Carlos Gonzalez
Carlos Gonzalez at Zeigler Chrysler Dodge Jeep RAM

Carlos Gonzalez

Service Advisor

Zeigler Chrysler Dodge Jeep RAM

208 W Golf Rd
Schaumburg, IL 60195

4.6
102 Reviews
4.6

102 Reviews

Write a Review

102 Reviews of Carlos Gonzalez

May 12, 2025

Dealership Rating
Employee Rating

well managed service dept and very helpful staff. carlos and rest of group are great More

by carlos.suastegui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2025

Zeigler Chrysler Dodge Jeep RAM responded

We are very pleased that you had a positive experience with our service department. Our team appreciates the recognition. Thank you for choosing Zeigler Chrysler Dodge Jeep RAM.

May 12, 2025

Dealership Rating
Employee Rating

Carlos was great. I told him I don’t have much time and I have a meeting scheduled in an hour and they finished my oil change, tire rotation and washed my car in less More

by Milan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2025

Zeigler Chrysler Dodge Jeep RAM responded

We're glad our team was able to meet your needs efficiently at Zeigler Chrysler Dodge Jeep RAM. Thank you for sharing your experience.

May 10, 2025

Dealership Rating
Employee Rating

Informed Carlos that we were going on a two week vacation while leaving vehicle and would have someone pick up after repairs. He offered to keep vehicle until we returned. Outstanding service and job well d More

by ROBERTTROUB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2025

Zeigler Chrysler Dodge Jeep RAM responded

We appreciate your feedback and are pleased to hear about the outstanding service you experienced at Zeigler Chrysler Dodge Jeep RAM. Our team always aims to go above and beyond for our customers. Enjoy your vacation, and whenever you're back, we're here if you need anything further!

May 08, 2025

Dealership Rating
Employee Rating

Carlos and Jeff did a great job getting my jeep back up and running properly! More

by Eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2025

Zeigler Chrysler Dodge Jeep RAM responded

We're glad to hear that our team was able to assist with your Jeep. Thank you for choosing Zeigler Chrysler Dodge Jeep RAM.

May 08, 2025

Dealership Rating
Employee Rating

6hrs for repair,part defective waited too long for replacement parts. This doesn't or shouldn't happen at the nearest service center. More

by PERKAR12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2025

Zeigler Chrysler Dodge Jeep RAM responded

Hello, We appreciate the feedback. We would like to discuss your overall service experience with you further. Please contact me at your earliest convenience. Best, Curt Barnes Service Director curtbarnes@zeigler.com 847-882-8400 Ext 5063

May 07, 2025

Dealership Rating
Employee Rating

Great job helping me out when I needed a new camshaft. It’s unfortunate that after low miles it went out but Carlos hooked me up as soon as he was able to which I appreciated. Thanks for getting the truck More

by MATT.BARAN304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2025

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for the kind words. We're pleased our team could assist with your camshaft and get your truck back on the road. Take care, and let us know if there's anything else we can do for you at Zeigler Chrysler Dodge Jeep RAM.

May 07, 2025

Dealership Rating
Employee Rating

Carlos has been taking care of me every time I come in for my oil changes and he has been great. The receptionist could be a little bit more friendlier. More

by YESICA_SCHVINDT
Recommend Dealer
Yes

Other Employees Tagged: Carlos Gonzalez

May 04, 2025

Dealership Rating
Employee Rating

The service department fixed our aging Chrysler Sebring when a transmission problem occurred. It took two tries, but they were able to diagnose the problem and fix the transmission avoiding a complete repl More

by CSHRIVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2025

Zeigler Chrysler Dodge Jeep RAM responded

We're glad our team's efforts resolved the transmission issue with your Chrysler Sebring. Thank you for choosing Zeigler Chrysler Dodge Jeep RAM—we appreciate your feedback.

May 03, 2025

Dealership Rating
Employee Rating

Flawless My experience with Carlos was flawless. Smooth with great communication. I would recommend Carlos to anyone More

by Infinityfan
Recommend Dealer
Yes

Other Employees Tagged: Carlos Gonzalez

May 03, 2025

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your kind words about our team at Zeigler Chrysler Dodge Jeep RAM and the wonderful service provided. We’re glad to hear it went smoothly. Take care!

May 01, 2025

Dealership Rating
Employee Rating

This is a great dealership because they pay attention to customer issues and the sales department and in the service department great customer service More

by JAMMOR1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Villatoro

May 01, 2025

Zeigler Chrysler Dodge Jeep RAM responded

At Zeigler Chrysler Dodge Jeep RAM, we always strive to provide attentive service in our sales and service departments. We appreciate your recognition of that effort. Wishing you all the best!

1
...

Dealership Inventory (289 Vehicles)

new 2025 Jeep Compass car, priced at $32,013
2025 Jeep Compass
new
Diamond Black Crystal Pearlcoat exterior
Automatic
Four-wheel Drive
new 2025 Jeep Compass car, priced at $34,008
2025 Jeep Compass
new
Diamond Black Crystal Pearlcoat exterior
Automatic
Four-wheel Drive
used 2023 Dodge Durango car, priced at $30,895
2023 Dodge Durango
used
Destroyer Gray Clearcoat exterior
Automatic
All-wheel Drive
used 2024 Volvo S60 car, priced at $30,700
2024 Volvo S60
used
Onyx Black Metallic exterior
Unknown
All-wheel Drive
new 2025 Jeep Grand Cherokee car, priced at $46,071
2025 Jeep Grand Cherokee
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
used 2024 Alfa Romeo Giulia car, priced at $33,995
2024 Alfa Romeo Giulia
used
Vesuvio Gray Metallic exterior
Automatic
All-wheel Drive