) to the sales department (Carlos) my experience was wonderful. I had no intention of buying a new car but when my present car needed more work than I expected I s department (Carlos) my experience was wonderful. I had no intention of buying a new car but when my present car needed more work than I expected I started looking in the Sales Dept. I do not regret that move. More

Report | Print

They treated me as family. Always welcomed me and explained to me every part of the process. Didn’t have to give my social until I decided for sure I wanted the car. Other deal Always welcomed me and explained to me every part of the process. Didn’t have to give my social until I decided for sure I wanted the car. Other dealerships in the past tried forcing me to buy a car, but not here. Would definitely recommend. More

Report | Print

Carlos is a great sales associate. Very patient. I test drove a Grand Cherokee, but wound up buying a Wrangler. He went out of his way to pull up all the service records on the vehicl Very patient. I test drove a Grand Cherokee, but wound up buying a Wrangler. He went out of his way to pull up all the service records on the vehicles that I was interested in. And he even came in early to work one day to help me out. Goes above and beyond to help out. I previously purchased a Subaru at Garavel Subaru, and now a Jeep at Garavel Jeep. More

Report | Print